Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

Wrike has transformed how we manage our daily tasks.

Pros

The automation features of Wrike are exceptional. Upon completing the initial part of a project it seamlessly transitions to the next group ensuring efficient organization and demonstrating accountability every step of the way. The user-friendly interface has been instrumental in helping our division stay organized and maintain transparency throughout the process.

Cons

Some members of our team have encountered challenges in adapting to the system.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J
Justin

Hospital & Health Care, 51-100 employees

More than a year

5.0

Wrike for Marketing and Creative Teams

Pros

Wrike is incredibly user-friendly keeping our entire team connected and focused on incoming projects and tasks. From a management perspective it facilitates time and workload management across different teams. The ability to share and edit files directly on the platform is also a great advantage.

Cons

I have no negative feedback about Wrike. The platform has successfully addressed all our needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sharon

Public Relations and Communications, 1-10 employees

More than a year

4.0

Helpful for Small Agency Business

Pros

Setting up projects is effortless although we haven't fully explored all of Wrike's features. Time tracking works well but there are occasional glitches when a time entry is left incomplete. Overall it is user-friendly but additional initial support would be beneficial to maximize all the features.

Cons

It would be more convenient if time entry could be done in a grid format. Currently searching for the appropriate task for entry is laborious especially when time is not entered daily. Additionally the inability to purchase individual seats is frustrating for small agencies resulting in wasted resources.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

K
Kristen

Construction, 51-100 employees

More than a year

5.0

Great user interface

Pros

The functionality of different spaces and linking is crucial as having a single source of information reduces complexity.

Cons

Getting started without existing data and navigating the interface can be challenging.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

M
Mariana

Biotechnology, 1-10 employees

Less than a year

5.0

Great tool for small teams getting started with online project management

Pros

The abundance of features and the platform's customizability are impressive. As an online workplace Wrike allows you to personalize your workspace.

Cons

The extensive functionality of Wrike contributes to a steep learning curve. Team members who are accustomed to collaborating primarily through email or have limited experience with online collaborative tools may find it harder to adjust.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

10

S
Sherry

Marketing and Advertising, 11-50 employees

More than a year

4.0

Wrike is up there in comparison to competitors but there's still work to be done

Pros

Wrike is utilized for employee onboarding tasks providing visibility into their training progress. The ease of setting up blueprints automations and workflows is commendable. It is beginner-friendly and the blueprint option is a nice feature. Although automation offers some advanced functionality it may not be as robust as other software. Workflows are useful but not as comprehensive as in other software. Dashboards help users get a quick overview and prioritize while reports facilitate identifying past due tasks efficiently.

Cons

The reporting and customization of reports in Wrike could benefit from some improvements. Currently there is a limitation in using if and or statements to drill down further into the reports. It would be helpful to have the ability to drill down to the task title using "if contains" type statements. In terms of training tutorials and offerings there is a lack of advanced training on automations workflows forms and blueprints. While there are basic tutorials available the focus of live sessions appears to be more on upgrades and sales rather than providing comprehensive guidance on advanced functionality. Additionally the import function could be enhanced to provide better formatting options as the current import places all tasks in a single line of text without the ability to format them.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

D
Danny

Computer Games, 101-500 employees

More than a year

4.0

Wrike is great for project management

Pros

Custom fields are essential for tracking specific data required by my team. Wrike offers multiple views depending on task management preferences. Wrike Proof is excellent for reviewing assets and tracking comments/feedback. The overall ease of use is fantastic as my team quickly adapted and became proficient.

Cons

Additional custom display options such as conditional formatting of task titles and Gantt chart colors would enhance the ability to view and track large projects efficiently.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

Less than a year

4.0

Extremely customizable

Pros

The ability to send notifications and assign tasks to colleagues virtually is something I truly appreciate.

Cons

The level of customization in Wrike can sometimes be overwhelming with different options for organizing tasks folders projects dashboards and more.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

M
Mihaela

Non-Profit Organization Management, 11-50 employees

More than a year

5.0

Project Management Made Easy

Pros

Being able to develop and modify project outlines is highly beneficial. Wrike serves as the primary source for understanding project details timelines development and deliverables.

Cons

Many staff members find Wrike confusing and struggle with determining where to input certain information. The abundance of features can be overwhelming. A guided tutorial that allows users to enable or disable specific features would be highly beneficial.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

2

Functionality

8

L
Lauren

Health, Wellness and Fitness, 500+ employees

Less than 6 months

4.0

New to Wrike and recommend

Pros

Wrike is a powerful program with extensive capabilities that can be customized for various use cases. It allows you to adjust complexity levels based on your needs.

Cons

Wrike can be overwhelming especially for individuals outside of the project management team. Certain critical features are still missing.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

8

C
Cindy

Writing and Editing, 500+ employees

More than a year

5.0

Thanks Wrike

Pros

Wrike not only helps with organizing my tasks but also facilitates team organization.

Cons

No complaints as I found Wrike highly useful and appreciate its design.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Melanie

Design, 11-50 employees

More than a year

4.0

Program Manager review

Pros

Table and board views are preferred and straightforward to use. The customizable dashboard is a valuable feature.

Cons

It would be preferable to add a blueprint directly at the project level rather than accessing a separate blueprints section. Additionally the ability to duplicate tasks is currently unavailable and there is inconsistency in the default columns. All tables should include effort and predecessors.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

K
Katrina

Marketing and Advertising, 11-50 employees

More than a year

4.0

Our All in One Project Management System!

Pros

The flexibility and customizability of Wrike are my favorite aspects. We have tailored the system to fit our unique workflow seamlessly.

Cons

Some useful features are missing particularly in automation and dashboard capabilities. It can be disappointing not knowing if these features will be implemented especially when they have been requested by others in community discussions for years.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

D
Diana

Higher Education, 500+ employees

More than a year

5.0

Project Management in Higher Ed

Pros

The request form system in Wrike is a game-changer for our district which consists of three community colleges. As the hub for customer service to the colleges we can now efficiently direct requests to the appropriate person using the request forms feature in Wrike. It has greatly streamlined our processes and improved overall efficiency.

Cons

The calendar feature could use improvement. It would be convenient to add tasks directly to the smart calendar option similar to the classic version without excessive manual work.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

S
Sabelo

Financial Services, 51-100 employees

More than a year

5.0

Great Services

Pros

Wrike is user-friendly and makes task management and allocation a breeze.

Cons

Quick response time and the ability to track task progress are appreciated.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

Top Tier Project Management for Marketing Teams

Pros

Having used several project management tools I find Wrike to be the best so far both from a project manager and frontline worker perspective. It simplifies the setup of complex projects with multiple task layers and review processes. The task view keeps the entire team focused on the necessary work.

Cons

Like with most project management tools the notifications from Wrike can become overwhelming and feel like background noise. Simplifying the notification settings would be beneficial as the current options can be cumbersome to manage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Sarah

E-Learning, 500+ employees

More than a year

4.0

Wrike is excellent!

Pros

Wrike excels in project setup task management reporting forms and communication within projects.

Cons

Wrike seems to prioritize task management but we primarily work on long-term projects with nested tasks. Having functionality that is equally effective at both the project and task levels would be highly valuable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

P
Peter

Financial Services, 500+ employees

More than a year

5.0

Solid option for enterprise task tracking

Pros

The variety of view options from Gantt charts to board view is impressive and easy to configure and navigate.

Cons

The tracking between states could be improved and the directory structure between boards can be confusing for some users.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

8

M
Misty

Computer & Network Security, 101-500 employees

More than a year

5.0

Easy to use Project Management Across Many Departments

Pros

Wrike is user-friendly and provides a centralized location for everything. It ensures quick access to information and straightforward tracking.

Cons

Overall things were fairly simple. However there have been challenges in reaching out to Customer Success Managers (CSMs) due to frequent changes in personnel.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Allie

Sports, 51-100 employees

Less than a year

4.0

Allie's Review

Pros

The dashboard functionality is exceptional and greatly assists in organizing multiple ongoing projects efficiently.

Cons

Not all users have access to the dashboard functionality.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8