Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Higher Education, 101-500 employees

5.0

Fantastic for team collaboration!

Pros

It's excellent for coordinating a single project across our whole team. It's really easy to adjust the setup to fit the way I want it to operate and overall it's fantastic for team collaboration!

Cons

It does take me quite a bit of time upfront to shape the tool the way I prefer. I have to experiment and tinker with features to discover what configuration works best for my team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
dipen c.

Telecommunications, 1-10 employees

4.0

Can see project status

Pros

Thanks to Gain Visibility, I can quickly and easily see project reports and clearly grasp the overall project completion status.

Cons

The interface is simple yet I don't find it particularly friendly for newcomers. Also, I need a reliable internet connection for real-time syncing.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

CV
Claudia V.

Financial Services, 11-50 employees

4.0

Accessible program

Pros

What I like is being able to reach my tasks from anywhere, anytime.

Cons

I find it somewhat difficult to use and not very user-friendly when interacting with it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

HS
Heidi S.

Design, 1-10 employees

5.0

Checks all boxes

Pros

A good project management tool has to be practical, uncluttered and easy to use and Wrike hits all of those marks. I especially enjoy the way the interface looks and how smoothly the app flows from one task to another which matters a lot because I'm a designer. As someone who runs a business, I also appreciate that I'm able to manage every project detail, stay connected with clients and keep information flowing efficiently from start to finish on every single project.

Cons

I genuinely can't find any real downsides to it. The platform behaves exactly as it should and I rely on it every day without fail.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC
Andrew C.

Wholesale, 51-100 employees

4.0

Incredible process automation

Pros

Compared to other project and task management tools I've tried, it feels far more feature-rich. It handles basic lists and team communication yet where it really shines is in its workflows and process automation. Tasks can advance automatically as steps finish and I can quickly glance to see the status of everything across projects and teams in one consolidated view.

Cons

I'm finding it a bit more complicated to get going than simpler apps. In my experience you really need a dedicated power user to serve as a reference point during onboarding someone who stays on top of new features and handles changes for the team.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

HR
Helen R.

Media Production, 1-10 employees

5.0

Reasonably priced

Pros

I use it to keep our marketing initiatives organized across the whole team. It helps me manage calendars so assignments are finished on schedule and coordinates task responsibilities with each team member.

Cons

We haven't come across any real drawbacks. For us it's an excellent tool, priced reasonably and simple enough for everyone to pick up and use without hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 51-100 employees

4.0

encourages teamwork

Pros

Really appreciate how it encourages teamwork and how it lays out projects and tasks in a clear structure. As I grow more familiar with the platform, I'm discovering new ways to adapt it to fit my workflow and specific requirements.

Cons

One major issue I have is that the overall project administration feels clunky and requires an unnecessarily long time to learn and use effectively. What frustrates me most is the inability to set up recurring tasks that include subtasks which limits automation.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

GC
Garrett C.

Financial Services, 500+ employees

5.0

Helps me meet deadlines

Pros

This tool really simplifies keeping track of dozens of projects across our whole team especially when multiple stakeholders are involved and it helps us stay on top of milestone deadlines. We tried a few other project management platforms and none of them handled it well. Although Wrike takes a bit more time to learn initially, once I'm comfortable with it it's simple and can accomplish everything our team requires.

Cons

One thing I'd change is the comment timeline inside projects, I wish it offered a bit more flexibility. For instance, it would be great to have an option that shows every comment across all tasks in a single unified timeline for a project or a toggle to reverse the order so older comments appear at the top.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Real Estate, 11-50 employees

5.0

capable but pricey

Pros

I've found it to be a really capable project management platform that handles a lot of different tasks. It's easy to get the hang of and feels user-friendly to use. It connects and integrates smoothly with the other tools my team relies on.

Cons

In our case, the pricing felt very expensive compared to other project management systems so we ultimately chose not to move forward after the trial period because it didn't make financial sense for us.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

RA
Renata A.

Marketing and Advertising, 1-10 employees

5.0

excellent project management tool

Pros

It is an excellent project management tool that I rely on daily. It's helped me a lot in keeping track of everyone and making sure our team is staying on task. With multiple clients and projects running at the same time, those small details really matter and Wrike makes it simple for me to record and attach those little but important pieces of information to our projects.

Cons

I'd like the free tier to include more capabilities than it currently does because the limitations can be frustrating. Another thing I'd change is allowing each project to open in its own window instead of being confined to side tabs, that would improve my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

LR
Lorelle R.

Marketing and Advertising, 11-50 employees

5.0

exactly what I needed

Pros

I had been searching for a tool like this to organize my notes.

Cons

Really hoping they add more features later because I would appreciate having them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SG
Sylvie G.

Financial Services, 500+ employees

5.0

customizable calendars

Pros

When I'm handling complex projects with detailed timelines and a large number of tasks, I use it because it simplifies organizing and building those workflows. I also really like that the dashboards and calendars are highly customizable so I can tailor them to fit how I work.

Cons

I wish Wrike provided an easy way to publish or share projects on the internet since there isn't a direct sharing option right now. I also find the drag-and-drop functionality somewhat inflexible and the planning features can be glitchy at times which ends up causing me avoidable friction.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Marketing and Advertising, 101-500 employees

3.0

too many alerts for incomplete items

Pros

I've found it really handy for tagging teammates on the specific tasks they're responsible for because it ensures they receive reminders for the relevant dates.

Cons

It ends up sending far too many alerts whenever an item isn't finished. Even after programs conclude, if tasks aren't formally marked done, Wrike keeps pinging me about their incomplete status and I also find many of the platform's different components and interfaces awkward and confusing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Information Technology and Services, 500+ employees

5.0

Organizes my work

Pros

I like that the tool organizes work into separate project folders where I can place different task assignments which helps us organize each of our marketing campaigns.

Cons

There aren't any specific drawbacks to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BH
Bryant H.

Computer Software, 11-50 employees

5.0

Different ways of organizing tasks

Pros

The tool offers several different views for organizing tasks which made it easier for me to approach projects from multiple angles. It also includes a calendar that visually tracks time spent on files, individual tasks or specific clients. Another neat feature was being able to reuse past tasks as templates to set up future work which I found really helpful to organize my workflow.

Cons

Getting comfortable with the platform was a slow process for me. It required a long learning curve. I ended up spending several months learning how to use all of its features which was especially frustrating since this happened in the middle of our company's calendar year and disrupted normal workflows.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

ND
Natalie D.

Non-Profit Organization Management, 51-100 employees

5.0

notification system clarifies task ownership

Pros

What I appreciate about it is its notification system. I can assign people as owners of specific tasks and they get alerted both via email and inside Wrike which makes it very clear who is responsible. It's especially handy when working with an IT or web team handling site fixes. I can submit requests through the platform and they immediately appear on the team's dashboard, keeping things visible and organized so nothing slips through the cracks.

Cons

I've noticed the per-user pricing can be a downside for larger companies or organizations since you end up paying for every individual account. On top of that, there's a bit of a learning curve. I had to spend time training each employee because the software isn't as user-friendly as some other management systems I've used.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8

PD
Paul D.

Computer Software, 1-10 employees

4.0

effortless bug tracking

Pros

One thing I really appreciated was how user-friendly it felt. Uploading images was fast and simple and keeping tabs on bugs was effortless. I noticed it offers capabilities much like the custom tools I used during my time at Electronic Arts so I picked it up very quickly.

Cons

There wasn't much I disliked about the tool. While its functionality is somewhat narrow, it handled tracking and triaging new issues in game development very effectively for my needs.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Marketing and Advertising, 101-500 employees

4.0

Functions smoothly

Pros

When everything is set up well, this becomes an excellent tool for keeping work flowing between different teams. I like that its dependency feature lets me mark tasks complete and then automatically notifies the next person in line which keeps momentum across departments.

Cons

The platform offers a huge amount of flexibility but that freedom can easily feel overwhelming. In my experience you can probably address most of it by reorganizing or reconfiguring tasks though the interface can still become cluttered and a little confusing. I make a point of archiving old tasks so my workspace doesn't become unmanageable.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Marketing and Advertising, 11-50 employees

5.0

awesome built-in features

Pros

I'm really impressed with the built-in features like dependencies, Gantt charts, task management, time tracking, timelines, plus the way everything is structured and laid out. I also find it very simple to move around and use.

Cons

Sometimes it does feel a bit overwhelming. Mostly because I'm the one learning all the new features, not because the app is broken. I will say there's definitely a learning curve to get comfortable with everything.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DM
Denis M.

Marketing and Advertising, 1-10 employees

5.0

Manages complex projects

Pros

I've spent a good amount of time working with Wrike managing complex projects and it packs many useful features like a convenient user interface, a wide range of task dependencies, time tracking, Gantt charts and Kanban views.

Cons

It frustrates me that I can't share projects online with Wrike and on top of that the pricing feels pretty steep for what I get.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10