Total 1063 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

56%

4

Stars

37%

3

Stars

6%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TM
Tara M.

Machinery, 11-50 employees

5.0

Lets us monitor project timelines

Pros

it really helps us stay organized, letting us monitor project timelines, scope and file updates easily.

Cons

Every so often I can't find projects I've created and sometimes notifications arrive late or not at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 11-50 employees

4.0

Free of cost

Pros

Creating and organizing projects has become really simple with this software. It's provided free of charge and is very user-friendly. This application has made managing projects and planning tasks much easier for me.

Cons

I do wish there were more customization options added. Aside from that, I haven't found any other issues with this software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

9

KW
Kaitlan W.

Computer Software, 51-100 employees

5.0

simple to operate

Pros

My team and I began using Wrike to get all our events, content and articles in order. We needed a way for sales, customer service and other marketing folks to know what was being published and when so they could see what resources were available. The tool itself is fairly simple to use though I knocked off a star because the look and feel feels a little dated. Still, I find it user-friendly and a solid aid for keeping large teams and cross-departmental work organized.

Cons

The one thing I would change is the visual design of the interface. I think it could be cleaner and more organized to improve clarity.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Restaurants, 1-10 employees

5.0

Well structured

Pros

I found it to be very well-structured and thorough for coordinating our team's projects. It reminded me of other platforms yet its interface felt refreshingly user-friendly and easy to use.

Cons

Maybe it was more about my team not giving it enough of a chance to stick but I kept getting the same impression I've had with every project management tool we've tried. In practice it ended up being simpler to push our project forward using email chains, calendars and face-to-face meetings, the old-fashioned approach. We increasingly felt like we were spending more time administering it than actually making progress on the work itself and eventually we decided to stop using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Insurance, 500+ employees

5.0

Brings our team together

Pros

It has pulled everyone onto a single platform. It's much easier to communicate outside of email and to keep track of projects, team members, due dates and other details. I also like the Outlook add-on.

Cons

I've noticed some members of my team get confused and I don't know of many training resources to help ramp the team up.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

A
Anonymous

Hospital & Health Care, 500+ employees

4.0

simple to set up tasks

Pros

I appreciate how simple it is to set up tasks and map them into various folders and projects so the workflow is visible.

Cons

What bothers me is the app lets folders have identical names which becomes confusing when many teams across a large organization are using it.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Anonymous

Information Technology and Services, 500+ employees

4.0

Needs more features

Pros

Love the distinctive name, the Trello-like feature set and how easy it is to use.

Cons

There are far too few features and I'd really like to see more functionality added.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

A
Anonymous

Publishing, 11-50 employees

5.0

Helps us share ideas

Pros

I'm using it for project management and it really helps my team and me share ideas, align on goals and track progress in a clear way. What I like most is how i is interlinked, when one task must be finished before another, changing the due date for the first automatically shifts the date for the dependent task. Assigning someone to a new project or swapping people out shows up in reports that reflect how many projects each person is handling or has completed. There's an incredible amount of information available and a lot of value lives in the small details. I really appreciate that.

Cons

The first time I logged into it, I felt overwhelmed by how much there was to learn. I had assumed I could dive right in and muddle through it on my own but instead I found myself following several tutorial videos just to get comfortable with the layout and features. No judgment, it's manageable once you invest the time but I'd warn people to be prepared to spend a little while learning the ropes before you become fully productive.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JV
Jovana V.

Non-Profit Organization Management, 1-10 employees

5.0

sleek interface

Pros

What really sets it apart from other apps is its sleek and attractive interface. I absolutely enjoy how the dashboards are presented and I like that I can organize them in numerous different ways.

Cons

I had trouble figuring out how several of the features function. Honestly some parts felt confusing making Wrike one of the least user-friendly collaboration tools I've used.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Computer Software, 11-50 employees

5.0

Amazing ease of use

Pros

The user interface is extremely user-friendly and I always know what I'm doing inside the platform. It helps me keep my tasks organized and lets me monitor every activity linked to each specific project.

Cons

Although some teammates mentioned that the initial setup felt somewhat confusing to them, I've otherwise had a very positive experience and the tool has worked really well for my workflow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PMF
Pasquale Marco F.

Mechanical or Industrial Engineering, 500+ employees

5.0

simplifies daily tasks

Pros

Quite easy to use which really simplifies day-to-day tasks. With it I can keep everything in a single hub--my projects, whether small or large and all related activities--so nothing gets scattered.

Cons

For users like me, the abundance of features becomes a headache to configure and I find it difficult when I'm the one responsible for managing the setup.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

KT
Kaitlin T.

Food & Beverages, 51-100 employees

3.0

Can tag multiple people on a task

Pros

I really like that I can map out projects, tag multiple people on a single task and keep a running comment conversation inside each project.

Cons

We're finding the search a bit hit-or-miss at times and we're still figuring out the best way to organize and categorize our projects.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

8

TRC
Trinidad Rebeca C.

Computer Software, 500+ employees

5.0

Offers multiple perspectives

Pros

I like it because its interface is very simple which makes handling the app painless. It delivers a solid workflow by offering multiple perspectives like lists, tables, Gantt charts and even workload views. And everything runs within the same platform as part of a largely automated process. The built-in chat feels extremely well organized so communicating inside the tool is quick and uncomplicated. What I appreciate most is how fast it is to set up. Getting it up and running for our team did not require much time which made the initial rollout much smoother than I expected and overall quite efficient.

Cons

The design feels a bit dated and I struggle to show some of the core features because they aren't always user-friendly. I'd love to see a refreshed UI since users like me spend a big portion of their time inside the app managing tasks and better visuals and clarity would make that experience much more pleasant and efficient.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KB
Kristian B.

Computer Hardware, 1-10 employees

5.0

Huge array of functions

Pros

Found it to be an incredibly full-featured project management platform packed with a huge array of functions. Although getting up to speed can feel daunting, I think the advantages far surpass the initial effort to learn it.

Cons

I feel this software requires a solid amount of practical experience and comes with a fairly steep learning curve.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

NA
Nawar A.

Information Technology and Services, 11-50 employees

5.0

gantt chart is great for planning

Pros

It is a very user-friendly project management tool packed with features and ready-made templates. I really appreciate the Gantt chart which is excellent for planning and scheduling and makes tracking timelines simple. I also like the customizable automated workflows and I can connect it to a wide range of popular apps for better integration.

Cons

I do run into a few limitations that slow me down: I can't assign start and end dates to tasks that belong to different projects and there's no way to set an overall project end date. It also won't let me specify project months when a project has both a start/end timeframe and a required number of hours so tracking overall progress becomes a bit more difficult.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

A
Anonymous

Computer Software, 101-500 employees

5.0

Provides comprehensive reports

Pros

The reporting outperforms every other PM tool I've used. It's really user-friendly and provides deep, detailed reports. The mobile app is fantastic and simple.

Cons

We think it's expensive. A lot of our team is on the free tier which blocks us from adding users to tasks, editing tasks and more. It can also feel a little complicated when you're getting started.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

CC
Charley C.

Medical Practice, 1-10 employees

5.0

No downsides

Pros

I've found it to be excellent for organizing and laying out our marketing efforts.

Cons

At this time, I can't find any drawbacks to the software

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Marketing and Advertising, 11-50 employees

5.0

solid platform

Pros

It's a powerful platform that helps my team and me keep track of projects, collaborate on tasks and plan work ahead of time. The user dashboard is something I can tweak to match how I like to see information and I've noticed each teammate can personalize their view to suit how they process things. For instance, five people can be assigned to the same project but it allows each of us to present tasks in a layout that's easy for our own workflow. It also sends automatic notifications and reminders about upcoming due dates or when someone shares a file with me so I don't lose sight of important items.

Cons

I appreciate Wrike's flexibility but I struggle with how accessible and simple those customization options are. Not only do I have to be careful I'm editing my personal dashboard rather than a team-wide one but I also then need to set up my personal view so I actually receive updates coming from the team. That process feels a little muddled if you're not already comfortable with the software or aren't especially tech-savvy or patient. In my opinion, this particular quirk could be fixed with much clearer guidance and a simpler interface that removes some of the guesswork when people are creating custom boards.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

JS
Jacek S.

Information Technology and Services, 500+ employees

4.0

supports multiple languages

Pros

I find it simple to organize projects and distribute clearly written tasks throughout the platform and I appreciate that it supports multiple languages.

Cons

However because this tool isn't widely recognized, I find it more difficult to persuade colleagues or clients to start using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JH
Jenna H.

Marketing and Advertising, 101-500 employees

5.0

Useful for monitoring

Pros

I've found it to be an excellent project management platform that makes it easy to organize work and collaborate with many people across an organization. When I used this system at a marketing agency, it proved really useful for monitoring all the various projects we were running for several clients.

Cons

Occasionally the app has bugs yet whenever I ran into problems the support team from Wrike responded perfectly and helped me fix things fast.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9