Total 2562 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

70%

4

Stars

26%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MC
Manish Chandre

Computer Software, 1-10 employees

Less than a year

5.0

“clean interface”

Pros

Compared with a lot of other tools out there right now, the platform has a simple, clean interface and that has easily been the most noticeable benefit for me. The video and audio quality are much better as well and the fact that calls can keep running even on slower internet connections has been a real bonus.

Cons

I'd really like to see some mid-tier pricing plans added for teams and individuals that need something more budget-friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS
Shaivya Swaraj

Non-Profit Organization Management, 101-500 employees

More than a year

4.0

“fast meetings”

Pros

Joining meetings is quick and the audio and video quality feels much better than with other tools I've used. It's also really useful that I can mute myself and switch off my camera before entering a meeting. The file-sharing feature is another plus since it lets me send spreadsheets, Word documents, notes and other files without any trouble.

Cons

Screenshot feature could be better. It doesn't offer a short delay before capturing which is inconvenient when I need to click something on screen first. Because of that, I usually rely on another program that gives delay options from 1 to 5 seconds.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

DS
Diego Soler

Computer Software, 51-100 employees

More than a year

5.0

“Go to choice”

Pros

These days, the platform is the go-to video conferencing platform and it's easy to see why. The interface is very user friendly and easy so it doesn't take much effort to understand how everything works. Scheduling meetings is effortless and syncing them with your calendar is really convenient. You can invite as many people from your team as needed and the features available during calls are genuinely impressive. Screen sharing is simple to use and the whiteboard makes meetings much more interactive. It's also helpful that you can place participants into breakout rooms for smaller discussions and team collaboration. On top of that, managing audio settings is very convenient especially when switching between multiple headsets, speakers or microphones.

Cons

One thing I haven't really liked about the platform is the time limit on free accounts. Because of that, it may not be the best choice for non-business users who need video calls or webinars but have a limited budget.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS
Dallas Scarlett

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“meeting management done right”

Pros

Handling meetings became much simpler with this software, from scheduling and hosting to keeping everything organized. It also gave my team the ability to add or remove employees when needed as a security measure which made performance reviews much more manageable and a lot less stressful. Sharing information was very convenient too whether through the chat or by using screen sharing. I especially appreciated the direct in-chat messaging option for sending private notes to staff without interrupting the meeting or putting anyone on the spot.

Cons

A reliable internet connection is necessary for everyone to stay live and fully caught up during calls. That is not really an issue caused by the platform itself but if you are hosting video meetings with more than five people, you really need a network with at least 150 Mbps to keep the session running without issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WA
Wayne Altman

Retail, 1-10 employees

More than a year

5.0

“clear meetings for daily training”

Pros

Running several the platform sessions a day for e-commerce training, this is still the platform I prefer over the rest. Compared with tools like Skype and WhatsApp, the platform gives me better clarity and a much more user friendly experience which makes a big difference when I'm meeting with people constantly.

Cons

There really isn't much for me to complain about with the platform. If I had to point out anything, I'd say it would be nice to have more built-in background options although it already lets you create your own so that helps. Overall, it's a very impressive platform especially considering how many meeting tools I've worked with.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MR
Mohit Ramtari

Graphic Design, 1-10 employees

More than a year

5.0

“Helpful features”

Pros

Back in 2020, when lockdown started in my state, I began using the platform for online classes and I've continued with it ever since. It has consistently worked well for what I need. These days, I mostly use it for meetings with clients and I'm satisfied with how it performs. The calendar integration makes scheduling the platform very convenient. Screen sharing is also very useful because it helps me clearly present my proposals to clients. Another feature I really appreciate is breakout rooms since they let people split into smaller groups and have private conversations when needed.

Cons

My only real issue with the platform is the 40-minute meeting limit. There are times when my partner and I are in the middle of discussing a project with a client and the meeting suddenly cuts off. That part is really frustrating and I hope they improve it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PS
Prateeksha Sharma

Staffing and Recruiting, 500+ employees

More than a year

5.0

“HD quality”

Pros

Everything about the platform feels thoughtfully built around what users actually need. The HD audio and video make conversations much clearer and it really improves communication during meetings. I also appreciate that meetings are secure and can be recorded whenever I need to refer back to them later. Having both group chats and private chats in the same platform is another big plus. One of the best parts is the one-click join feature which makes getting into meetings effortless.

Cons

Honestly, I don't have any complaints about this app. It's very simple to use and feels extremely user friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MSA
Mark Senyo Adzoyi

Hospital & Health Care, 101-500 employees

More than a year

5.0

“great for live collaboration”

Pros

Being able to have multiple participants share their screens at the same time has been incredibly useful for us. It lets us instantly show patient scan results to staff in other units as they come in, without having to move files between devices or upload them to shared folders first. I've also really come to appreciate the live chat and the automatic call transcripts since they save a lot of time and help our meetings move along much more efficiently.

Cons

Data security concerns are always in the back of my mind. Because we handle and share fairly sensitive files during the platform, the possibility of a security issue or data breach is something that causes me a fair amount of worry.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Education Management, 11-50 employees

More than a year

5.0

“good quality”

Pros

The audio and video quality are very good and the background filter options are a nice touch. Tools like the whiteboard, breakout rooms, polls and recording are especially helpful for keeping discussions organized and making it easier to capture important information.

Cons

I really do not have any complaints about the platform. If anything, automatic updates would be a nice addition.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

CC
Cristina Carrillo

Professional Training & Coaching, 1-10 employees

More than a year

4.0

“fitting for interactive sessions”

Pros

Something that makes the platform work really well for me is how simple it is for my clients to join and use, without needing any special technical knowledge or powerful computers. The breakout rooms are especially useful and they make live sessions much more engaging and interactive.

Cons

Having so many features is definitely a plus but it can also feel a bit overwhelming at times. I still get the sense that I'm not making the most of everything it offers though I plan to learn more so I can take full advantage of it.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

RDO
ROSIANI DE OLIVEIRA

E-Learning, 101-500 employees

More than a year

4.0

“breakout rooms stood out!”

Pros

A feature I really appreciate is the whiteboard especially since it can be saved and revisited later. The video and audio quality are also very solid. Being able to save the chat and choose exactly who receives a message is very useful and the breakout rooms do an excellent job of keeping meetings organized.

Cons

It would be even better with stronger integration with Google or Microsoft particularly for saving whiteboards and chats directly to the location you want. I'd also love an option to track how long each participant spoke during a meeting, with a list showing the users who were present.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

6

A
Anonymous

Information Technology and Services, 1-10 employees

More than a year

4.0

“simple meetings”

Pros

Getting a meeting started on the platform is very easy and inviting other people to join doesn't take much effort. As long as everyone has a stable internet connection along with a working microphone and camera, all participants can talk and see each other clearly on this virtual meeting platform.

Cons

My biggest issue with the platform is that it still doesn't offer better control over sound quality when recording a musical instrument like a guitar together with vocals. It would also be nice if the platform included reverb controls to adjust how the microphone picks up the vocals.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

ER
Eduardo Rubalcava

Higher Education, 1-10 employees

More than a year

5.0

“perfect for online classes”

Pros

Because of the platform, I've been able to keep up with my studies without much trouble. Screen sharing works really well and usually has little to no delay. Sending files through the chat is also very convenient and simple to do. Breakout rooms are especially useful for schoolwork since they let you work only with your team and if you need help, you can quickly call the teacher and they can join your room shortly after, depending on the teacher.

Cons

The reaction options feel a bit limited and it would be nice to have more emojis for quick responses when your camera is off. Screen sharing is excellent for documents and presentations but when sharing videos, there can sometimes be a slight delay between the audio and video although it's still acceptable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KFO
Karla Flores Ortiz

E-Learning, 1-10 employees

More than a year

4.0

“our choice”

Pros

Since COVID, nearly all of our work meetings have moved online and the platform has been the platform we use most often. It's easy to use and because it's so widely known, most people already have the app installed on their computer or phone.

Cons

Issue is that the free plan only allows meetings with more than two people to run for 40 minutes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CA
Craig Allen

Computer Software, 500+ employees

More than a year

5.0

“so dependable!”

Pros

The platform has been a dependable, high-quality web conferencing and unified communications platform for us. The audio and video quality stays excellent, even when someone joins with a weak internet connection. The built-in team chat is also a useful addition especially for companies that are not using Teams or Slack.

Cons

The interface, especially in the desktop app feels a little outdated and outdated.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

RAJ
Rodolfo Aranego Jr

Logistics and Supply Chain, 500+ employees

More than a year

4.0

“satisfied user”

Pros

After nearly a year of using the platform, I'm still very happy with it. It's accessible, easy to use and comes with user friendly features that make it practical for different situations. I use it regularly for company meetings as well as video calls with family and friends especially during the pandemic restrictions. As long as your internet is fast, the streaming quality is usually very stable.

Cons

Of course, no software is flawless. There are moments when the platform lags even when the internet connection seems strong. It may just be a temporary glitch or it could also be related to my internet setup or laptop.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

HOH
Hamzat Oyindamola Hadijat

Information Technology and Services, 500+ employees

More than a year

5.0

“Amazing software”

Pros

Since remote work became the norm, the platform has made it much simpler to meet with colleagues virtually without feeling too disconnected from not seeing them in person. One feature I really appreciate is the ability for users to present and share their screen during meetings. When Covid pushed everyone to adjust to working from different locations, this option also made virtual training very effective. You can learn in real time and trainers can share visuals and their screens with participants whenever needed which is incredibly useful. Overall it has been an excellent software for both collaboration and training.

Cons

Problem is that it needs a strong internet connection, otherwise buffering and disconnections can happen. Other than that, it is a very good software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

US
Umesh Sharma

Civil Engineering, 500+ employees

More than a year

4.0

“no extra tools needed”

Pros

Screen sharing and remote access are the features I rely on most since they let us handle everything in one app without needing extra connection tools. The video quality stays good and the audio remains clear even on slower internet so communication continues without much trouble.

Cons

Even though the platform comes with a full set of features, customer support could be better. The support team tends to respond a bit slowly compared with other applications.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

KK
Kathaleen Krane

Education Management, 1-10 employees

More than a year

5.0

“smooth invites and quick access”

Pros

Getting non-technical participants into a meeting is really easy which is a big plus. Invitations go out right away by email and include a direct meeting link along with a mobile dial-in number that already has all the prompts built in so people can join immediately without any trouble.

Cons

One drawback is the waiting room feature. When it's enabled, people can't enter the meeting until someone lets them in but it seems like anyone already in the meeting can admit participants. That doesn't appear to be restricted to the meeting host which feels like a lack of control for the meeting manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Transportation/Trucking/Railroad, 500+ employees

Less than a year

5.0

“easy video meetings”

Pros

The platform was not designed to be complicated which makes it accessible for just about anyone. Even without any technical background, you can simply follow the steps and join a conference call in no time.

Cons

At times, the platform can feel a little slow though I am not sure if that happens when too many people are on at once. It is not a frequent issue but every now and then there is a slight delay that causes people to talk over each other or miss the timing of the conversation.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8