Total 26 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

12%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S

Shirita

, 1-10 employees

More than one year

5.0
February 2025

Useful tool

Pros

I like that it allows me to host larger groups on calls.

Cons

The problem is that it isn't HIPAA compliant, which matters a lot to me as a mental health counselor.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

E

Emily

, 1-10 employees

More than one year

5.0
February 2025

Essential for Remote Work

Pros

I find it so convenient and easy to schedule meetings and collaborate with my team.

Cons

Not really a Zoom issue, but I wish everyone would just use the same platform, I like keeping things streamlined.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Justin

, 101-500 employees

Less than one year

5.0
February 2025

Smooth Integrations

Pros

The best part is how seamlessly it integrates with other apps. I can click on links in my browser, calendar, or Slack and instantly join a Zoom meeting.

Cons

I wish it were easier to switch from a Zoom phone call to a Zoom meeting. Sometimes I start with a call but then need to share my screen.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JM

Jose Manuel

, 11-50 employees

More than one year

5.0
February 2025

Great for Webinars and Interviews

Pros

Zoom is great for mobile users. Some people hesitate to download the app, and the interface changes a bit sometimes, but overall, it's still good enough.

Cons

People seem more familiar with Zoom than with Teams, which makes adoption easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

I

Iman

, 1-10 employees

More than one year

4.0
February 2025

My Go-To App for Online Classes

Pros

The app is great for video calls. I've used it for online lectures, and it's become my go-to. It's easy to set up, lets me share my screen, and still works well even with weak internet. It has everything I need in a video call app, plus some extra features.

Cons

I honestly don't have complaints, the free version is perfect for my online live classes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leminton

Construction, 1-10 employees

More than a year

5.0
June 2024

The best workplace for virtual communication and collaboration.

Pros

Zoom Workplace impresses me with its ease and simplicity in scheduling and launching meetings according to my specific requirements, including meeting duration and agenda. It can accommodate a large number of participants without any limitations or disruptions. The audio and video quality is exceptional, ensuring clear and articulate recordings for future reference.

Cons

No issues so far. I've been a satisfied user of this platform for almost a decade, and the number of issues I've encountered are not alarming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10