
Zoom Reviews
Total 26 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars12%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Shirita
, 1-10 employees
More than one year
“Useful tool
Pros
I like that it allows me to host larger groups on calls.
Cons
The problem is that it isn't HIPAA compliant, which matters a lot to me as a mental health counselor.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Emily
, 1-10 employees
More than one year
“Essential for Remote Work
Pros
I find it so convenient and easy to schedule meetings and collaborate with my team.
Cons
Not really a Zoom issue, but I wish everyone would just use the same platform, I like keeping things streamlined.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
, 101-500 employees
Less than one year
“Smooth Integrations
Pros
The best part is how seamlessly it integrates with other apps. I can click on links in my browser, calendar, or Slack and instantly join a Zoom meeting.
Cons
I wish it were easier to switch from a Zoom phone call to a Zoom meeting. Sometimes I start with a call but then need to share my screen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Jose Manuel
, 11-50 employees
More than one year
“Great for Webinars and Interviews
Pros
Zoom is great for mobile users. Some people hesitate to download the app, and the interface changes a bit sometimes, but overall, it's still good enough.
Cons
People seem more familiar with Zoom than with Teams, which makes adoption easier.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iman
, 1-10 employees
More than one year
“My Go-To App for Online Classes
Pros
The app is great for video calls. I've used it for online lectures, and it's become my go-to. It's easy to set up, lets me share my screen, and still works well even with weak internet. It has everything I need in a video call app, plus some extra features.
Cons
I honestly don't have complaints, the free version is perfect for my online live classes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leminton
Construction, 1-10 employees
More than a year
“The best workplace for virtual communication and collaboration.
Pros
Zoom Workplace impresses me with its ease and simplicity in scheduling and launching meetings according to my specific requirements, including meeting duration and agenda. It can accommodate a large number of participants without any limitations or disruptions. The audio and video quality is exceptional, ensuring clear and articulate recordings for future reference.
Cons
No issues so far. I've been a satisfied user of this platform for almost a decade, and the number of issues I've encountered are not alarming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10