RentRedi Reviews

“Good software for property management

Pros

Iam impressed by how effortlessly I can navigate and utilize this software for the first time. Even without technical expertise, I can easily explore all of its functions. Additionally, the well-organized dashboard provides a clear view and allows me to work more efficiently. It perfectly meets all my property management requirements, saving me valuable time and enhancing my work performance.

Cons

Sometimes, I need to refresh the software for better performance, and the technical support should respond more promptly. It would be great if it could provide auto suggestions based on input history.

“Long term rentals software

Pros

This platform offers a user friendly search function and ensures secure payments, along with personalized support.

Cons

Occasionally, I feel like I have limited control over the site. I have to visit each unit's page to see the payment statuses.

“Great tool for managing rentals

Pros

The dashboard is fantastic, boasting a friendly user interface that provides a comprehensive overview at a glance. The detailed documentation makes setup and understanding of the software a breeze. It offers numerous features to support my requirements, including automated reminders for due dates.

Cons

The support should be faster, and there are occasional app errors.

“Satisfaction and gratitude of RentRedi awesome software.

Pros

It's a breeze to use across all platforms, whether on my phone or computer.

Cons

There is a delay between tenants' payment and when I receive the payment.

“Ease of mind

Pros

This product is streamlined and user-friendly.

Cons

Some functions can initially be challenging to locate.

“Looking for positive results

Pros

As someone who has to handle everything independently and learn as I go, time and money are precious resources. Therefore, its crucial that any software I use produces results with minimal time and effort. While I understand it's not an easy task, if someone from Rent Ready contacts new customers and ensures they take advantage of all the services, it would greatly improve the experience.

Cons

The iPad experience is not consistent, and I encountered an issue where my setup was accidentally erased, requiring me to start over.

“Great product

Pros

I love how easy the app functions are to use. The communication options and maintenance features are excellent.

Cons

It would be nice to have a feature for lease creation and digital signature.

“Rent Redi Review

Pros

It has been a great experience overall! I appreciate the affordability and the ease of use.

Cons

The charge features can be a bit confusing to understand.

“RentRedi review

Pros

The setup process is straightforward and the customer focus is exceptional. It's also convenient for my tenants to make payments.

Cons

The mobile app is not very strong, so I prefer using it on my computer.

“Good start

Pros

It handles the processing of online payments and effectively manages multiple properties.

Cons

The interface is unpleasant and unreliable. The mobile application simply loads the website in HTML format.

“Great service

Pros

Getting started is simple, and the software has everything I need!

Cons

I would like to have the option to display only specific properties and remove them without completely deleting them.

“RentRedi review

Pros

The ease of use is remarkable. Once I set up my preferences, payments are delivered quickly, and managing my properties becomes a breeze.

Cons

It's disappointing that you have to pay extra for accounting. I believe it should be included in the price.

“Huge Timesaver for Self Managing Landlords

Pros

Having a single app that covers everything from marketing my property to finding a tenant and collecting rent payments is crucial. It continues to assist with seamless property management and streamlines many processes.

Cons

The app can be a bit glitchy at times, both for landlords and tenants. However, most issues were resolved by restarting the app.

“Work smarter, not harder!

Pros

We appreciate the comprehensive coverage provided by RentRedi. It caters to all our property management needs, including rent collection, advertising, and sending reminders to renters. The best part is that we can manage it all from the comfort of our home or while on the go!

Cons

We have no complaints about RentRedi.

“Poor customer service, they develop the app and than they hire a cheap customer service

Pros

The software is easy to use, and it offers all the necessary features and more at a reasonable price.

Cons

The process for creating a payment profile is unclear. They ask for document uploads but do not provide any feedback. Considering they create an ACH profile I don't understand why this is necessary.

“Terrible customer service and business practices

Pros

I wasn't impressed with the software. My hope was that it would simplify my life and my tenants lives, but after using it for two weeks I decided to cancel my subscription and stop using the product.

Cons

Setting everything up felt quite cumbersome. It became easier with more time spent using the software. The payment processing, customer service, and lack of attention from the entire company were extremely disappointing.

“Very pleased with this product

Pros

I really appreciate that my tenants can easily report their issues through the portal, and I receive immediate email notifications.

Cons

The timing of funds reaching my account is important.

“not happy

Pros

The maintenance module is straightforward for both tenants and my maintenance crew. It provides quick access to tenant information and offers automated billing, late notices, and late fees.

Cons

Remember, you get what you pay for. This app is very basic. Additionally the customer service and technical support are some of the worst I have ever encountered. I have been experiencing a serious glitch in my app and have been unable to get a detailed deposit report for over two weeks. The availability of a detailed batch report influenced my decision to purchase this app.

“Small business landlords, look no further!

Pros

Since this is my first rental property and venture into property management, I was looking for an all in one platform. As I have limited experience and time due to taking care of my mother, I needed property management software that allowed me to learn at my own pace. Initially, I didn't think a live demo was necessary because the software is very intuitive, but I'm glad I scheduled one. RentRedi accommodated my preferred time and, most importantly, didn't try to upsell me. They tailored the demo to meet my specific needs. It's reassuring to speak with knowledgeable staff who not only understand the product but also provide additional insights. I've utilized all the RentRedi property management tools that apply to me so far and I couldn't be happier. My favorite features are the ones that enable me to interact with potential renters as much or as little as I need. From applications and listings to monthly rent payments and maintenance scheduling, this property management software has it all covered. Whenever I've reached out for support via online chat, the staff has been friendly and competent. They are truly invaluable, even though RentRedi offers a wealth of easily accessible articles and videos. I'm looking forward to the day when I can add my second property. Thank you, RentRedi!

Cons

I was disappointed when my pictures were uploaded to Zillow, Trulia, etc out of order. I understand that what happens on their sites is beyond your control at the moment. I hope that since you have a contractual relationship with these other sites, there may be a solution in the future to correct this. We all know the first picture is important!

“Mostly Great

Pros

I love the convenience of collecting rent online and the excellent customer service provided by the team. Both my tenants and I have had no issues using the platform. My only complaint is with the Latchel Maintenance program, which has been quite frustrating. I've submitted two requests that went unfulfilled, and I had to handle those issues by myself.

Cons

While I am still deciding how much of the software I want to use, I was definitely disappointed with the Latchel Maintenance Program.