RentRedi Reviews

“Love the rent collection feature”

Pros

The rent collection feature has been the biggest plus since it gives tenants a fast and convenient way to pay their rent online.

Cons

What I find frustrating is that late fees can't be configured to match the laws in my state. That has led to tenants being overcharged so I sometimes have to enter the fees manually. It would also be helpful if an accounting feature were included.

“beginner-friendly program”

Pros

Getting started in property management felt much more manageable because the features were simple to use. I was able to update file information from my existing 2025 accounts and use that information effectively as I plan for future growth.

Cons

One issue I ran into is that removing tenant contacts when they change takes a few extra steps. Because of that, an online payment was missed and had to be sent by check instead.

“offers excellent value”

Pros

From the start, it has delivered a lot for the price. It's very user-friendly, simple for me to use and just as simple for tenants as well. Compared with the product I was using before, this one is saving me both time and money while giving me access to even more tools.

Cons

Honestly I haven't run into any real downsides. The learning curve is very short, it's been extremely user-friendly and up to this point, it has handled everything I've needed it to do.

“Quick setup and reliable support”

Pros

I was able to set everything up on my own without any assistance. When I did have a question about renewing the settings for the following year, customer support was very helpful and walked me through the process step by step. The app consistently felt secure and we didn't run into any bugs or technical problems. It was also very user-friendly for renters.

Cons

At first, the processing time seemed a little slow to me but when I compared it to other platforms that can take as long as a week, waiting a couple of days felt manageable.

“remote rent collection”

Pros

Online rent collection has been a huge improvement. I'm based in rural New Hampshire and it lets me handle all the key parts of being a landlord for my Boston tenants from a distance.

Cons

A few features still feel buggy and some things don't happen automatically without a workaround. For example, I've had to delete a lease just to reconnect a tenant to their account so the system will enforce the rule that older charges have to be paid before newer ones.

“Convenient mobile app”

Pros

Getting tenants set up, collecting deposits and rent and handling everything else in one accessible platform has been really convenient. The mobile app is especially helpful when I'm away from my desk and the layout feels user-friendly and simple to use. It's made managing multiple units and staying on top of maintenance requests much more easy.

Cons

The app's load time can definitely be frustrating. It sometimes takes a few minutes to recognize that I'm actually logged in and stop showing the demo data.

“keeps track of payments”

Pros

Keeping up with rent payments is much simpler with this. It lets me monitor current and late rent and it automatically sends receipts to tenants which matters a lot because bookkeeping and keeping track of receipts are not my strong points.

Cons

it keeps pushing me to publish my rental online. I already have tenants in place so I'm not looking to advertise for more right now.

“Friendly staff!”

Pros

Managing leases is much more convenient with the built-in alerts for rent payments, late fees and security deposit reimbursements. Getting everything set up was simple and the phone support team was very helpful. The support staff is knowledgeable and friendly. They address all my concerns in a satisfactory manner.

Cons

I would not suggest using the maintenance vendor Lessen because some of the companies involved have not been reliable or honest. That said the app works very well for maintenance communication when you use your own team to handle tenant requests. They also need to improve security and do a better job notifying users if an account has been accessed illegally. For example, 2-step authentication should be required during account setup.

“Clean interface”

Pros

It does a really nice job of automating rent collection and applying late fees when needed. It also includes e-signature functionality which is helpful and the interface feels clean and simple. Another plus is that it connects well with other platforms.

Cons

A part that still feels awkward is updating rent amounts when a lease is renewed. We also ran into issues the last time we tried to post a rental listing to Zillow through the platform and the ad didn't go through properly. On the positive side, they handled the refund for that payment well.

“Rent collection made easy”

Pros

Collecting monthly rent from my tenants has been very convenient and I haven't received any complaints from them either. I am satisfied with this product overall.

Cons

The website overall felt hard to handle. It seems especially difficult to use on an iPhone although it's noticeably easier to manage on a desktop.

“Unmatched support!!”

Pros

Managing several properties at the same time feels very simple with this platform. The interface is user-friendly and I really appreciated how responsive and helpful the customer service team was whenever I needed assistance. I have never been disappointed with their service.

Cons

At the beginning, the platform felt a bit overwhelming because there are so many features packed into it. After someone took the time to walk me through how everything works, it became much clearer and a lot easier to understand.

“All-in-one property management”

Pros

As an independent landlord, having one professional platform to handle all of my rental properties has been really valuable. It gives me a single solution for managing everything in one place which makes the whole process feel more organized and efficient.

Cons

the system is simple to learn and the features are easy to access. That said I've heard some complaints from my tenants about payment problems and complicated interface on the tenant side.

“Stellar service”

Pros

Whenever I've needed help, the customer support team has been outstanding and consistently available. They take very little time to get back to you with solutions. The platform also makes it possible to screen tenants and lets applicants apply directly which is very convenient.

Cons

This system still needs to be more simplified and better synchronized. I don't like that tenants apply in one place but then I have to click into each tenant or open different tabs to see separate details and the information doesn't always line up.

“Solid value for money”

Pros

Getting started with it has been relatively simple and my tenants haven't had any trouble figuring out how to use it either. Customer support has also been helpful whenever needed and overall it feels like a solid value for the price. Compared with other products, it offers a lot of functionality for the price.

Cons

There have been a handful of technical issues along the way. I don't remember the exact details but I do remember that they were taken care of. One thing I'd still like to see is lower pricing for background checks.

“Automation saves time!!”

Pros

Plenty of tasks are automated which saves time. I can send reminders and let tenants set up autopay. The platform is user-friendly with a layout that's simple figure out. The interface is well organized making it easy to find what you need.

Cons

At times, tenants decide to pay through Venmo and then I have to enter everything manually. It would be much better if there were an automatic option for payments made outside the system.

“Complete solution for managing rentals”

Pros

I faced no issues setting it up and it was easy to use. It covers everything I need for managing rentals making it a complete solution. It offers a lot of functionality and feels like a solid value for the price.

Cons

Honestly I don't have any real complaints. It's been a very useful tool that continues to save me both time and money over the long run.

“keeps everyone aligned”

Pros

Keeping in touch with renters is much more simple with this. Everyone can see the open items so everyone stays aligned and there's a lot less confusion. It does a really good job of helping renters pay on time. The system sends reminders a few days before anything is due which makes collecting payments much easier.

Cons

I don't have any complaints about it.

“Fast payment processing”

Pros

The platform is simple to use owing to its tidy interface. It works efficiently for both landlords and tenants. Payment processing is also quick which makes the whole experience more convenient.

Cons

The tax form side is still a bit unclear. It seems like the regulations change every year and that can make things confusing to keep up with.

“One stop shop!!”

Pros

Pretty simple to use. It works as a one-stop app for everything from applications and lease setup/signing to rent collection.

Cons

One thing missing is the ability to log daily client interactions. It would also be better if tenant communication happened directly through the app instead of needing to share a cell number for texting.

“Better than spreadsheets”

Pros

Compared with trying to manage everything in a spreadsheet, this is a much better way to stay organized and I really appreciate having one place to keep track of maintenance tasks.

Cons

It has been a little buggy at times. It also took a couple of months for the team to resolve ghost charges that weren't connected to any tenants.