Which is Better for Your Healthcare Facility: Athenahealth or NextGen?

If you are a healthcare provider, then you know that choosing the right electronic health records (EHR) software is essential for your business. There are many different options available on the market, and it can be difficult to decide which one is right for your medical facility.

Here, we will compare Athenahealth and NextGen and explore the pros and cons of each system. We will also look at how they fare in terms of pricing, onboarding ease, and other parameters.

For a quick scoop on this, please refer to the following reference table. 

Alternately - and as per our strong recommendation - you couldn’t do better than to download our exclusive PDF comparison chart (on the right 👉) for the complete, tabular intel on the offered features of both market-leading EHR apps.

Let’s get started.

Athenahealth EMR – Everything You Need to Know

Athenahealth is one of the leading EHR software providers in the healthcare industry. It has a wide range of features designed to make it easy for healthcare facilities to manage their administrative and clinical tasks, such as billing, scheduling, and documentation. Athenahealth is particularly well-suited for smaller practices that need a simple yet powerful EHR solution.

Main Features

Some of the key features of Athenahealth include:

  • Robust workflow management tools that enable users to streamline clinical and administrative processes with ease.
  • Flexible billing capabilities that ensure timely delivery of claims, payments, and reimbursements.
  • An intuitive interface that is easy to navigate and customizable for individual practice needs.

Athena EMR Demo

If you are interested in learning more about Athenahealth and how it might benefit your healthcare facility, you can sign up for a free demo here (at Software Finder) – gain hands-on insights into how the software might fare, exactly, for your business.

Athenahealth Pricing

  • The EHR software license from AthenaHealth starts at $140 per provider, each month.
  • Their order transmission services range in price from $150 per month to $1.00-$0.45 per order, depending on the bundle selected.
  • The average cost of data migration is between $500 and $10,000. Over 1 million record migration costs $25,000.
  • Depending on the number of sessions, training might cost between $500 and $5,000.
  • Custom prices for enterprise needs or large-scale implementations.

Athenahealth User Reviews – How Subscribers Rank the App

Overall, Athenahealth is well-received by users and is highly rated for its ease of use and streamlined functionality. However, some users have noted that it can be challenging to navigate at times, particularly when it comes to billing and scheduling. Other common complaints include subpar customer support and limited customization options. 

Despite these drawbacks, Athenahealth remains a top choice for many healthcare facilities, thanks to its powerful functionality and intuitive interface.

Some Subscription Negatives

While Athenahealth does have many advantages, there are also some drawbacks to consider. For example, the system can be somewhat complex to set up and is not ideal for larger organizations with multilayered organizational structures or multiple facilities. Additionally, Athenahealth tends to be more expensive than other EHR options on the market.

If you’re looking for a powerful yet simple EHR solution for your healthcare facility, Athenahealth may be the right choice for you.

NextGen EMR – The Full Lowdown

NextGen is another popular EHR software provider that offers a wide range of features to help healthcare facilities manage daily operations in a more efficient and streamlined manner. It provides an intuitive interface that makes it easy for users to quickly find the information they need, as well as robust reporting and billing functionality.

Main Features

Some key features of NextGen include:

  • Integrated scheduling and clinical documentation tools that enable real-time communication between healthcare providers.
  • Automated workflows that allow clinicians to focus on patient care instead of administrative tasks.
  • Comprehensive reporting and billing capabilities that help healthcare organizations manage their finances more effectively.

NextGen Demo

Interested in learning more about NextGen and how it might benefit your healthcare facility? You can sign up here for a free demo to gain hands-on insights into its functionality, exactly as it would work in your practice.

NextGen Pricing

NextGen offers three subscription plans to meet the needs of different types of organizations, including solo practices and larger facilities with multiple locations. 

  • For 100 claims*: Physicians at $379 per provider per month; nurses at $299 per provider per month.
  •  For 400 claims*: Physicians at $499 per provider, per month. nurses at $399 per provider, per month.
  • For Unlimited Claims*: Physicians are charged $549 per provider, per month, while nurses are charged $449 per provider, per month.

[* = The plan prices mentioned are for general assessment purposes only; please reach out to our customer care/help reps for more accurate/custom pricing info.]

NextGen EHR User Reviews – What Subscribers Say About the App

Overall, NextGen EHR is well-received by users and is highly rated for its ease of use and robust feature set. However, some users have noted that it can be challenging to navigate at times, particularly when it comes to billing and scheduling. Other common complaints include issues with customer support and limited customization options.

If you’re looking for an intuitive EHR solution that enables real-time communication between healthcare providers and offers streamlined administrative tools, NextGen may be the right choice for you.

Athenahealth vs. NextGen: The Better Subscription for the Practice on a Budget?

Looking for an EHR solution that is affordable and easy to use? If so, Athenahealth and NextGen are the two top contenders (for your attention) worth considering.

Athenahealth is a powerful software that enables real-time communication between healthcare providers, while also offering streamlined scheduling and clinical documentation tools. It also has robust reporting and billing capabilities, making it a popular choice for healthcare facilities on a budget.

On the other hand, NextGen provides an intuitive interface that makes it easy to find the information you need, along with automated workflows and comprehensive reporting and billing capabilities. 

So, if you’re looking for an affordable and user-friendly EHR solution that scales to meet the needs of your healthcare facility, Athenahealth may be the more cost-effective option. NextGen, however, may be more suited to your commercial medical facility if comprehensive workflow management features are a (financially manageable) requirement.