NextGen EHR Software

NextGen EHR Software

757 Reviews

Modernize healthcare documentation utilizing NextGen EMR. This inclusive platform harmonizes electronic health records, practice management, and billing, fostering seamless clinical workflows for healthcare providers. Digitize your practice and provide robust healthcare solutions to your team. Get started with suitable pricing.

NextGen EHR Software Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab integrations

Patient Portal

View All Specifications

What is NextGen EHR?

Overview

NextGen EMR grew from a company founded in 1998 by two doctors with a unified goal – to improve the efficiency of medical office operations. Company founders designed a solution to accommodate physician and staff workflow with easy-to-use, affordable technology that adapts to every facility’s unique workflow and is accessible anywhere.
NextGen Medical Software is a cloud-based EMR platform (MediTouch) specifically designed for private practices. Next Gen Software is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal. In addition, it works on any tablet, or laptop (Apple or Windows), is touchscreen-enabled, compatible with all browsers, and is HIPAA compliant.

Request a personalized NextGen pricing quote for your practice today!

The System offers MIPS reporting/dashboards, automates insurance eligibility, empowers patients to schedule appointments, request refills, schedule telehealth visits, and connects the care team through direct messaging and referral exchange. With software, providers can touch, talk, or type encounter notes directly into the clinical documentation.

NextGen EMR Reviews

The software reviews are available on the Software Finder website. You can learn about other people's experiences with the software by reading NextGen reviews. This will help you to verify the credibility.
The majority of the NextGen EMR users applaud the features mentioned above to be highly convenient and user-friendly. As a result, the reviews are mainly positive. However, few customers have noticed a few issues. Therefore, even though it has an excellent online rating, we must agree that it is not without flaws.

Concluding Note

Now more than 124,000 providers across the United States use solutions provided by NextGen Healthcare. So NextGen EHR is a software anyone can rely on. You must have already decided whether or not to use NextGen EMR as your healthcare software at this point. We recommend that you do a few different things before signing any contracts.
First and foremost, you should write down some of the problems you've been having with managing your practice and the tools to help you solve them. Then you can compare this list to the characteristics that we've listed.
Another option is to read reviews to see what other people say about it. There will be many reviewers, and some will undoubtedly be from your field of expertise. What they have to say about the Nextgen system will give you a fair picture of how the user feels about it.
Finally, you can request a demonstration. They bring a working version of the software to show you and let you try it out. It provides you with a sense of how simple it is to use and navigate.

Schedule a free NextGen EHR demo for a quick visual walkthrough into the software’s functionalities.

NextGen EHR Software Features

The interface on NextGen EMR is clean and minimalist, making navigation much more accessible. Doctors are constantly in a rush, and the developers designed it with that in mind. You can access all the features because there is a centralized screen with large, easy-to-select icons. Soon, utilizing the system will be second nature to you, and you'll be flying through like a pro. The goal of the software is to make things easier for users, and the unified dashboard promises to achieve just that.

The NextGen PxP Portal is invaluable for independent hospitals with limited staff resources. It helps nurses alleviate administrative burdens, providing seamless patient assistance. This portal facilitates 24/7 access for patients to view reports and appointments, download medical papers, complete electronic forms, and schedule appointments remotely. Eliminating the need for hospital visits to retrieve lab results, the platform enhances patient engagement and simplifies administrative workflows. Its user-friendly interface, automated email-based enrollment, and family-friendly features help increase access to care and unmatched convenience for patients and healthcare providers.

To allow easy access for all users, medical records should be interoperable. It is critical that the software also provides this to medical practices that already have limited resources. When running a clinic or hospital, you need all the assistance you can get. This feature links the program to other healthcare providers and adds you to the network. You can refer patients to specialists and obtain medical records from previous doctors. When you have access to a library of information, identifying ailments and developing the optimal treatment strategy is also quite simple.

A medical clinic should have a well-organized timetable; else, their facility will not work correctly. The system gives you the tools to optimize your appointments and see more patients in a single day. It also can send patients reminders before their scheduled appointment to ensure that they do not miss them. You can also fill open spaces with people on the waiting list. As a result, making an appointment is considerably more straightforward, and there are no last-minute cancellations, which is a significant concern for many doctors.

Doctors can download the clinical summary with EMR, which saves time reading a full medical report. Also, they can quickly read through the diagnosis and treatment plan to get a complete understanding. The system also has the option for encounter summaries, which summarize what happened during each appointment. It helps doctors catch up because they visit so many patients. They can also share these with their colleagues to obtain a second perspective on a particular instance. Overall, the function is intended to assist already overburdened medical professionals.

The next feature we'll talk about is the e-prescribing tool in EMR, which helps you detect prescription combinations, dosage issues, and patient allergies. Using this EHR, you may make digital prescriptions and send them to your patients' preferred pharmacies. After then, patients can pick it up whenever they like. This application also sends out alerts about potential drug interactions. Overall, the e-prescription feature will benefit both you and your patients.

Pros and Cons of NextGen EHR Software

Pros

  • Customer support: The customer service is always available to resolve issues
  • Customizable: The software is highly customizable and you can tailor it to suit your practice needs

Cons

  • Reporting: The reporting feature needs an upgrade
  • Certified: The software lags specialty-focused MACRA and Meaningful Use

NextGen EHR Software Reviews

Overall Rating

3.9

757 Reviews

Rating Distribution

5

star

242

4

star

330

3

star

108

2

star

25

1

star

52

Nov 15, 2023

NextGen

mayra

Hospital & Health Care

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Pros

It was effortless to use learn and adapt to.

Cons

I have no significant dislikes about it.

Nov 06, 2023

NextGen is a great option for your medical billing needs.

patti

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The software's user-friendly interface and the convenience of creating and sharing reports were particularly appealing.

Cons

There is some potential for confusion due to the different date options within NextGen. For instance transaction dates, dates of service and dates of entry may be misunderstood.

Oct 01, 2023

NextGen Office still a leader in patient/physician communication!

Anonymous

N/A

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

Pros

A notable strength is the ease of completing patient notes during examinations.

Cons

The only downside I've experienced relates to system upgrades or maintenance performed over weekends. This occasionally leads to issues like slowness and screen freezes when we return to work on Mondays. The most recent incident occurred this past weekend but was eventually resolved on Monday causing some delays.

Sep 15, 2023

Review for NextGen Office

Anonymous

Anonymous

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Pros

NextGen Office provides effective tools for patient scheduling, charting, billing, and reporting. The level of customization offered is a notable advantage.

Cons

Using NextGen Office does come with a learning curve, and the pricing is relatively high. Occasionally, performance issues have been encountered.

Aug 15, 2023

NextGen Office

Justin

Hospital and Health Care

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Pros

The Practice Management features of NextGen Office are highly userfriendly and organized, enhancing overall efficiency. It facilitates seamless schedule management for multiple locations.

Cons

Lately, the software has experienced some glitches, and server instability issues have led to occasional slowdowns. However, these issues are resolvable and have room for improvement.

Jul 15, 2023

NextGen Healthcare

Marcus

Marketing and Advertising

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

NextGen Healthcare excels as a platform for processing charges and payments. It offers extensive customization options, making it convenient to handle code reorganization and accept copayments during billing.

Cons

One area of improvement for NextGen Healthcare is the consistency of quality control in updates and implementations, which should be more reliable.

Jul 15, 2023

Worst RCM and Customer Service

Diana

Health, Wellness and Fitness

Ease of use

3

Value for money

3

Customer Support

5

Functionality

4

Pros

I had a poor experience with NextGen Healthcare. The transition from their serverbased NexGen to MediTouch/Healthfusion in2013 was regrettable, as NextGens acquisition negatively impacted the service quality.

Cons

NextGen Healthcare enforces autorenew yearly contracts, making it challenging to cancel. They raised various obstacles when we attempted to terminate the contract, ultimately demonstrating a lack of flexibility and understanding of billing issues. Outsourcing overseas appeared to contribute to billing problems, prompting us to end our10year relationship with the company.

Jul 09, 2023

User-Friendly and Efficient

Susan

Pharmaceuticals

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

Pros

The softwares ease of use and toggle ability are impressive, making it effortless to navigate and operate. Its teaching feature is also beneficial, allowing for easy training and onboarding.

Cons

At this time, I have no negative feedback to provide about the software. I hope that my positive experience remains consistent and I wont encounter any issues that require criticism.

Jun 24, 2023

Comprehensive Practice Management with Minor Flaws

Alberto

Food & Beverages

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

Pros

NextGen Office software offers a comprehensive suite of customizable features, including appointment scheduling, billing, and revenue cycle management. It ensures consistent and efficient practice management, streamlining check-in, billing, collections, and AR processes. The smooth transition between Practice Management and EHR enhances usability and convenience.

Cons

Over time, I have noticed NextGen Offices EHR becoming increasingly disorganized, lacking crucial bug fixes, and ignoring user-requested improvements. It would benefit from streamlined features such as automated filtering for unpaid claims and simplified claim attachment and review processes. Additionally, the systems layout design with excessive tabs, scrolling, and button-clicking is inefficient and doesnt optimize screen space.

Jun 01, 2023

Easy and convenient

Brandy

Higher Education

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

Pros

This software provides a userfriendly experience, allowing for easy appointment scheduling, refill requests, and access to medical records. It also offers the flexibility to choose specific office locations and providers for communication.

Cons

I havent encountered any dislikes so far.

Frequently Asked Questions

Yes, NextGen EMR is cloud based.

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