Last Updated Jan 7, 2026
Key Takeaways
Generated from the text of customer reviews
NextGen Office EHR is a cloud-based practice management platform designed for physicians, front-desk staff, and billing teams in ambulatory and small medical practices. It is praised for its customizable templates and integrated billing tools, though users report occasional system lag. Recent updates include NextGen Navigator, an AI-powered assistant that helps patients manage refills, appointments, and inquiries.
Our Verdict
NextGen Office EHR offers substantial value for small to mid-sized ambulatory practices seeking customizable documentation and integrated billing solutions without excessive IT overhead. Its flexible workflows and emerging AI tools enhance efficiency; however, the pricing model remains scalable for different practice sizes; it may be less accessible for smaller clinics with limited budgets.
Overall Rating
Based on 678 users reviews
3.9
Rating Distribution
Positive
76%
Neutral
18%
Negative
7%
