Carepatron Vs SimplePractice Comparison: Full Features Breakdown For 2025
Carepatron Vs SimplePractice Comparison: Full Features Breakdown For 2025
7 mins Read
Published at Sep 25, 2025
Starting Price: $19/user/month*
Starting Price: $49/month*
Best For: Therapy, General Practice
Best For: Psychiatrists, Occupational Therapists
Mobile App: Android
Mobile App: iOS, Android
Rating:4.7
Rating: 4
Effective healthcare delivery relies on selecting the right practice management software (PMS) to streamline core operations. By automating tasks such as scheduling, patient recordkeeping, billing, and claims processing, PMS mental health platforms reduce administrative burden and allow staff to concentrate on clinical care.
Carepatron and SimplePractice are two leading platforms designed to support clinicians, therapists, and small healthcare teams. Both software platforms support scheduling, documentation, billing, and telehealth. Carepatron prioritizes collaboration and automation, while SimplePractice centers on usability for private practices and client engagement.
This guide compares Carepatron vs SimplePractice, examining what each software offers, including their core features, pricing structures, user feedback, and key pros and cons to help providers make the right choice for their practice.
Carepatron Vs SimplePractice: Heads-On Comparison
Carepatron is a cloud-based, all-in-one practice management and electronic health record (EHR) platform designed primarily for solo to medium-sized health and wellness practices. It offers a highly intuitive user interface focused on automation, collaboration, and ease of use. Carepatron provides essential features such as scheduling, telehealth, billing, documentation templates, and a secure client portal, all within a HIPAA-compliant environment secured by multi-layer encryption. A standout benefit is the availability of a free plan, which includes unlimited clients, telehealth, client portal access, and live 24/7 customer support. Carepatron’s focus on affordability and automation makes it a great fit for smaller practices seeking an accessible yet powerful solution that grows with their needs.
SimplePractice is a well-established, cloud-based practice management and EHR platform trusted by over 225,000 healthcare providers, with specialized tools for behavioral and mental health organizations. It caters to small to large practices with a comprehensive suite of tools, including telehealth, customizable health records, scheduling, billing, insurance claim management, secure messaging, automated reminders, and an integrated client portal. The platform features a clean, user-friendly interface for seamless management of clinical and administrative workflows in a HIPAA-compliant environment. SimplePractice’s strength lies in its scalability, feature depth, and reliability, making it ideal for practices looking for a trusted and well-rounded practice management solution.
Carepatron Vs SimplePractice: At A Glance
Feature
Carepatron
SimplePractice
Practice Management
✓
✓
Telehealth
✓
✓
Clinical Documentation
✓
✓
Billing And Payments
✓
✓
Customizable Workflows
✓
✓
Group Telehealth Sessions
✗
✓
Free Plan
✓
✗
Comparing Strengths And Weaknesses
Carepatron
SimplePractice
PROS
Provides navigation videos and demonstrative webinars, making it easier for users to learn and adopt the system quickly
Offers an AI scribe feature for post-session notes, saving time and ensuring accurate records
Provides a client portal that caters to users’ needs, improving engagement
Offers a modern and updated operating system, ensuring smooth performance
Can be used as a provisionally licensed LPC-A with a private practice
Has an intuitive interface and offers ease of integration, streamlining setup and daily tasks
CONS
Users report difficulty scheduling an onboarding call
Keeping track of bulk packages might be challenging
Calendar syncing features may be missing in lower-level plans
Customization options might be limited
Side-By-Side Key Features Comparison
Practice Management
Carepatron: Carepatron provides a highly customizable, globally-accessible practice management suite tailored for small and mid-sized healthcare providers. The platform enables teams to assign, track, and refine clinical and administrative tasks through a centralized interface. Staff calendars, meetings, and tasks are synchronized, making real-time collaboration seamless and transparent across team members. Features include an integrated patient portal that allows appointment booking, document sharing, and access to treatment records, all in compliance with HIPAA regulations. Automated reminders for both appointments and billing help practices improve efficiency and cash flow, while 24/7 live support ensures that users can resolve issues promptly and keep operations running smoothly.
SimplePractice: SimplePractice offers a structured, all-in-one practice management system combining scheduling, documentation, and billing within a user-friendly environment. Its client portal allows patients to book appointments, complete intake forms, and message their provider securely. Automated scheduling tools include calendar sync, appointment reminders, and streamlined task tracking for both individual and group practices. The system is designed for scalability, allowing solo and growing practices to collaborate through team calendars, secure messaging, and role-based permissions. Audit trails, appointment history, and analytics provide visibility for administrators to ensure operational compliance and efficiency.
Winner: Carepatron wins for its deeply customizable workflows, global device accessibility, and seamless real-time collaboration features, which are ideal for practices with dynamic operational needs.
Telehealth
Carepatron: Carepatron supports secure, HIPAA-compliant telehealth sessions directly integrated into clinical workflows and scheduling. Practitioners can initiate high-definition video consultations from within the platform, with easy scheduling and encrypted data transfer to ensure client privacy. Telehealth features extend to instant messaging, group chats, and real-time notetaking. Practitioners can fill documentation templates during video sessions without switching interfaces. The system integrates with popular video platforms like Zoom and Google Meet for flexibility and includes automated reminders to patients, reducing administrative overhead and appointment no-shows.
SimplePractice: SimplePractice delivers built-in, HIPAA-compliant telehealth functionality featuring high-quality video, screen sharing, and a chat feature to facilitate communication. It supports both individual and group sessions, allowing practitioners to shift easily between solo and multi-client video calls. Clients can join sessions directly from their portal without downloads or extra logins, and automated text/email reminders make the experience smooth. The platform offers a waiting room feature for flexible workflow and integrates telehealth seamlessly with documentation and billing components for a unified experience.
Winner: SimplePractice wins for its advanced telehealth capabilities, including group sessions, secure in-session messaging, automated patient reminders, and a highly facilitated client experience.
Clinical Documentation
Carepatron: Carepatron streamlines clinical documentation with AI-powered note generation and transcription tools. Practitioners can quickly create, customize, and store SOAP, DAR, and intake notes, taking advantage of speech-to-text and template-driven input. AI features automate notetaking, speed up routine paperwork, and help practitioners focus on patient care rather than manual data entry. Notes and patient health information are stored with multi-layered encryption and are accessible from any device with the correct permissions, supporting collaboration while maintaining privacy. The system adapts to various practice specialties and allows teams to design their own documentation workflows.
SimplePractice: SimplePractice features comprehensive clinical documentation tools, with a rich library of editable templates for SOAP, DAP, BIRP, and therapy notes. Users benefit from digital dictation, direct text entry, and file upload support, which allows for flexible recordkeeping styles. Templates can auto-populate with relevant patient data, speeding up the documentation process. All documents can be signed, securely shared between providers, and stored in compliance with healthcare standards. Custom form builders and treatment plan modules add further flexibility for specialized practice needs.
Winner: Carepatron wins for its advanced AI-driven documentation, rapid speech-to-text transcription, and flexibility in template customization and workflow automation.
Billing And Payments
Carepatron: Carepatron provides integrated billing with automated invoice creation, expense tracking, and secure payment processing. Its system supports customizable billing schedules, real-time financial reporting, and multiple payment methods for client convenience. Automated payment reminders and online invoicing decrease the risk of missed payments and administrative backlogs. Carepatron also implements strong encryption for every transaction, ensuring patient and financial data protection while keeping billing workflows efficient for small and growing practices.
SimplePractice: SimplePractice features a responsive billing infrastructure supporting insurance claim submission, superbill generation, and secure credit card storage. Practitioners can apply payments to specific invoices, set recurring billing preferences, and view detailed income and billing reports. The platform streamlines insurance and private pay workflows, minimizes manual effort through automation, and reduces claim errors with eligibility verification features. Clients can pay via the portal, and practitioners have access to tools for cash-flow management.
Winner: SimplePractice wins due to its insurance claim support, superbill generation, and eligibility verification, making it superior for practices managing complex billing and reimbursement workflows.
Pricing Plans For Carepatron And SimplePractice
Carepatron offers four pricing plans: Free ($0), Essential ($19/user/month), Plus ($24/user/month), and Advanced ($29/user/month). There are no setup fees, and all plans can be canceled at any time with transparent pricing.
SimplePractice offers three monthly subscription plans to users: Starter ($49/month), Essential ($79/month), and Plus ($99/month). Users can choose from a 30-day or 7-day free trial; with no credit card required.
Disclaimer: The pricing is subject to change.
What Users Have To Say
Many users appreciate Carepatron’s modern, user-friendly interface and strong value, especially its generous free plan. Solo and small practices highlight easy onboarding, automation tools, and AI-assisted notetaking that reduce admin tasks. Responsive support and smooth telehealth experiences are commonly praised, though some note storage limits on free plans, occasional glitches, and a learning curve for advanced features.
SimplePractice is frequently praised for its reliable, efficient management of clinical and administrative workflows. Users find its interface intuitive, with strong scheduling, documentation, and insurance billing capabilities. The mobile app and telehealth features are well-regarded, particularly among mental health providers. Some drawbacks include higher pricing, email-based support leading to slower response times, and occasional glitches, but overall, it significantly eases practice management.
Operational Advantage: Choosing The Platform That Elevates Practice Management
It is clear that SimplePractice stands out for its intuitive interface, insurance billing support, and client-centric features like group telehealth and secure messaging. It’s ideal for solo practitioners and small teams seeking streamlined workflows and patient engagement tools.
Carepatron, however, leads with its AI-powered documentation, global accessibility, and customizable workflows that adapt to diverse clinical needs. Its automation and collaborative features make it a strong fit for multidisciplinary teams and growing practices.
Ultimately, the decision hinges on your operational priorities. Both platforms offer secure telehealth, documentation capabilities, billing integration, and compliance-ready infrastructure to support modern healthcare delivery.
