CharmHealth Vs Practice Fusion: Performance, Pricing, And Practice Fit

EHR

CharmHealth delivers a physician-focused, cloud-based EHR built for ambulatory care. It supports a wide range of specialties with tools such as customizable SOAP templates, clinical decision support, flow sheets to track patient progress, and referral management. The system is MU3-certified and ready for MIPS/MACRA, helping providers meet regulatory requirements while maintaining efficient documentation. Its intuitive interface, specialty adaptability, and built-in compliance features make it a practical choice for diverse clinical workflows.

Practice Fusion provides a flexible, web-based EHR designed for accessibility and ease of use. Clinicians can chart from any device and benefit from automatic software updates. Its reporting suite covers quality measures, clinical summaries, and prescription history, supporting programs like MIPS and Meaningful Use. The platform also includes patient and medication search tools, helping providers manage large volumes of data while staying compliant with incentive program requirements.

Billing And RCM

CharmHealth offers a comprehensive, cloud-based billing and revenue cycle management (RCM) system tailored for both independent practices and billing professionals. It includes detailed dashboards, real-time tracking claims, electronic remittance advice, and A/R management tools to reduce denials and boost collections. Features like credentialing, eligibility checks, denial management, and secure messaging streamline workflows, while drill-down analytics provide deep visibility into financial health. CharmHealth also supports multi-facility claims management and offers mobile apps for real-time access, making it a comprehensive and scalable solution.

Practice Fusion provides fully integrated medical billing services as part of its EHR platform, with a focus on relieving billing burdens for independent practices. Supported by a dedicated billing team with over 30 years of experience, it offers credentialing, claims scrubbing, same-day submissions, denial management, and financial reporting. The platform includes payer enrollment tools, a call center for patient billing inquiries, and transparent financial tracking. It aims to improve operational efficiency and help providers focus more on patient care by reducing the need for in-house billing staff.

Lab Integrations

CharmHealth supports effective lab integrations through pre-built interfaces with major providers like LabCorp and Quest. It also offers flexibility by enabling connections with other labs using HL7-based standards. The platform maintains an extensive Lab Integration Partner Network, allowing practices to connect with a wide range of regional and national diagnostic centers. Results flow directly into the patient chart, helping providers manage lab data without manual intervention.

Practice Fusion offers a fully integrated lab and imaging workflow within its EHR. Providers can order tests directly from the patient chart, save panels for reuse, and track results through interactive flowsheets. Results are received in a structured format, with abnormal values automatically flagged for quick review. The system also enables electronic sharing with patients and referrals, connecting with hundreds of lab and radiology centers across the U.S.

Patient Portal

CharmHealth offers a fully integrated, HIPAA-compliant patient portal designed to enhance communication and self-management. Patients can schedule appointments, fill pre-visit questionnaires, exchange secure messages, request refills, access lab results, and visit summaries. The portal also serves as a Personal Health Record (PHR), allowing users to track medications, vital signs, and immunizations, as well as health data for up to five family members. Integration with the EHR ensures real-time sharing of clinical documents, making the platform both comprehensive and user-centric.

Practice Fusion’s patient portal provides real-time access to personal health records, including diagnoses, medications, immunizations, and procedures. Patients can schedule appointments, request refills, send secure messages, and view cost-related data through intuitive graphs. The portal is optimized for mobile access and supports treatment adherence tools, education resources, and Meaningful Use compliance. It also allows patients to complete intake forms and find practices online, reducing administrative workload and improving care access.

E-Prescribing

CharmHealth offers a feature-rich e-prescribing module that connects with over 70,000 pharmacies across the U.S., enabling providers to submit prescriptions and approve refill requests directly from the EHR. The system includes an integrated drug database with interaction checks for drugs, allergies, and even food. Providers can e-prescribe controlled substances (EPCS) in all 50 states using a secure, DEA- and NIST-compliant workflow with two-factor authentication.

The platform also integrates with Appriss’ Prescription Drug Monitoring Program (PDMP), providing real-time NARX scores and prescription histories to identify high-risk patients. Patient-specific pharmacy preferences can be saved, and e-prescription messages are seamlessly tracked within the EHR for greater transparency.

Practice Fusion provides certified e-prescribing capabilities, including support for controlled substances (EPCS), allergy alerts, and drug interaction checks. Prescriptions can be sent instantly from the patient chart to any enabled pharmacy nationwide. The platform supports prior authorization, formulary checks, and medication reconciliation, helping streamline medication management.

Frequent prescriptions and patient-specific templates speed up common orders, while eCoupons aim to reduce out-of-pocket costs for patients. A two-click refill workflow and real-time tracking help providers verify fulfillment and avoid fraud, all from a user-friendly interface that is quick to activate and easy to use.