Charm EHR, a cloud-based solution, redefines healthcare management with a blend of electronic medical record, practice management, and medical billing functionalities. It caters to practices of all sizes and offers appointment scheduling, patient records, and MIPS/MACRA readiness in a user-friendly interface. Dive into the full profile for comprehensive insights.

CharmHealth EHR Software Specifications

Appointment Management/Scheduling

e-Prescription

Lab Integrations

Patient Portal

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What Is Charm EHR?

Overview

CharmHealth, also known as Charm EHR, is a cloud-based electronic medical record, practice management, and medical billing solution that helps healthcare organizations of all sizes. It is MU3-certified, HIPAA-compliant, and collaboration driven.

With CharmHealth, you can schedule appointments, share pre-appointment questionnaires, record patient visits with SOAP notes, maintain comprehensive patient records, and manage medical billing. It also offers features such as MIPS/MACRA readiness and ease of use.

The software comes with zero upfront cost and provides users with an intuitive user interface for easy navigation.

What Is Charm EHR Best Known For?

One of CharmHealth’s best use-case scenarios is leveraging technology in the new (post-COVID) normal. Over the last two years, the EHR has been used to successfully integrate with medical devices and provide remote patient care, allowing medical professionals to continue providing quality care even during times of crisis.

Additionally, the system can be used to streamline office management for diverse practices, such as naturopathic and functional health and wellness practices. It also provides an easy-to-use platform for general practice procedures and travel medicine, making it ideal for urgent care clinics.

Charm EHR Pricing

The vendor offers the following standard subscriptions plans:

  • Free plan – $0 (Limited to 50 encounters per month)
  • Encounter plan – $0.50/encounter/month
  • Provider plan – $350/provider/month
Exclusive Offer: Receive your personalized pricing quote today, tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

Charm EHR Integrations

Charm electronic health records software supports integration with a range of third-party platforms, including:

Furthermore, CharmHealth's integration with Fullscript allows users to automate their RCM insurance billing process, helping them scale their practice.

How Does Charm EHR Work?

CharmHealth EHR works on a cloud-based, subscription model which makes the application accessible on most devices equipped with a dedicated browser interface.

For users starting out with their software subscription, here’s a list of the typical steps they would need to follow to get the platform operational:

  • Log in to the software using your credentials
  • Click on the ‘Add/Modify Profile’ to customize your user profile and add facility details
  • Watch the overview video to get familiar with the platform
  • Design custom workflows that individually cater to your unique practice requirements
  • Document visits and care using customizable templates and forms
  • Integrate labs, imaging, and other medical test results directly into the EHR
  • E-prescribe medications and transmit prescriptions to pharmacies electronically
  • Review patient health summaries, visit histories, diagnoses and treatment plans
  • Bill insurance companies and patients directly from within the practice management tools
  • Access analytics and business reporting for tracking KPIs and improving operations
Secure your free Charm software demo now – Limited availability!

Who Is Charm EHR For?

The software helps healthcare organizations ranging from large multi-speciality groups to small independent medical offices run more smoothly. Generally, all medical professionals can reap significant work automation and streamlining benefits from deploying CharmHealth EHR in their practices – resulting in noticeably improved patient care/health outcomes and facility revenues.

The following is a list of practitioners who can typically benefit from the platform’s subscription:

  • Primary care physicians
  • Specialists
  • Urgent care centers
  • Ambulatory surgery centers
  • Physical therapists
  • Mental health professionals
  • Cardiologists

Is Charm EHR Right For You?

CharmHealth EHR may be the right choice for your practice if you’re keen on subscribing to a system that offers:

  • Quick, ease-of-use, deployments
  • Offers comprehensive EHR and stellar communication features
  • Stringent regulatory compliance (MU3 and MIPS/MACRA readiness)

According to a user’s feedback, ‘Charm Health EHR stands out for its user-friendly interface.’ Healthcare providers find it effortless to schedule appointments, share pre-appointment questionnaires, record patient visits with SOAP notes, and maintain comprehensive patient records. All these aspects contribute to a highly convenient user experience.

The software also provides users with access to the Charmhealth portal where they can securely view and manage their health data remotely. Additionally, Charm Connect – offered on upgraded subscription tiers – is a HIPAA-compliant, secure instant messaging platform that allows practice members and patients to communicate in real time.

The system’s design orientation, geared to facilitate quick and smooth intra-/inter-practice staff, supplier, and patient interactions, serves to inform the system’s practical competence on these fronts.

Ready to take a more in-depth look at CharmHealth EHR? Check out user reviews or call us at (661)-384-7070 to learn exactly how Charm EMR could work for your facility.

CharmHealth EHR Software Features

CharmEMR provides robust clinical decision support tools that enable providers to quickly access essential patient information and make informed decisions about their care. This feature helps reduce errors and improves patient outcomes.

how it worksSee How It Works

With CharmHealth EHR, providers can access files, patient medical histories, and important documents from anywhere, anytime. This allows them to provide better care to their ailing charges while on the go.

how it worksSee How It Works

The application’s integrated ‘Real-Time Prescription Benefits with Electronic Prescribing for Controlled Substances’ facility makes it easier for providers to prescribe medications accurately and efficiently.

how it worksSee How It Works

CharmHealth's healthcare messaging solution enables providers to communicate securely with patients via text or email, making it easier to stay connected and provide timely interventions.

how it worksSee How It Works

The platform also offers telehealth capabilities that allow providers to conduct virtual visits with their patients from anywhere in the world, eliminating the need for in-person visits and saving time and money for both parties involved.

how it worksSee How It Works

Pros and Cons of CharmHealth EHR Software

Pros

  • Offers an intuitive interface that makes it easy for healthcare providers to navigate and use
  • The platform allows providers to create and customize their own templates
  • The EHR enables providers to securely communicate with other members of the care team through the built-in messaging system
  • It offers comprehensive decision support tools to enhance patient outcomes
  • Customer support team is responsive

Cons

  • The system can come with a higher subscription cost than other EHRs on the market
  • Some documentation templates could be improved, according to a Charm EHR review
  • Potential learning curve for new users

CharmHealth EHR Software Pricing

Free

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What's Included

  • Limited to 50 encounters per month

  • Meaningful User Certified (2015)

  • MACRA/MIPS Ready

  • 50 encounters per month

  • 1 Provider

  • 5 Users

  • No Ads

  • Patient Records

  • mHealh Apps

  • Disaster Recovery

Encounter Plan

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What's Included

  • Free plan features, plus

  • Unlimited Number of Providers

  • Unlimited Number of Users

  • Chargeable APi Program

  • BAA

  • Multi Facility Support

  • Google Calendar Sync

  • Billing Packages

  • Task Management

  • Inventory Management

Provider Plan

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What's Included

  • Encounter plan features, plus

  • Electronic Prescription (eRx)

  • EPCS

  • PDMP

  • Feature 4

  • Feature 5

  • Text/Voice Messages

  • Incoming/Outgoing Fax (Limited to 1000/month)

  • Document Scanner

  • Smart Navigation

CharmHealth EHR Software Reviews

Overall Rating

4.3

184 Review(s)

Rating Distribution

5

star

(111)

4

star

(45)

3

star

(14)

2

star

(4)

1

star

(10)

August 2024

Charm is great!

Amelia

Hospital & Health Care

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

I like that it's free, offers good support, is relatively user-friendly and customizable.

Cons

I do not have any specific dislikes about CharmHealth.

August 2024

Impressive and sustainable

Sandra

Hospital & Health Care

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

Pros

Having access to analytics and metrics helps me stay aware of real-time data.

Cons

I find the print size too small in the categorized menus.

August 2024

Terrible customer service

Shaquita

Mental Health Care

Ease of use

5

Value for money

2

Customer Support

2

Functionality

2

Pros

My collaborating MD finds it easy to sign my charts and I also like the ability to manage multiple locations.

Cons

The customer service is frustrating! It takes forever to address tickets. Its taken over four months to set up eRx and EPCS for me. I tried another EHR and was up and running within a week. They seem quite indifferent to EHR issues.

May 2024

Do not sign up. Take money

Nikita

Alternative Medicine

Ease of use

3

Value for money

3

Customer Support

3

Functionality

4

Pros

I enjoy how flexible the customization options are to suit my preferences.

Cons

I do not trust them with my account's money.

May 2024

Great EMR for small clinics

Asma

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Pros

Setting up CharmHealth was simple and is also cost-effective. I can adjust settings and add features as needed without paying for unnecessary extras. The responsive customer service is an added benefit. The integrated calendar and payment features mean I do not have to deal with separate contracts or programs.

Cons

I wish the notes were more customizable and that labs auto-populated. Dot phrases would be great since they are quicker than setting up and navigating to the right template. I did love to design tables or flowsheets (like for comparing DXA results over the years) and pull them into the note.

May 2024

Sears Family Pediatrics

candace

Medical Practice

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I find the entire system easy to navigate.

Cons

I sometimes wish we could call our billers directly. Since they're outsourced to India, we often wait 24 to 48 hours for a response.

March 2024

Great EMR program

LeAnne

Hospital & Health Care

Ease of use

10

Value for money

6

Customer Support

8

Functionality

6

Pros

The sticky notes feature and patient engagement tools are incredibly helpful.

Cons

Sometimes despite the convenience of online appointment scheduling I find myself still having to make calls and reschedule due to conflicts.

March 2024

Very customizable

Oluwole

Hospital & Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The systems intuitiveness and customizable templates macros and user roles along with integrated messaging for staff and patients fax referral management and customizable revenue cycle management automation make it easy to use and adapt.

Cons

The onboarding process lacks detail but its intuitiveness somewhat makes up for it. However the time it takes to receive technical support varies ranging from immediate to up to a week.

March 2024

Poor Customer Support/No support Team

Latasha

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

2

Functionality

10

Pros

I find this EHR system to be great with good potential covering most of what I need for daily charting.

Cons

Setting up this system for daily workflows lacks support. Instead they provide videos and leave you to figure it out on your own. When I sought assistance for front-end setup the representative rushed me claimed to have emailed videos and abruptly ended the call while I still had questions. This raises concerns about troubleshooting support. Overall the customer service is extremely poor practically non-existent.

October 2023

Thank you!

Eveline

Mental Health Care

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The moment I enabled EPCS and could eprescribe controlled substances was fantastic. The support team is excellent, promptly addressing any issues.

Cons

I have only positive feedback to share about Charm. In fact, I have referred many of my colleagues to this platform.

Frequently Asked Questions

If you’re interested in seeking a suitable Charm Health pricing plan for your practice, please reach out to our dedicated helpline representatives at the number provided at the top of the page.