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CharmHealth EHR

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Claimed

158 Review(s)

Overview

Charm EHR, a cloud-based solution, redefines healthcare management with a blend of electronic medical record, practice management, and medical billing functionalities. It caters to practices of all sizes and offers appointment scheduling, patient records, and MIPS/MACRA readiness in a user-friendly interface. Dive into the full profile for comprehensive insights.

Overall Rating

Based on 158 users reviews

4.3

Rating Distribution

Positive

85%

Neutral

10%

Negative

5%

Starting Price
$0

/month

CharmHealth EHR Specifications

Appointment Management/Scheduling

e-Prescriptions

Lab Integration

Patient Portal

View All Specifications

What Is Charm EHR?

CharmHealth, also known as Charm EHR, is a cloud-based electronic medical record, practice management, and medical billing solution that helps healthcare organizations of all sizes. It is MU3-certified, HIPAA-compliant, and collaboration-driven.

With CharmHealth, you can schedule appointments, share pre-appointment questionnaires, record patient visits with SOAP notes, maintain comprehensive patient records, and manage medical billing. It also offers features such as MIPS/MACRA readiness and ease of use.

The software comes with zero upfront cost and provides users with an intuitive user interface for easy navigation.

What Is Charm EHR Best Known For?

CharmHealth stands out due to its leveraging technology in the post-COVID era. Over the last two years, the EHR has been used to successfully integrate with medical devices and provide remote patient care, allowing medical professionals to continue providing quality care even during times of crisis.

Additionally, the system can be used to streamline office management for diverse practices, such as naturopathic and functional health and wellness practices. It also provides an easy-to-use platform for general practice procedures and travel medicine, making it ideal for urgent care clinics.

Charm EHR Pricing

The vendor offers the following standard subscription plans:

  • Free – $0 (limited to 50 encounters per month)
  • Encounter – $0.50/encounter/month (monthly minimum of $25)
  • Provider – $350/provider/month
Exclusive Offer: Receive your personalized Charm EHR pricing quote today, tailored to your specific requirements.

Disclaimer: The pricing is subject to change.

Charm EHR Integrations

Charm electronic health records software supports integration with a range of third-party platforms, including:

Furthermore, CharmHealth's integration with Fullscript allows users to automate their RCM insurance billing process, helping them scale their practice.

How Does Charm EHR Work?

CharmHealth EHR works on a cloud-based, subscription model which makes the application accessible on most devices equipped with a dedicated browser interface.

For users starting out with their software subscription, here’s a list of the typical steps they would need to follow to get the platform operational:

  • Log in to the software using your credentials
  • Click on the ‘Add/Modify Profile’ to customize your user profile and add facility details
  • Watch the overview video to get familiar with the platform
  • Design custom workflows that individually cater to your unique practice requirements
  • Document visits and care using customizable templates and forms
  • Integrate labs, imaging, and other medical test results directly into the EHR
  • E-prescribe medications and transmit prescriptions to pharmacies electronically
  • Review patient health summaries, visit histories, diagnoses and treatment plans
  • Bill insurance companies and patients directly from within the practice management tools
  • Access analytics and business reporting for tracking KPIs and improving operations
Secure your free Charm software demo now – Limited availability!

Who Is Charm EHR For?

The software helps healthcare organizations ranging from large multi-speciality groups to small independent medical offices run more smoothly. Generally, all medical professionals can reap significant work automation and streamlining benefits from deploying CharmHealth EHR in their practices – resulting in noticeably improved patient care/health outcomes and facility revenues.

The following is a list of practitioners who can typically benefit from the platform’s subscription:

  • Primary care physicians
  • Specialists
  • Urgent care centers
  • Ambulatory surgery centers
  • Physical therapists
  • Mental health professionals
  • Cardiologists

Charm EHR Use Cases

Based on our analysis of user reviews and Charm EHR's features, we have highlighted some key use cases where Charm EHR is suitable for:  

1. Practices That Want To Reduce Phone Volume Through Patient Self-Service

Clinics seeking fewer calls benefit from Charm EHR’s appointment reminders, which help keep schedules full and patients informed. The platform’s website self-booking integration allows patients to book their own appointments, reducing the need for administrative outreach. Users report that these features together save staff time and streamline schedule management.

2. Specialty Clinics That Need Integrations For Labs And Supplements  

Businesses that rely on external lab workflows or product integrations can connect Charm EHR with their partners directly. This simplifies tasks like ordering and following up on lab results. Clinicians spend less time searching for information, allowing them to focus on patient care.

3. Teams That Want Heavy Template Customization And Specialty Charting  

Therapists, acupuncturists, and other specialists who need tailored documentation appreciate Charm EHR’s editable templates and configurable charting. These features let them shape forms to match their workflows and avoid being forced into generic formats. Clinicians can document care in a way that aligns precisely with their specialty needs.

User Sentiments 

Most Positive Sentiments

Least Positive Sentiments

All-Patient Data in One Accessible Layout

Response Time Issues

  • 60% were Positive
  • 20% were Negative
  • 30% were Neutral/Mixed
  • 25% were Positive
  • 55% were Negative
  • 30% were Neutral/Mixed

Users often say having patient data, scheduling, billing, etc., in a single system is very helpful. From one review: “The best use of Charm for us was having all our patient data in one location that was easily accessible, and well laid out.”

A frequent complaint is that support is slow or variable. As pointed out by a user, “Support sometimes takes up to a week to respond to an email.”

Customizability

Online Booking Usability Problems

  • 55% were Positive
  • 20% were Negative
  • 35% were Neutral/Mixed
  • 20% were Positive
  • 45% were Negative
  • 35% were Neutral/Mixed

Many reviews praise being able to customize templates, roles, macros, etc., for their practice type.

Users mention that the online booking process can be confusing or unreliable for patients. As one user put it: “I have had issues with patients not being able to book online due to the captcha system.”

Ease of Setup

Gaps in e-Prescribing and Lab Order Workflow

  • 55% were Positive
  • 15% were Negative
  • 30% were Neutral/Mixed
  • 25% were Positive
  • 55% were Negative
  • 35% were Neutral/Mixed

Users appreciate being able to implement the system quickly without needing external IT support. As one user put it: “As a small business owner and medical provider, I was able to set up and implement the use of Charm all by myself.”

Several reviews mention that some lab order workflows are awkward, or e-prescribing is throttled / slow / hard to configure.

Is Charm EHR Right For You?

CharmHealth EHR may be the right choice for your practice if you’re keen on subscribing to a system that offers:

  • Quick, ease-of-use, deployments
  • Offers comprehensive EHR and stellar communication features
  • Stringent regulatory compliance (MU3 and MIPS/MACRA readiness)

According to a user’s feedback, ‘Charm Health EHR stands out for its user-friendly interface.’ Healthcare providers find it effortless to schedule appointments, share pre-appointment questionnaires, record patient visits with SOAP notes, and maintain comprehensive patient records. All these aspects contribute to a highly convenient user experience.

The software also provides users with access to the Charmhealth portal where they can securely view and manage their health data remotely. Additionally, Charm Connect – offered on upgraded subscription tiers – is a HIPAA-compliant, secure instant messaging platform that allows practice members and patients to communicate in real time.

The system’s design orientation, geared to facilitate quick and smooth intra-/inter-practice staff, supplier, and patient interactions, serves to inform the system’s practical competence on these fronts.

Ready to take a more in-depth look at CharmHealth EHR? Check out user reviews or call us at (661)-384-7070 to learn exactly how Charm EMR could work for your facility.

CharmHealth EHR Features

CharmEMR provides robust clinical decision support tools that enable providers to quickly access essential patient information and make informed decisions about their care. This feature helps reduce errors and improves patient outcomes.

See How It Works

With CharmHealth EHR, providers can access files, patient medical histories, and important documents from anywhere, anytime. This allows them to provide better care to their ailing charges while on the go.

See How It Works

The application’s integrated ‘Real-Time Prescription Benefits with Electronic Prescribing for Controlled Substances’ facility makes it easier for providers to prescribe medications accurately and efficiently.

See How It Works

CharmHealth's healthcare messaging solution enables providers to communicate securely with patients via text or email, making it easier to stay connected and provide timely interventions.

See How It Works

The platform also offers telehealth capabilities that allow providers to conduct virtual visits with their patients from anywhere in the world, eliminating the need for in-person visits and saving time and money for both parties involved.

See How It Works

Pros And Cons of CharmHealth EHR

Pros

  • Offers an intuitive interface that makes it easy for healthcare providers to navigate and use

  • The platform allows providers to create and customize their own templates

  • The EHR enables providers to securely communicate with other members of the care team through the built-in messaging system

  • It offers comprehensive decision support tools to enhance patient outcomes

  • Customer support team is responsive

Cons

  • The system can come with a higher subscription cost than other EHRs on the market

  • Some documentation templates could be improved, according to a Charm EHR review

  • Potential learning curve for new users

CharmHealth EHR Pricing

Disclaimer: The pricing details were last updated on Sep 05, 2025 from the vendor's website. Please contact us for a tailored pricing list.

CharmHealth EHR Reviews

Total 158 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

27%

3

Stars

8%

2

Stars

3%

1

Stars

5%

Share your experience

S

Shaquita

Mental Health Care, 1-10 employees

Less than a year

1.0
August 2024

Poor service and support

Pros

My collaborating MD finds it easy to sign my charts and I also like the ability to manage multiple locations.

Cons

The customer service has been really frustrating! It takes forever to get tickets addressed. Like it is taken over four months to set up eRx and EPCS for me and when I tried another EHR, I was up and running within a week. They just seem kind of indifferent to EHR issues.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

2

Functionality

2

S

Sandra

Hospital & Health Care, 1-10 employees

Less than a year

4.0
August 2024

Great software, overall!!!

Pros

Having access to analytics and metrics helps me stay aware of real-time data.

Cons

I find the print size too small in the categorized menus.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Amelia

Hospital & Health Care, 1-10 employees

Free Trial

5.0
August 2024

CharmHealth truly stands out

Pros

I like that it's free, offers good support, is relatively user-friendly and customizable.

Cons

I do not have any specific dislikes about CharmHealth.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Frequently Asked Questions

If you’re interested in seeking a suitable Charm Health pricing plan for your practice, please reach out to our dedicated helpline representatives at the number provided at the top of the page.

Charm EHR is a fully HIPAA-compliant electronic medical records interface with powerful patient record security encryption.

Charm Personal Health Record (PHR) is a patient tracking portal feature offered by CharmHealth to make patient history-taking/documentation (both as a self-indulged and an assisted exercise) easier.

Charm Health supports the English language.

No, Charm EHR does not offer a free trial.

Charm EHR pricing plans are flexible and can be customized to suit your specific requirements. You can choose from the Free Plan, Encounter Plan ($0.50/encounter/month), or the Provider Plan ($350/provider/month). Contact us today to get a personalized Charm EHR cost quotation.

Charm EHR provides phone and email support options. It also offers onboarding and ongoing support through dedicated online training resources, customer success managers, and a help desk.

Yes, Charm is a cloud-based EHR.

Charm EHR helps health systems transition from a totally paper-based practice to a digital one. It helps users store and organize patient data more efficiently and utilizes features such as revenue cycle management to streamline billing workflows - all at a reasonable cost.