DrChrono Vs ChartLogic: Detailed Feature Comparison
DrChrono Vs ChartLogic: Detailed Feature Comparison
6 mins Read
Published at Sep 25, 2025
The EHR system you choose shapes how your entire practice runs – from the way you schedule appointments to how you document visits and handle billing. The right system can either make or break your practice operations.
DrChrono and ChartLogic are two established names in the healthcare sector. Each platform offers distinct workflows, tools, and integration capabilities for healthcare providers. This guide breaks down how DrChrono and ChartLogic perform across key features to help you decide which system best aligns with your practice’s needs.
Starting Price: Custom Pricing
Starting Price: $149/month*
Best For: Family Practice, Pain Management
Best for: Podiatry, Pain Management
Mobile App: iOS
Mobile App: Not Available
Rating:3.6
Rating: 3.9
Head-On Comparison
DrChrono EHR is a cloud-based, mobile-friendly EHR platform designed for multi-specialty practices of all sizes. It offers integrated tools for clinical documentation, practice management, billing and revenue cycle management, and telehealth. Key features include customizable templates, e-prescribing (including controlled substances), lab and imaging integrations, and real-time insurance checks. All features are accessible via iPad, iPhone, macOS, and web. Additionally, practices can leverage the platform’s growing API partner ecosystem.
ChartLogic is a cloud-based ambulatory EHR and practice management suite. The platform consolidates scheduling, revenue cycle management, e-prescribing, patient portals, and claims management into a single system. ChartLogic’s additional services include managed IT and MIPS consulting.
DrChrono Vs ChartLogic: At A Glance
Features
DrChrono
ChartLogic
Revenue Cycle Management
✓
✓
e-Prescribing
✓
✓
Patient Portal
✓
✓
Telehealth
✓
✓
Voice Recognition
✓
✓
Customized Templates
✓
✓
Appointment Scheduling
✓
✓
HIPAA Compliance
✓
✓
Lab Integrations
✓
✓
SOAP Notes
✓
✗
Pros And Cons
DrChrono
ChartLogic
PROS
Mobile-friendly patient scheduling
Supports communication log creation
Easy ICD-10 search and submission
Speech commands simplify note entry
Streamlines the billing claims process
Offers unlimited templates and reusable text snippets to streamline documentation
CONS
Accessing old notes is difficult
Lab specimen logs lack clarity
Lacks a dedicated mobile app
Closed charts can’t be edited
Side-By-Side Feature Comparison
Revenue Cycle Management
DrChrono delivers complete revenue cycle management (RCM) service, managed by billers, coders, and compliance officers who oversee the entire claims lifecycle. This includes operations that initiate during the check-in phase up until the payment has been received. Features like task manager, rejection analysis, and business intelligence tools support faster turnaround times and consistent workflows. Users also get visibility through real-time dashboards, along with a dedicated account manager who provides ongoing support and insights.
ChartLogic’s RCM service is backed by AHIMA-certified coders and detailed eligibility verification. The service supports accurate coding, faster reimbursements, and reduced claim denials. Features include end-to-end collections, denial follow-ups, credentialing, claim status tracking, and customized performance reports. Real-time access to financial data and experienced support teams helps lower A/R and administrative costs.
Winner: ChartLogic takes the lead with its broader end-to-end collections, credentialing support, and customizable reporting tools that extend beyond standard RCM workflows.
e-Prescribing
Fully compliant with DEA, NIST, and Surescripts standards, DrChrono's e-prescribing feature allows providers to securely send controlled substance prescriptions (Schedule II–V) from any device. It uses two-factor authentication for added security and helps reduce fraud by flagging potential doctor shopping and showing a complete history of patient prescriptions. Providers can also use GPS functionality to locate nearby pharmacies and send prescriptions ahead for quicker patient pickup.
e-prescribing by ChartLogic helps eliminate the risks associated with handwritten prescriptions. These include hiccups such as misinterpretation and dosage errors. Digitizing the medication ordering process, ChartLogic improves treatment accuracy, enhances patient safety, and streamlines communication between providers and pharmacies.
Winner: DrChrono edges ahead with its controlled substance support, fraud prevention features, and GPS-enabled pharmacy integration for e-prescriptions.
Patient Portal
The ‘OnPatient’ portal by DrChrono gives patients a secure and convenient way to manage their health records. The portal allows patients to schedule appointments, complete forms, message their providers, and access their medical history, insurance details, and billing statements. The mobile app simplifies check-ins, offers access to educational content, and even lets users link and manage a child’s health records alongside their own. The portal is HIPAA compliant and ensures patient confidentiality.
ChartLogic’s ‘Connect Patient’ portal offers secure access to health information, meeting both ‘Meaningful Use’ and MIPS compliance requirements to enhance patient engagement. The portal allows for online interactions wherein patients connect with providers through appointment requests, digital intake forms, or automated reminders. It can also be accessed from any device without requiring downloads. The platform supports secure HIPAA-compliant messaging, and expedites online billing and prescription refill requests.
Winner: It's a tie since both platforms offer HIPAA-compliant patient portals with mobile access, messaging, scheduling, and billing features.
Telehealth
By scheduling and conducting HIPAA-compliant video visits, DrChrono allows providers to manage visits without needing extra software. Furthermore, patients can join appointments via desktop, iPhone, or iPad and complete consent forms in real time. Additionally, the onboarding process is simple wherein patients receive a direct link to join their visit, streamlining access to care.
ChartLogic’s telehealth solution enables secure, HIPAA-compliant video consultations that connect providers with patients remotely. The platform helps reduce in-person visits by allowing providers to deliver care while maintaining proper isolation and minimizing exposure risks, particularly for patients with communicable diseases.
Winner: DrChrono takes the lead with its fully integrated telehealth system, device flexibility, real-time consent forms, and seamless patient onboarding.
Voice Recognition
By offering an integrated speech-to-text functionality powered by 'M*Modal Fluency Direct', DrChrono allows providers to dictate clinical notes with high accuracy. The system adapts to individual speaking patterns over time and supports voice commands for formatting text and navigating charts. This helps reduce documentation time and improve overall workflow efficiency.
ChartLogic’s voice dictation feature allows providers to use voice commands, not just for note-taking, but also to navigate through charts, insert sub-templates, and streamline documentation. This hands-free approach boosts speed and efficiency during increased patient volumes.
Winner: It's a tie since both platforms offer voice recognition tools with support for chart navigation and hands-free documentation.
Pricing Comparison For DrChrono And ChartLogic
DrChrono offers four pricing tiers designed to suit varying practice needs. The plans include ‘Prometheus’, ‘Hippocrates’, ‘Apollo’, and ‘Apollo Plus’. All plans offer customized pricing, based on the needs of individual practices.
ChartLogic starts at $149/month. The platform provides access to essential EHR features suited for smaller practices or providers new to digital health tools.
Disclaimer: The pricing has been taken from a third-party source and is subject to change.
What Users Have To Say
Many users highlight DrChrono's efficiency in terms of e-faxes, the ease of processing e-refills, and customizable appointment profiles. However, some users noted that electronic lab results and uploaded lab files are stored separately, which can create workflow disruptions. However, this doesn’t overshadow the system’s strengths. In fact, DrChrono’s SOAP notes receive high praise. Users have appraised the flexibility to add images and drop-down menus for frequently used clinical terms, making documentation both faster and more tailored to their specialty needs.
Users highlight ChartLogic’s structured approach to documentation, especially its use of SOAP-note style encounters that align with standard medical record formats. Features like scanning documents directly into patient charts and queuing them for physician review are also well-received. The ability to create templates in the platform adds further flexibility. That said, some users report that entering allergy and medication information can be cumbersome, potentially slowing down the intake process. Despite this, ChartLogic continues to stand out with how easily templates can be tailored to fit individual workflows.
Final Verdict: Which EHR Is the Better Fit?
DrChrono offers tools that help practices reduce appointment no-shows, accelerate prescription handling, and streamline patient communication. It stands out for its integrated telehealth and advanced e-prescribing capabilities. On the other hand, ChartLogic remains a strong choice for smaller or specialty-focused practices, offering dependable RCM support.
Both DrChrono and ChartLogic offer the full range of core features. However, DrChrono delivers more advanced and comprehensive versions of these tools, excelling in 2 of the 5 key areas discussed (with 1 area in ChartLogic’s favor and 2 tied). This makes DrChrono appealing for practices that value comprehensive mobile accessibility, advanced e-prescribing capabilities, and fully integrated telehealth.
