MEDITECH Vs NextGen: An In-Depth Comparison For Healthcare Providers

Interoperability

MEDITECH's interoperability solutions are designed to facilitate seamless data exchange across various healthcare networks, enhancing clinical decision-making and patient care. The company's intelligent interoperability platform 'Traverse Exchange' enables real-time sharing of discrete patient information using FHIR-based requests, moving beyond traditional static document exchanges.

This approach allows clinicians to efficiently access, view, and incorporate external data within their workflows, improving data usability and flexibility. Additionally, MEDITECH's bidirectional exchange between 'CommonWell' and 'Carequality' ensures broad connectivity, allowing member records to be shared with major EHR vendors, including those serving large academic medical centers.

NextGen offers comprehensive interoperability solutions aimed at streamlining patient information exchange across systems, locations, and communities. Their platform supports integration with national interoperability networks, such as 'Carequality', facilitating real-time access to millions of patient records across billions of encounters.

NextGen's vendor-agnostic ‘Mirth Connect’ integration engine ensures seamless data exchange across diverse technology systems, improving compatibility and scalability. The platform also provides access to a national caregiver directory, connecting healthcare providers through an open, vendor-neutral platform.

Patient Engagement And Experience

MEDITECH's patient engagement solutions, including 'MyHealthHub' and 'Expanse Patient Connect,' enhance the patient experience by improving access to health information and streamlining provider communication. 'MyHealthHub' allows patients to manage their health records, schedule virtual care appointments, and integrate data from fitness trackers and remote monitoring devices, promoting active participation in their healthcare journey. 'Expanse Patient Connect' enables real-time, two-way messaging between patients and providers, streamlining communication and improving satisfaction.

NextGen's patient experience platform offers an extensive suite of tools aimed at enhancing patient engagement and streamlining practice operations. Features include patient self-scheduling, mobile intake forms, a user-friendly patient portal, and secure text messaging, all designed to improve access to care and reduce administrative burdens. The platform also supports virtual visits and integrates seamlessly with practice management systems, allowing patients to manage appointments and communicate with providers efficiently.

Population Health

MEDITECH's Expanse population health management solutions provide healthcare organizations with comprehensive tools to gain clear insights into their patient populations. The 'Expanse Care Compass' enables care teams to proactively identify and address care gaps by leveraging actionable patient registries. By integrating population health insights into daily workflows, providers can use upcoming appointments as opportunities to deliver timely interventions. The platform also allows teams to assess entire patient groups, determine accountability, and coordinate care efficiently—all from a single screen.

NextGen's population health management platform offers aggregated, multi-source data to empower providers in delivering patient-focused care. The system facilitates risk stratification, identifies care gaps, and supports targeted patient outreach, all integrated seamlessly into existing clinical workflows. By providing insights alongside patient charts within the EHR, NextGen ensures that care teams can efficiently manage referral patterns and understand patient populations at both individual and group levels.

Revenue Cycle Management

MEDITECH's revenue cycle management (RCM) solution is designed to integrate fluidly across acute, ambulatory, and long-term care settings, providing a comprehensive view of each patient's financial journey. This integration ensures that all aspects of patient care are connected, enhancing operational efficiency.

The system offers intuitive tools and automated workflows to streamline staff tasks, such as prior authorizations, reducing administrative burdens and minimizing claim denials. Patients benefit from transparent billing statements that combine charges from multiple care settings and user-friendly online payment options, contributing to a positive consumer experience.

NextGen provides tailored RCM services for both small practices and mid to enterprise-level organizations. For small practices, 'NextGen Office RCM Services' aim to enhance financial performance by offering transparent billing processes, correcting operational inefficiencies, and improving denial management.

For mid to enterprise-level practices, 'NextGen's RCM Services' are designed to reduce the resources needed for practice operations while increasing collections. By leveraging cutting-edge technology, these services help streamline billing processes, automate tasks, and provide analytics to monitor financial performance, ultimately supporting better monetary outcomes.

AI Capabilities

MEDITECH's Expanse integrates artificial intelligence (AI) to augment clinical workflows and reduce documentation burdens. Through a collaboration with Google Health and Apple, the platform offers AI-powered search and summarization capabilities, enabling clinicians to efficiently access both structured and unstructured data across the EHR. Features like ‘Ambient Listening’ automatically generate clinical visit notes by capturing patient-provider conversations, which clinicians can review and edit within the Expanse chart. Additionally, AI-generated hospital course summaries help to document key patient information to improve patient safety.

NextGen utilizes artificial intelligence to transform healthcare delivery, focusing on enhancing provider efficiency and patient outcomes. Their AI-driven solutions include ‘NextGen® Ambient Assist’, which utilizes ambient listening technology to convert natural patient-provider conversations into structured SOAP notes, thereby saving providers up to two hours per day. This tool also offers suggestions for ICD-10 coding, medications, lab orders, and configurable charge capture workflows, all accessible with a simple finger tap, aiming to reduce physician burnout and improve the overall patient experience.