ModMed Vs Epic: Which EMR Is Best For Your Practice?
ModMed Vs Epic: Which EMR Is Best For Your Practice?
Published at Jul 08, 2025· 5 mins Read
Written by
Aahil Hussain Alvi
Sr. Technical Content Writer
Monthly Price: Custom Pricing
Starting Monthly Price: Custom Pricing Plans
Best for: Physicians, Gastroenterology, Dermatology
Best for: Acute Care, Ambulatory, Oncology
Mobile App: iOS, Android
Mobile App: iOS, Android
Rating:4.1
Rating: 4.4
Choosing the right healthcare software is no longer just an operational decision. It directly impacts patient care, clinical efficiency, and long-term success. A poorly matched system can slow down workflows, frustrate staff, and lead to costly mistakes, especially in busy medical environments where every second counts.
With so much riding on this decision, it’s no surprise that healthcare providers often find themselves comparing top-rated solutions, such as ModMed vs Epic. Both are trusted names in the electronic medical record (EMR) space, but they cater to different types of medical practices. Whether you run a small specialty clinic or an extensive hospital system, understanding what sets these platforms apart is crucial to making an informed choice.
This blog will explore the key differences between ModMed and Epic, comparing their features, pricing structures, and user reviews to help you decide which EMR system is the right fit for your practice.
Head-On Comparison
ModMed EMR is a specialty-specific, cloud-based healthcare system primarily designed for dermatology, ophthalmology, orthopedics, and similar fields. It has been named the leader in physician practice electronic health record (EHR) for 11 specialties in 2025 by the Black Book Awards. The software assists providers with automatic E&M coding suggestions and modifiers while also allowing easy data transfer from previous notes. The system runs on tablets and supports mobility for exam-room documentation.
Epic EMR is a cloud-based healthcare system that leads the US acute care EHR market with a 42.3% share as of 2024. It's a popular choice among large hospitals and healthcare networks. The platform has consistently earned praise from KLAS Research for its strengths in areas such as clinical communication, workflow coordination, patient engagement tools, and overall practice management.
ModMed Vs Epic: At A Glance
Feature
ModMed
Epic
Medical Billing
✓
✓
Patient Portal
✓
✓
Reporting
✓
✓
Telehealth
✓
✓
Scheduling
✓
✓
Document Management
✓
✓
Compliance
✓
✓
Integration
✓
✓
Mobile Access
✓
✓
Support Options
✓
✓
Comparing Strengths And Weaknesses
PROS
Helps with ICD-10 coding
Ease of scheduling patients
Well-organized data
Faxing notes is easy
Autofill simplifies tasks
Regularly updates charts
Customizable DAR report
Easy patient messaging
Integrates with multiple practices
Respects patient privacy
CONS
Reporting is limited
Missing billing features
Needs better customization
Limited smart phrases in notes
Too many mouse clicks
Hard to fetch patient information
Side-By-Side Feature Comparison
Artificial Intelligence (AI)
ModMed: Its AI stands out for providing structured, specialty-specific data and intuitive tools, such as ModMed Scribe and gScribe. These AI solutions not only transcribe clinical conversations but also recommend content to support prescriptions, handouts, and coding accuracy. Additional AI tools automate message routing, fax sorting, and flagging of claim denials.
Epic: Delivers a robust, organization-wide AI suite for patients, clinicians, and operations. It supports everything from ambient charting and appointment scheduling via text to AI-drafted discharge summaries and coding assistance. The system excels in summarizing patient histories, automating follow-ups, and facilitating large-scale, data-driven decision-making.
Winner: Epic wins for its comprehensive AI ecosystem that supports every stakeholder across the healthcare system, not just clinicians.
Reporting And Analytics
ModMed: Offers a robust analytics suite with administrative, clinical, and financial dashboards tailored for specialty practices. It features Data Explorer for self-service deep dives, peer benchmarking, CPT and ICD-10 code distribution, and revenue cycle insights. Users can filter reports across dimensions such as provider, medication, or tax ID, empowering practices to track outcomes, follow-up patterns, and reimbursement trends.
Epic: Its strength lies in SlicerDicer, a self-service tool that enables clinicians to analyze patient populations without coding knowledge. Its AI-powered SideKick lets users build reports using simple, plain-language queries—ideal for quick data access across departments.
Winner: ModMed wins for its multi-layered analytics approach, providing deeper clinical, financial, and operational insights tailored to specialty practices.
Patient Portal
ModMed: The platform's Patient Portal and APPatient app enable patients to access their records, request refills, message providers, and initiate telehealth visits. It integrates features such as self-scheduling, ModMed Pay for online payments, and a waiting room kiosk that enables intake without the need for paper forms. These tools cater well to specialty clinics seeking streamlined, mobile-friendly engagement.
Epic: The software's MyChart offers a centralized experience across multiple organizations. Patients can view test results, get real-time price estimates, manage care for family members, and securely share records with providers. Its unmatched network connectivity gives users complete control over their health information in one place.
Winner: Epic wins for providing a patient portal for healthcare clinics with cross-institutional access, robust family management tools, and seamless information sharing across multiple practices.
Medical Billing
ModMed: Provides an integrated billing system to healthcare providers with tools for claim scrubbing, denial analysis, and real-time communication with billing staff. Users can automate claim submissions, receive timely filing reminders, and access detailed financial dashboards. Advanced reporting tools flag rejections and delays early, while ModMed BOOST provides full-service RCM support.
Epic: Delivers a patient-centered billing experience with digital wallets, cost estimates, personalized payment plans, and omnichannel communication. It automates insurance verification, payment collection, and registration workflows. The platform supports pre-service payments and consolidates balances across services for clear, unified statements.
Winner: Epic wins for its end-to-end billing automation and unmatched focus on patient financial transparency and convenience.
Telehealth
ModMed: Integrated directly with EMA and the APPatient app, ModMed’s telehealth offers high-resolution video visits, prescription renewals, and real-time patient collaboration. It supports pre-, during-, and post-visit engagement. It is beneficial for chronic care patients, rural populations, and prescription management, all of which can be accessed from mobile devices without requiring WiFi.
Epic: Its telehealth tools offer on-demand, scheduled, and message-based e-visits via “Telehealth Anywhere,” connecting patients with their providers or partner organizations. Users can include family or translators during virtual visits, creating a more inclusive and connected remote care experience.
Winner: ModMed wins for its specialty-focused telehealth features and seamless mobile integration through APPatient, enhancing both provider flexibility and patient convenience.
Pricing Plans For ModMed And Epic
Both ModMed and Epic follow a custom-quote model based on factors like practice size, specialty, deployment preferences, and feature requirements. ModMed typically caters to small to mid-sized specialty practices, while Epic is often adopted by large hospitals and healthcare systems, which may influence overall cost structures. Ultimately, the right pricing fit depends on your organization’s specific operational scope, technology needs, and long-term goals.
What Users Have To Say?
ModMed users generally praise the platform’s billing efficiency and reporting tools, especially specialty practices. Many appreciate how the system assists with E&M coding and provides CPT suggestions, which can ease documentation for new providers. The iPad version receives positive feedback for its speed and mobile convenience. However, some users find the note templates rigid, and the layout of patient overviews unintuitive. Updates are frequent, helpful at times, but occasionally disruptive.
Epic, on the other hand, receives recognition for its robust infrastructure and scalability, especially in larger healthcare systems. Users value its comprehensive functionality, but some criticize its over-customization, workflow redundancies, and excessive alerts.
Both ModMed and Epic have earned user trust for different reasons. While each has its share of usability concerns, overall satisfaction largely depends on the size, structure, and specific needs of the practice.
Our Verdict: Which EMR Aligns Best With Your Practice Goals?
ModMed and Epic both offer robust EMR solutions, but they cater to different types of healthcare environments. ModMed may be better suited for specialty-driven practices seeking streamlined documentation and mobile-friendly tools, while Epic excels in large healthcare systems that require enterprise-level customization and integration.
The right choice ultimately depends on your practice’s size, specialty focus, and operational goals. By aligning software features with day-to-day needs, practices can choose a solution that enhances efficiency and supports long-term growth.
