Getting the right support at the right time is essential—especially when it comes to payroll, human resources (HR), and employee management. Keeping this in mind, Paylocity offers a variety of ways to get in touch depending on your role, whether you're a current client, an employee, or someone interested in their services. 

Here's your all-in-one guide on how to contact Paylocity HR & Payroll for support or inquiries. 

Contacting Paylocity Client Support

If you are an HR administrator, manager, or company representative, Paylocity offers dedicated support channels to help you manage your system, troubleshoot issues, or get answers quickly. These include: 

  • Phone Support: 888-873-8205 
  • Email: service@paylocity.com 
  • Hours Of Operation: Monday through Friday, from 6:00 a.m. to 7:30 p.m. Central Time 

Talk To Sales

Thinking about using Paylocity for your business? Its sales team is ready to walk you through its platform and help you find the right solution for your organization. Here’s what you can do: 

  • Fill out the form at ‘Request a Demo’ 
  • Call at 833-508-0746 to speak directly with a sales representative 

Paylocity Corporate Headquarters

Need to reach out to Paylocity’s main office or send physical correspondence? Here’s how you can connect with their corporate headquarters. 

  • Address: 1400 American Lane, Schaumburg, IL 60173 
  • Main Phone Line: 800-520-2687 

If you’re seeking a quick response, you can give Paylocity’s ‘AI Assistant’ a try. Available on both the desktop platform and mobile app, it provides quick responses to common questions without the need to contact a representative.