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talkEHR Vs Epic: Detailed EHR Comparison for Your Practice

talkEHR Vs Epic: Detailed EHR Comparison for Your Practice

Published at Jul 03, 2025· 5 mins Read

Written by

Aahil Hussain Alvi

Sr. Technical Content Writer

Switching to a new EHR system is a big step for any healthcare practice. The right choice can streamline patient care, enhance daily operations, and ultimately reduce costs in the long run. That’s why understanding your options before making the switch is so important for providers.

talkEHR and Epic are among the many EHR solutions available today for clinics and hospitals of various sizes. Both promise user-friendly features and reliable support, but they cater to different needs and budgets. Knowing how they differ helps ensure a smooth transition for your staff and patients.

This blog will break down the main features, pros, and drawbacks of talkEHR and Epic. By the end of this guide, you’ll have a clearer picture of which system aligns better with your practice’s goals and workflow.

Head-On Comparison

talkEHR is a cloud-based EHR solution that caters to over 70 specialties, offering customizable scheduling, reporting, and telehealth tools, supporting medical practitioners to enhance patient care. The software stands out for its built-in voice recognition, letting providers chart hands-free.

Meanwhile, Epic EMR is a cloud-based healthcare software that holds a massive 42.3% market share in the US acute care EHR market as of 2024. Large hospitals and healthcare systems widely adopt the platform. KLAS Research has consistently recognized it for several categories, including clinical communications, workflow management, practice management, patient portal, and more.

talkEHR Vs Epic: At A Glance

Feature	talkEHR	Epic
Scheduling	✓	✓
Patient Portal	✓	✓
Telehealth	✓	✓
Medical Billing	✓	✓
Document Management	✘	✓
Reporting	✓	✓
Integration	✓	✓
Compliance	✓	✓
Mobile Access	✓	✓
Support Options	✓	✓

Comparing Strengths And Weaknesses

talkEHR

Epic

Pros

Outstanding dictation options

Multiple patient data access

Secure patient messaging

Ease of access to pharmacy

Centralized patient information

Cons

Billing module generates inconsistent claim processing outcome

Claims scrubber applies incorrect modifier codes

Pros

Customizable reports

Easy to navigate patient charts

Integrates with multiple practices

Reduces hospital resources overuse

Ease of scheduling patients

Cons

Hard to access patient information

Limited SOAP notes smart phrases

Side-By-Side Feature Comparison

1. Telehealth

talkEHR: Enables seamless virtual visits through HIPAA-compliant telehealth system for medical practitioners, letting them book, reschedule, and chart during calls. Patients benefit from single-click access without extra apps and a virtual waiting room. Practices can also turn follow-up calls into billable visits and extend office hours virtually.

Epic: Offers flexible virtual care through on-demand or scheduled video and message-based e-visits. With Telehealth Anywhere, providers can connect patients to national networks or local partners using Epic. It supports multi-party calls, allowing family members or interpreters to join easily.

Winner: Epic stands out for its broader telehealth network and collaboration tools, providing large organizations with greater reach and flexibility.

2. Scheduling

talkEHR: Offers a straightforward scheduler where staff can easily create, confirm, and track appointments. The system provides an at-a-glance view of daily slots and sends automated reminders to reduce missed visits. This simplicity suits small to mid-sized practices wanting basic yet effective scheduling.

Epic: Provides advanced scheduling tools, including patient self-scheduling for various services, centralized staff scheduling, and specialty-specific options like imaging or therapy. Built-in decision support ensures appointments align with patient needs and provider availability, even for complex sequences.

Winner: Epic leads in scheduling due to its robust and flexible features, which support self-service, specialty workflows, and intelligent appointment matching.

3. Billing

talkEHR: Provides comprehensive medical billing support to help practices secure payments more efficiently. It includes unlimited claim submissions, dedicated follow-ups on outstanding balances, denial management, credentialing, and payer negotiations. An experienced back-office team manages payment posting, adjustments, and prior authorizations, easing staff workload.

Epic: Delivers a robust revenue cycle system to practices with automated coverage checks, pre-service estimates, digital wallet payments (including credit cards, e-checks, and Apple or Google Pay), and self-service options for patients. It combines personalized payment plans, real-time eligibility verification, and omnichannel communication to enhance transparency and collections while freeing up staff for more complex tasks.

Winner: Epic wins for its patient-centered, automated billing process that enhances convenience, trust, and timely payments.

4. Voice Assistant

talkEHR: Includes a ‘Built-in Medical Voice’ recognition engine that lets providers chart naturally and quickly, reducing manual typing. It focuses mainly on helping clinicians document patient encounters hands-free, allowing them to speak notes directly into the system.

Epic: Offers “Hey Epic!”, an advanced voice assistant that goes beyond simple charting. Clinicians can ask for patient details, queue prescriptions, set reminders, and call colleagues hands-free. Integrated within the Haiku mobile app, it helps providers stay informed and multitask efficiently during or between visits.

Winner: Epic takes the lead for its multifunctional voice assistant, which supports more than just documentation, improving access to patient data and task management.

5. Reporting

talkEHR: Provides real-time reporting tools that help practices monitor business health through easy-to-use, customizable reports. The plug and play dashboard help users generate year-to-year comparisons and identify revenue gaps to boost profitability. Reports can be tailored to match specific practice needs, offering visual insights into financial performance and operational trends.

Epic: Delivers powerful self-service reporting through tools like SlicerDicer (automated report generation) and SideKick (an embedded AI assistant). Clinicians and staff can explore data or generate detailed reports simply by asking questions in plain language without needing IT help. It supports faster, data-driven decision-making across the organization.

Winner: Epic outshines talkEHR with its intuitive, AI-driven self-service reporting, making complex data accessible to all users.

Pricing Plans For talkEHR And Epic

talkEHR has a setup fee of $995 and offers the following three pricing plans:

talkPro – Starting at $249/provider/month
talkCSP – Starting at $299/provider/month
talkUltimate – Based on the billing collection with a $995 minimum

Disclaimer: Pricing is subject to change.

In contrast, Epic offers custom pricing plans to its users based on their practice size, needs, and preferences.

While talkEHR provides clear, tiered plans with upfront costs and predictable monthly fees, Epic follows a more flexible pricing approach. Smaller clinics may appreciate talkEHR’s transparent rates, while larger hospitals often negotiate custom Epic contracts. Ultimately, the right pricing plan depends on a practice’s size, budget, and required features.

What Users Have To Say?

talkEHR users often praise its simple setup and built-in voice recognition, which helps them chart quickly during patient visits. Many small practices value its affordability and find telehealth and billing tools helpful for daily operations. However, some reviews mention occasional billing automation errors.

In comparison, Epic receives high marks for its robust features and strong data-sharing capabilities among large networks. Users like its powerful customization options and reliable performance across multiple departments. On the downside, some users find it challenging to locate specific patient information within the system.

Overall, user feedback indicates that both talkEHR and Epic effectively cater to different practice environments. talkEHR is often favored by smaller clinics seeking budget-friendly tools with practical features, while Epic supports larger networks that need advanced customization and broad data access. Ultimately, the better choice depends on a practice’s size, technical needs, and comfort level with system complexity.

Our Verdict: Which EMR System Is The Right Fit For You?

talkEHR and Epic each deliver valuable tools for managing patient care and daily operations. talkEHR appeals to small and mid-sized practices seeking straightforward features and cost-effective plans, while Epic remains a trusted choice for large hospitals requiring comprehensive modules and advanced integrations.

Before making a decision, it’s wise to evaluate your practice size, budget, and team's readiness for implementation. Matching the software to your daily workflow ensures you get the most out of your investment and avoid unexpected setbacks.