Overburdened human resource (HR) personnel can easily miss out on fundamental tasks such as sending timely salaries and keeping count of employee leaves. If such issues persist, these issues could lead to a demotivated workforce, which is a sure way to stagnate growth.

HR software platforms feature a multitude of tools aimed at solving these problems. They simplify individual HR tasks and processes, such as payroll, benefits, employee onboarding, attendance, etc.

Two renowned software in this domain are TriNet Zenefits (previously known as Zenefits) and ADP. Both offer similar features but also have distinct offerings that make them stand out in certain aspects.

In this post we will go over each software, compare their features, and highlight differentiating factors that make them unique. So, keep reading and make the right decision with the right information.

Zenefits Vs ADP: At A Glance

Feature

Zenefits

ADP

Time And Attendance

  • Automated time and attendance tracking with visual schedulers for both employees and employer
  • Automated time tracking to monitor worked hours, time offs, attendance, etc.

Payroll

  • Comprehensive payroll tools to cater to a company’s hourly, permanent, or contract-based employees
  • Local and global payroll capabilities with fast and automated tools

Benefits

  • Access to exceptional benefits from the leading insurance providers
  • Holistic benefit administration with access to retirement solutions

Tax And Compliance

  • Tax compliance manager services for assistance in fillings, setups, and recoveries
  • Live HR support along with a separate 24/7 service for payroll and taxes

Talent Management

  • Seasoned HR consultants to assist with strategizing, leading teams, and creating healthy cultures
  • Onboarding, learning, and development solutions for small and large businesses

What Is Zenefits?

Zenefits, now known as TriNet HR Platform, is a renowned provider of HR software services. It helps small and large businesses streamline their onboarding, employee tracking, payroll, and other crucial aspects of employee well-being. The platform saves companies time so that they can focus more on growth rather than executing repetitive tasks.

Unique Features Of Zenefits

  • Risk Mitigation: Risk mitigation ensures that your company fulfills all the compliance requirements pertaining to employee rights and benefits
  • Management Platform: Allows HR professionals to manage an employee’s whole journey, from application tracking to payroll
  • Business Case Creation: Presents an in-depth analysis of how others managed to overcome problems your company is facing
  • HR Community: ‘The Wing’ is a customer-based community where HR experts, executives, leaders, and TriNet admins can collaborate to share ideas and solutions

Who Are The Main Users Of Zenefits?

Zenefits is geared toward businesses of all sizes and caters to several industries and sectors, including:

  • Education
  • E-commerce
  • Finance
  • Manufacturing
  • Marketing
  • Non-profits

Pros And Cons Of Zenefits

Pros

  • Employees can access information without needing to send requests to HR, which saves time
  • Onboarding and offboarding is extremely easy due to the relevant tools and systems in place
  • The mobile app is intuitive, allowing users to access the platform anywhere, anytime

Cons

  • Lacks a dedicated support representative, which takes a lot of time, as the new representative has to go over the case details again
  • Implementing the software is time-consuming and needs to be reduced for a quicker setup

What Is ADP?

ADP is a smart, digital software that simplifies the intricate and time-consuming processes of HR. It brings to the table a unique suite of solutions related to payroll, time tracking, benefits, attendance, and taxes. Organizations also get the latest compliance information regarding remote work, taxes, and more.

Unique Features Of ADP

  • ADP Assist: ADP Assist is an artificial intelligence (AI) powered tool that helps in making the right decisions by surfacing relevant information at the right time
  • App Marketplace: An online marketplace where customers, partners, and developers can find appropriate HR applications
  • Employee Data Pool: A validated, benchmarking data pool to help businesses make the right decisions when onboarding a resource
  • Digital Paycards: Wisely is a digital paycard offered by ADP. It supports multiple payment options, allowing users to be more flexible with their spending while adhering to compliance requirements

Who Are The Main Users Of ADP?

ADP’s clients range from small businesses to enterprise-level organizations and fall into the following industries and sectors:

  • Restaurant
  • Manufacturing
  • Construction
  • Retail
  • Healthcare
  • Education

Pros And Cons Of ADP

Pros

  • Their customer service is fast and effective, resulting in an excellent customer experience
  • Running the payroll feature is very simple, making the process almost a breeze
  • Employees can easily access their payroll information, such as earnings, deductions, taxes, and W2 forms

Cons

  • Their helpline is not toll-free and may incur standard charges
  • Logging into the system for the first time takes time

Zenefits Vs ADP – Key Feature Comparison

Time And Attendance

Zenefits offers time-monitoring tools, providing detailed insights, such as approved time offs and worked hours. All this allows the management to calculate workforce productivity on both an individual and collective level. Immersive schedulers also assist in planning, scheduling, and communicating details regarding meetings and events, maximizing employee engagement.

ADP's time tracking tools also enable employers to keep track of employee attendance, check-ins, and other details for both on-site and remote work settings. Additionally, it helps businesses adhere to payroll compliance, which saves a lot of time and effort, giving managers the chance to invest energy and resources elsewhere.

Winner: ADP takes an edge because of the compliance adherence feature, taking off a lot of responsibility and research work from the shoulders of HR personnel.

Payroll

Zenefits offers an array of payroll tools that could be of massive help in streamlining tasks like calculating and processing employee’s salaries. The flexible nature of the platform enables users to process a variety of employee data whether they are on a contractual or permanent basis. This removes the need for getting another software or tool to complete the cycle for different employees.

ADP shines with its international payroll capabilities, serving as a valuable platform for large organizations that operate beyond borders. This multi-national salary disbursement capability empowers businesses to hire qualified resources all over the world and opens them to new talent.

Winner: ADP, again, takes the lead due to its simple yet effective global payment solutions, making it an invaluable addition to every business.

Talent Management

TriNet Zenefits has well-versed teams of consultants who have experience in helping clients globally. They can help businesses by giving personalized advice on simplifying and making their procedures more effective. HR teams have to complete an online assessment, which is then reviewed by the consultants, allowing them to identify roadblocks and suggest effective workarounds.

ADP's talent management is driven by its employee-first approach. By offering features such as employee screening, onboarding, and training, it acts as a one-stop solution, catering to all HR needs under one umbrella. This suite of tools is conducive to an employee-centric environment as it saves HR a lot of time, allowing them to have individual interactions.

Winner: Zenefits is a winner here because it offers personalized business consultations to help solve their specific problems.

Benefits

With Zenefits HR Platform it is possible for small and medium businesses to compete with large corporations when it comes to providing their employees with top-class benefits. It provides access to big-company benefits, like pet insurance, commuter benefits, and dental plan. With these benefits, recruiters can hire and retain top talent for their organization.

ADP affiliates with its renowned partners to provide comprehensive solutions empowering employees to access a variety of benefits. Users can benefit from group health insurance, retirement plans, and professional employer organization (PEO). Due to its easy-to-use nature, the platform also simplifies the process of benefit administration.

Winner: When it comes to employee benefits, ADP takes the lead as it offers good benefits to businesses of all sizes, helping them compete with their competitors.

Tax And Compliance

TriNet Zenefits has tax compliance features that are geared toward companies struggling with compliance issues related to payroll. Users can get in touch with compliance experts who will guide them regarding tax information, tax filing, and jurisdiction setups. This allows businesses using Zenefits to stay compliant with their local regulations and keep operating without any issues.

ADP offers 24/7 customer support that’s dedicated to helping customers solve tax and compliance issues. Users also get access to best practices guide, HR forms, and an employee handbook, all of which can help avoid mistakes in the tax filing process.

Winner: This one is more of a tie. Zenefits is better suited for companies having complex problems at hand as its support helps overcome intricate tax-related issues. ADP is excellent for companies aiming to streamline their payroll while avoiding issues.

Final Verdict – Which HR Software Is Better?

In the end, whatever software you choose will depend on the size, needs, and future goals of your organization. Considering all the features and support options, both software are great for helping companies streamline their HR processes.

Zenefits offers solutions that are very specific, e.g., Its tax support can help navigate some of the most complex compliance issues. ADP on the other hand is ideal for large corporations due to its international payroll capabilities.