Last Updated
Overview
Erply helps retail businesses manage sales, inventory, and customers across multiple locations with its cloud-based POS and back-office platform. While complex integrations may require developer assistance, its offline functionality ensures continuous operation. Overall, it is an ideal solution for scaling retailers and franchise chains seeking centralized control.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Erply Specifications
- Invoicing
- Vendor Management
- Sales Tracking
- Inventory Management
What Is Erply?
Erply is a comprehensive retail management solution designed to unify in-store and online sales channels. Key Erply features include real-time inventory tracking, which helps prevent stockouts and overstock situations, and an integrated customer relationship management (CRM) tool to build loyalty through detailed purchase histories. This allows small to enterprise-level retailers to streamline daily operations, make data-driven decisions, and provide a consistent customer experience across all locations and platforms, ultimately boosting efficiency and sales.
Erply Pricing
Erply cost comprises the following plans:
- Brick and mortar: $59
- E-tailer: $99
- Enterprise: Custom pricing
- Franchise and Chain: Custom pricing
Disclaimer: The pricing is subject to change.
Erply Integrations
Erply offers smooth integration with a variety of apps, including:
- WooCommerce
- Shopify software
- Magento
- QuickBooks
- XERO Accounting Solutions
- NetSuite
Who Is Erply For?
Erply software is ideal for a wide range of business types and industries, including:
- E-commerce businesses
- Retail
- Hospitality
- Consumer goods
Is Erply Right For You?
Erply is a strong choice for multi-location specialty retailers needing a unified system to oversee their entire operation. Its standout feature is its robust, open API, which allows for extensive customization and integration with other business tools, making it highly adaptable to unique workflows. The platform’s ability to function offline and sync data once reconnected ensures that sales are never interrupted, providing reliability for businesses where consistent internet connectivity may be a concern.
Need help deciding if Erply is the best option? Contact our support staff at (661) 384-7070 for guidance.
Erply Features
Customer Management
Erply CRM captures and updates customer information, allowing businesses to maintain accurate records and build relationships. The Customer Registry app integrates data instantly with back-office systems, while email management tools automate communications and optimize workflow, improving operational efficiency and customer engagement consistently.
Warehouse Management System
The Warehouse Management System enables precise handling of inbound and outbound items, internal movements, and physical inventory counting. It supports purchase and sales orders, inventory transfers, returns, SKU tracking, and bin management, providing real-time insights for accurate and efficient warehouse operations.
Order Management
Erply Order Management centralizes orders from multiple sales channels, automates processing, and monitors inventory in real time. It streamlines fulfillment, shipping, and customer updates while providing analytics for decision-making, ensuring accurate, efficient, and scalable operations that support overall retail performance.
Product Information Management (PIM)
Erply PIM centralizes product data, descriptions, images, and pricing, allowing businesses to organize complex inventories efficiently. It enables product bundles, content updates, matrix dimensions, and cross-channel campaigns, supporting informed decision-making and maintaining accurate, synchronized product information across operations.
Pros And Cons of Erply
Pros
Mobile app for sales and inventory
Built-in reporting and analytics tools
Real-time inventory management with alerts
Cons
Transition takes time for staff unfamiliar with system
Purchase Order module lacks ability to add new items easily
Erply Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Bridget M.
Not Specified, N/A employees
“feature-rich but takes learning”
Pros
There are plenty of features available to choose from based on what our business needs. We depend on the inventory management, the efficient point of sale, the loyalty program, promotions and the automated reports. The inventory management is very detailed and flexible when it comes to customization. The point of sale interface is easy while still supporting a more complex inventory setup. Whenever we've had system issues, the service team has resolved them quickly.
Cons
Getting comfortable with certain features and attributes hasn't always been simple for everyday users and learning how to use the system properly for our specific business needs has been a challenge. Once you get familiar with the platform and its quirks, it becomes much easier to take advantage of what it can do. Still, the training materials are limited and the overall experience would be much better if there were one-on-one training, classes or product demos available.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Andrea Lydia
Retail, 11-50 employees
Less than 6 months
“Erply has been a great solution for our business. ”
Pros
The system is easy to use, the features are powerful, and the support team is always quick to help. Highly recommend.
Cons
none
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Narek Z.
Not Specified, N/A employees
“broken features with terrible ux”
Pros
It gives you plenty of customization options and a platform that can grow along with your business.
Cons
On paper, the feature set sounds excellent but that only matters if things actually work or feel like they were designed with users in mind. The UI and UX are awful. They've made a few updates here and there yet it still feels obvious that the team has little to no real understanding of UX design. Support is basically absent as well. I've been on several calls with their support team where I ended up knowing more about the product issues than they did. In some cases, I already knew what the problem was and what was causing it before they even figured it out. And if you need a bug fixed, don't expect much. We had one very simple bug that stayed unresolved for more than a year and a half. On top of that, they make strangely obscure and arbitrary product decisions. Just when it seems like the platform is finally moving in a better direction, they change something and somehow make it worse.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
What types of pricing plans does Erply offer?
Erply offers several pricing plans to suit different business needs. The Brick and Mortar plan is priced at $59, while the E-tailer plan costs $99. For larger operations, the Enterprise and Franchise and Chain plans are available with custom pricing tailored to specific business requirements. Request a custom Erply price plan for your organization.
Who are the typical users of Erply?
Typical users of Erply are retail businesses in wholesale, e-commerce, hospitality, consumer goods, and franchises.
Does Erply offer an API?
Yes, Erply offers an API.
What other apps does Erply integrate with?
Erply integrates with multiple apps, including QuickBooks, WooCommerce, Magento, NetSuite, Shopify, and XERO.
Does Erply have a mobile app?
Yes, Erply has a mobile app for Android and iOS users.
What language does Erply support?
Erply supports a wide range of languages, including English, Chinese, Spanish, French, Russian, German, and Turkish.
What level of support does Erply offer?
Erply offers support through email and live chat.