Last Updated
Overview
A platform to give a leg-up to small businesses in the restaurant and hospitality industry, EZ-Chow provides tools to boost earnings and build brands through automated marketing programs to connect customers with business owners.
Overall Rating
Based on 2 users reviews
4
Rating Distribution
Positive
50%
Neutral
50%
Negative
0%
Starting Price
Custom
EZ-Chow Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What is EZ-Chow?
Overview
EZ-Chow is a digital ordering platform. Its holistic solution helps to amplify revenue streams and empowers businesses to establish lasting connections with their clientele, facilitated by automated marketing initiatives that foster unwavering brand allegiance. Based out of Southern Indiana and Louisville, Kentucky, EZ-Chow aims to digitize single or multi-unit restaurants by providing the same opportunities as big names in the food industry.
Bypassing third-party delivery platforms, EZ-Chow aims to boost restaurant revenue while ensuring data by transmitting customer orders directly to the restaurants. Some of its successful partners include Blue Moose Burgers and Wins, Logan’s Roadhouse and Milton’s Cuisine & Cocktails.
- Aligning With Your Business Goals: EZ-Chow is designed for your specific needs, ensuring a reliable self-service experience.
- Streamlining Your F-O-H Operations: Transform your restaurant’s Front-of-House operations with our self-ordering digital kiosks, reducing labor costs by more than 85%
- Elevating Customer Experience: EZ-Chow’s self-ordering kiosks, aptly named EZ, are cost-effective solutions designed to improve order accuracy, reduce wait times and improve the customer experience at your restaurant.
- Seamless Digital Ordering with EZ: EZ kiosks integrate with your current point-of-sale system to facilitate secure payments. As customers demand more and more self-checkout options typically offered at major brands, EZ’s features like contactless on-site ordering keeps your restaurant upgraded with the ever-changing landscape.
- Customer Loyalty Program: Through EZ-Chow’s loyalty program powered by Paytronix, customers earn points and unlock benefits like priority reservation, early access to new menu items and partner discounts.
EZ-Chow Pricing
The vendor offers three simple pricing plans, based on your restaurant size and the expected order volume per month. The plans available are:
- Tier One – Low Volume priced at $29/month for less than 50 orders
- Tier Two – Medium Volume priced at $39/month for 100-300 orders
- Tier Three – High Volume priced at $49/month for more than 350 orders
EZ-Chow Integrations
Various plug-and-play integrations are available with EZ-Chow’s POS solution partners including:
- Oracle Micros
- Clover POS
- Heartland
- Squirrel
- PAR Brink
Who is EZ-Chow For?
The vendor caters to businesses in the hospitality industry including:
- Restaurants
- Resorts
- Golf Courses
- Food Trucks
- Hotels
- Theme Parks
EZ-Chow Reviews
Total 2 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars50%
4
Stars0%
3
Stars50%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 51-100 employees
More than a year
“Great Online Ordering Tool”
Pros
EZ-Chow admin portal is very easy to use and the system integrates easily with our Micros 3700 setup.
Cons
I would like it more if it offers an integration with DoorDash. Also I do not like having to make menu changes separately for each location. It would be great if changes could be made from a master account and then automatically applied to each individual restaurant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 101-500 employees
Less than 6 months
“EZ-Chow For Business”
Pros
The support provided when any issue come up is excellent. The staff responds quickly whenever we face any problems.
Cons
The sites design follows a basic web template. While the color scheme matches our branding, the content and layout are not very engaging or visually appealing, they are just basic boxes and text. We often hear that the site is not as user-friendly as others which makes it difficult to adjust items and always returning users to the homepage instead of the relevant category.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
4
Functionality
7
Frequently Asked Questions
Are There Multiple Language Options Available?
The self-ordering kiosks can be customized to offer different languages to customers of various backgrounds.
Does EZ-Chow Offer Delivery Services?
Yes. EZ-Chow has its own team of in-house delivery drivers as well as the option to integrate delivery with other third-party couriers.
Which POS Systems Does EZ-Chow Integrate With?
The vendor offers integrations with a variety of POS systems including Oracle Simphony 2, NCR Aloha, xPient, Focus and more.
Do You Need A Different Credit Card Processor?
No. Since multiple gateway integrations are available, you can use your existing payment processor.
