Lavu
Last Updated
Overview
Lavu provides restaurants globally with various tools for front and back-of-house operations, inventory control, labor management, etc. Developed for restaurant owners, Lavu enables businesses in the food industry to gain practical and reliable solutions.
Lavu Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is Lavu?
Overview
Lavu POS software is a versatile POS solution specifically developed for restaurants, bars, and nightclubs. It caters to various establishments, from full-service restaurants to food trucks and coffee shops. With Lavu, users have ample customization options, such as vast menu modifiers, custom icons, and layout accustoming. The system also offers features like tableside ordering, take-out support, and delivery routing.
Lavu Pricing
Lavu software cost structure includes three feature-rich pricing plans, which include:
- Starter: $99/month
- Growth: $149/month
- Optimize: $279/month
*Disclaimer: Prices are subject to change.
Lavu Integrations
Lavu POS system Integrations with various third-party applications include:
Who Is Lavu For?
Lavu is best used in the restaurant industry, including:
- Quick Service
- Fast Casual
- Full Service
- Bar
- Coffee Shop
- Pizza
- Winery
- Ice Cream Shop
- Deli
- Concession
- Food Truck
- Cafeteria
- Brewery
Is Lavu Right For You?
Lavu is a comprehensive restaurant management system that boosts operations, elevates customer experience, and ensures precision. It facilitates everything from restaurant chains to self-owned food trucks and cafes. It strengthens innovation, integration, and customization capabilities beyond a simple POS app that can be easily controlled and customized.
Still deciding whether Lavu is an appropriate choice for your business? Contact us at (661) 384-7070 for help in making the right choice.
Lavu Features
Kitchen Display System (KDS)
The KDS system connects the frontline and back kitchen teams by displaying orders on screens, improving efficiency and accuracy.
Contactless Payments & Ordering
A customer-controlled kiosk enables an efficient ordering system where customers can make payments through QR code scanning, reducing waiting time and improving order accuracy.
Dual Pricing
The dual pricing model provides discounts to customers paying with cash, which helps restaurants save credit card processing fees.
Online Ordering
A completely integrated system that facilitates online order processes, including management and delivery, smoothly synced with the POS for simplified operations.
Payment Processing
The payment processing feature is a secure payment portal designed categorically for restaurants, offering accurate transaction processing with minimum fees.
Pros And Cons of Lavu
Pros
Easy to use and navigate
Ease of adding and modifying menu items
24/7 customer support
The iPhone app is available
Cons
Calling and sending text messages for upkeep
The system can slow down occasionally
Lavu Reviews
Total 12 reviews
3.9
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars8%
3
Stars0%
2
Stars0%
1
Stars25%
Share your experience
Food & Beverages, 1-10 employees
Less than a year
“Support always available!!”
Pros
Helped me resolve an e-gift card issue quickly. Support is always available and goes above and beyond to sort out any problem.
Cons
There can occasionally be a short wait before someone answers the call but they always fix the problem, whatever it is.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Restaurants, 1-10 employees
Free Trial
“nobody available to assist”
Pros
I don't have much to say since we never really partnered. I had been looking forward to working with them but it never came together.
Cons
Customer service was the worst I've faced in 30 years of business. I needed help with an installation and printer issue but nobody was available to assist. No one has contacted me since to follow up on me or the work that needed doing.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
3
Restaurants, 11-50 employees
More than a year
“Overcharging at renewal”
Pros
At first, I appreciated the layout because it seemed user friendly and simple to teach new staff quickly.
Cons
Honestly customer support is awful. If you only speak English, it can be very hard to understand the staff and their product knowledge and communication are appalling. They have tried to overcharge me several times at contract renewal, leaving me to spend hours disputing the bills. They also added unwanted items and raised the fees quickly.
Rating Distribution
Ease of use
2
Value for money
3
Customer Support
1
Functionality
1
Frequently Asked Questions
What pricing plans does Lavu offer?
The Lavu pricing structure includes three pricing plans, with the starter plan priced at $99/month. Feel free to get pricing details by requesting a customized quote.
Who is Lavu typically used by?
Lavu is best used in the restaurant industry, including Quick Service, Fast Casual, Full Service, Bar, Coffee Shop, Pizza, Winery, Ice Cream Shop, Deli, Concession, Food Truck, Cafeteria, and Brewery.
What languages does Lavu support?
Lavu supports English, French, German, Italian, Russian, Portuguese, Spanish, and Chinese.
Does Lavu support mobile devices?
Yes, support for iPad and iPhone is available.
Does Lavu have an API?
Yes, API access is available.
What other apps does Lavu integrate with?
Lavu integrations with various third-party applications include Intuit QuickBooks, Xero, Uber Eats, Otter, Marketman, Up'n Go, OpenTable, Pepper, Gusto, DoorDash, and many more.
What level of support does Lavu offer?
Lavu offers various support options, including 24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk, and Chat support.