MyPOS Connect

MyPOS for Museums

Pros

I found MyPOS relatively simple to implement, and it meets all our needs, including daily admissions, annual passes, and retail sales. Even though there's a huge list of reports available, there were a few that we needed but were not listed. The team at Tricity had no issue customizing the reporting to suit our needs. The till functions are pretty intuitive, and training our team has been very easy.

Cons

Entering new products and printing tickets can be a bit slow, especially since we don't always have a PO. It would be helpful if we could batch print barcode labels for deliveries. Shopify integration wasn't as simple as other products I've used (like Lightspeed), but the customer service team was a huge help in getting things running smoothly.

MyPOS - An excellent choice for POS system

Pros

It is easy to use MyPOS. The people at TriCity are knowledgeable, professional, and pleasant to work with. They always do their best when presented with new business requirements.

Cons

Coming from the MS RMS system, I'm missing the ability to secure any field on the screen so that only selected users can see them, such as landed cost. However, this really depends on your business requirements.

RMS vs MyPOS

Pros

I consistently receive support from Tri City Retail when needed. They are flexible in creating solutions when there are shortcomings.

Cons

It doesn't have a multitask function, where I can leave a screen and come back with details from other sections without having to close the initial screen I was working on. It's what we've learned to call "single path."

Summary of MyPOS

Pros

MyPOS never fails or goes down, which prevents real problems in the workplace for me.

Cons

The reports are hard to work with because they don't feed off each other. When investigating, I have to come out and go back into another report to complete the investigation. The upside is the support is fabulous, and they are willing to create a special report, but up to that point, it is challenging. I would have loved a more comprehensive manual of instruction. The one provided did not give enough detail to explain the features and the HOW TO.

The best!

Pros

I appreciate the simplicity of use and the high customizability of MyPOS, especially the home POS transactional interface with hot buttons, links, and backend connections.

Cons

Tri-City continuously improves software globally and according to each client's needs.

MyPOS for Sundance Spa Store

Pros

Installing and using MyPOS in our six-store retail operation has been easy for me. It has every function needed to run an efficient POS.

Cons

Shopify integration was glitchy, but I have it working now.

Farm Market Retail POS Software

Pros

This program is easy for me to use, well-organized, and uncomplicated. As a Point of Sale system, training staff is simple and easy to complete. The reporting system is easy to manipulate, allowing me to generate what I need without filtering through unnecessary data. For an on-farm market, this software works well, even during inevitable internet outages.

Cons

What I found challenging with our transition was finding out which pieces of our existing equipment would operate with this software (integrated scales and card machines, screens, computer, etc.).

Review

Pros

The customizability of reporting is really good. Custom reports on the till are an excellent feature for me.

Cons

I can't copy and paste from reports, and the till does not have a margin calculator.

General Manager

Pros

MyPOS is easy for me to learn, and the support team is great. If I have an issue, I just call, and they are always happy to assist.

Cons

In a few spots, the interface is not as easy to use as I'd like. Most of the time, it felt like "what is here?" rather than "Here is where I can find this." A minor issue in the grand scheme of things.

Great Product and Company

Pros

From Day 1 of purchasing the product, this software has been very easy to navigate for me. The staff is easy to work with and has been able to customize or fix any issues I've had with the software.

Cons

I don't really have any cons about the product. The software is very customizable and can do anything I need it to do!