Last Updated
Overview
RetailEdge helps specialty retailers streamline sales, track inventory, and enhance customer relationships with ease. However, its extensive features may require initial training for new users. Despite this, its comprehensive tools and affordable pricing make it a solid asset for managing and growing retail businesses.
RetailEdge Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
RetailEdge Features
Customer Management
RetailEdge enables retailers to add customers at the point of sale, track store credits, and display past and current sales. These capabilities enhance customer relationships, foster loyalty, and provide valuable insights into purchasing behaviors.
Inventory Management
This inventory management features enable retailers to store and analyze department, vendor, and class information, create powerful reports for critical buying decisions, and manage inventory across multiple locations. This ensures optimal stock levels and informed purchasing strategies.
Mobile POS
RetailEdge's Island mobile POS allows retailers to operate from anywhere, even offline. It synchronizes data every few minutes, ensuring continuous operation without internet connectivity. This flexibility supports sales in various environments, enhancing operational efficiency.
Credit Card Processing
The software integrates with multiple credit card processors, enabling fast, secure transactions. This flexibility allows retailers to choose processors that offer the best rates, minimizing ongoing expenses and ensuring seamless payment experiences for customers.
Local Data Storage
Users can store data locally on each workstation, ensuring accessibility and security even during internet outages. This approach prevents reliance on external servers, safeguarding business information and maintaining operational continuity.
Pros And Cons of RetailEdge
Pros
Flexible and user-friendly POS system
Affordable pricing with no hidden costs
Secure platform ensuring data protection
Extensive reporting capabilities
Exceptional customer support
Cons
Limited functionality for label customization
Complex setup process for certain features
Lack of updates with feature requests
RetailEdge Reviews
Total 9 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Vanessa M.
Retail, 1-10 employees
More than a year
“Affordable and highly adjustable”
Pros
What I love the most is how adaptable it is and its cost. The customer service is awesome too.
Cons
It is not the most stylish or fancy. And I just wish there was someone nearby who could work with me in person. But honestly that does not really create a huge problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gary H.
Wine and Spirits, 1-10 employees
Free Trial
“Packed with great features without getting overly complex”
Pros
The team really knows their stuff and is passionate about the product. Also it is very much capable without being too complicated. The user interface is really well designed which makes the experience much better for such a comprehensive software package. I especially like the quick list as when used correctly, it can save a lot of time.
Cons
Well I am still in the process of setting up the software. The only issue I see so far is that since it is used for multiple businesses, there are features that I probably won't need. A lighter version would be nice.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Drennan H.
Retail, 11-50 employees
More than a year
“It is my fav!”
Pros
Customer service of it simply amazing and it has easy to use features. The thing I like the most about them is that they are always ready to make updates and improvements when necessary.
Cons
We do not really have any complaints. The customer service has always been great.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What language does RetailEdge support?
RetailEdge supports English.
What level of support does RetailEdge offer?
RetailEdge offers phone support, email, chat, FAQS and Knowledge Base.
Does RetailEdge offer an API?
Yes, Retailedge offers an API.
What other apps does RetailEdge integrate with?
RetailEdge integrates with OctopusBridge and Shopify.
What types of pricing plans does RetailEdge offer?
Retailedge price starts at $5 for the RetailEdge software maintenance plan (silver), $45 for the RetailEdge support plan (gold), $225 for the Client Workstation, $450 for the Island Workstation, and $495 for the POS software.
Who are the typical users of RetailEdge?
RetailEdge software is used by the fashion, souvenir stores, beauty supply & cosmetics shops, Sporting goods stores, Pet supply stores, liquor and sporting goods industries.
Does RetailEdge have a mobile app?
Yes, RetailEdge has a mobile app.