RunIt RealTime Cloud

Highly function POS system

Pros

The system provides numerous report options, and entering inventory is easy. Setting up new inventory is not a hassle. Additionally, the system has a built-in time clock.

Cons

Compared to other POS systems on the market, the price of this one is quite high. It does take some time to learn how to set up a completely new system.

Great Solution for Businesses from Small to Large and everywhere in between!

Pros

When our 19-store operation was searching for a solution, we found that we were too big for some options and too small for others. However, RunIT proved to be the perfect fit, allowing us to expand from 19 to over 75 locations while providing backoffice support and integrating with our Distribution Centers and Online Business. RunIt is ability to rapidly grow with us was a major advantage. The team is easily accessible, and their support is prompt, ensuring our business stays operational. RunIT is adaptable, accommodating the unique needs of their customers businesses by offering module customization and out-of-the-box solutions. At the time we invested in RunIT software, very few solutions had live inventory, and most relied on polling inventory, causing delays in making crucial business decisions. With live inventory, decision-makers can quickly access real-time data to support operational choices. From a backend user perspective, the system allows us to easily set sales, update store information, adjust user settings, and even manage machine-based options remotely, which is essential for managing our network of systems as our company grows. RunIT offers this flexibility and more. As we continue to grow and improve, RunIT remains by our side throughout the journey.

Cons

The promotions are tied to the inventory level, which can be a bit inflexible and time-consuming to set up. It would be more convenient if they could be pulled back a few steps to the sku/dept/type or subtype level. However, I must mention that RunIT is open to improvement and willing to work on this.

Biggest business mistake ever then SAVED by Runit

Pros

The system offers a range of features, including free customer service, inventory management, inter-store transferring capabilities, phone app integration, gift card capabilities, reporting, a quick menu screen, item count tally, an easy user interface, a training module, and more. The list goes on and on.

Cons

Although it is customized for the shoe industry, which is not my field I still find it to be the best POS system for my specific needs. So no complaints.

I've used Runit RealTime software since 2008 and am very pleased with it's capabilities and service.

Pros

The software not only offers a wide range of functional and informative components but also comes at an affordable price, which adds to its real value. Moreover, the customer support provided is exceptional in every aspect. It is fast, courteous, friendly, and accurate. Whenever my firm has needed tech support, it has been delivered promptly, ensuring that it does not impact our sales, which is crucial for a POS system.

Cons

It could be a bit more user-friendly.

My Favorite Customer Service

Pros

The other night, I was updating four different computer terminals and as is common with upgrades or updates, issues can arise. I encountered a driver problem with one of my printers and had been struggling with it for far too long, late into the night. I was quite distressed. It was around 2 a.m., and despite my doubts, I decided to call Runit. I did not expect anyone to be available, but I called anyway. After only a few rings, I hung up in defeat. However, within moments, my phone rang. Runit was actually calling me back, even at 2 a.m. A friendly and courteous technician named Derryck was able to help me refocus on the problem, and together we solved it. Just having someone on my team gave me the boost I needed to overcome the issue so that our business could function properly the next day. This is just one example of the assistance I have received from Runit. Their tier 3 staff is also exceptional, and I ca not emphasize that enough. People like Betty, Mark, and Walter are impressively skilled. It is a great relief to hear their voices on the other end of the line whenever a problem arises. They give me the confidence that an effective solution is on its way, and quickly. The best thing about Runit is their personal touch. Many other companies I have dealt with either have a convoluted process to reach a person for help or are unresponsive. I am pretty much satisfied with the fact that when I have a problem, day or night, I can actually reach a knowledgeable professional who will guide me to a solution.

Cons

I really wish more companies operated like this. I have no complaints.

A Very Able POS System

Pros

Overall, I find Runit to be an easy to use and user-friendly POS system. The customer service is excellent, as the staff consistently finds solutions for our unique issues. This is crucial because every business faces its own challenges, and using off-the-shelf software often requires adapting our operations to fit the system. RunIT POS is flexible enough for us to operate in a way that suits our market. It provides exactly what we need from a POS system at a very reasonable price.

Cons

Speaking from an IT perspective, I would prefer more granular security settings and a better database connection for reporting purposes, but these are just minor details.

The best POS solution on the market! RUNIT support uses best practices and is top notch.

Pros

Four years ago, we were a single-store business. Now, we have eight retail stores across five states and an online site. We required a POS solution that was easy to install, easy to learn, and offered exceptional support so that our employees could focus on selling our Bluetique womens clothing and accessories, rather than dealing with technology. The initial training we received was truly top-notch. The ongoing support for any questions or hardware-related issues is exceptional. The RUNIT team takes responsibility for ensuring we receive the answers we need or resolving any problems in a timely manner. I highly recommend the RUNIT RealTime POS system.

Cons

There are no cons to mention.

Good overall POS solution with great inventory reporting

Pros

The major advantages of the system include comprehensive inventory reporting, quick and efficient support and overall usability. Despite having numerous variables and options, it is surprisingly intuitive and easy to use.

Cons

Our main issue arises when writing future purchase orders for products we also want to reorder based on models. The on-order function interferes with the model reordering process.

Fantastic POS that has helped us scale from Mom and Pop to Growth Story

Pros

Runit provides an excellent system equipped with all the necessary tools for growing a successful retail business. The support I have received is truly fantastic. I highly recommend Runit to small retailers who are looking for a system that can grow alongside their business.

Cons

I honestly cannot think of any cons. In short it serves me well!

Enjoy Runit

Pros

In my experience, Runit is incredibly user-friendly and easy to use. As a first-time user of this type of program, I found it quite simple to grasp. The customer service has been outstanding! I never have to wait long, and the representatives on the phone are always highly knowledgeable about the product and offer great assistance.

Cons

The only drawback would be the systems lack of personalization. It would be great if we could set limits on what certain users are able to do. For example, we consistently face issues with people printing tickets during the receiving process without hitting "OK," resulting in items not being properly received in the system but still being available for purchase, leading to negative stock. This is the main aspect I would love to see changed in the current system.