Last Updated
Overview
ETailPet software is a trustworthy platform that provides a diverse POS inventory management system, an extensive pet catalog database, and complete Astro Loyalty integration. The solution makes it easy to streamline operations, increase business revenue, and enhance productivity.
eTailPet Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
eTailPet Features
Inventory Management
Inventory is the backbone of any business, and ETailPet understands that. That is why it provides all the tools necessary to sync in-store and online inventory to achieve better control over stocks and facilitate its customers.
Smart Order System
The smart ordering system allows store owners to evaluate which products are most in demand by pet parents and helps them stock up on in-demand items instead of overstocking them.
Vendor Credit Module
This feature helps track products returned by the vendor, expired products, canceled orders, and more. It encourages spending control and maintains vendor credit value.
Product Catalog
ETailPet provides pet store owners with various products to help them set up their stores as quickly as possible. It helps them avoid reading tiring product descriptions and endlessly searching through images from vendors.
Pros And Cons of eTailPet
Pros
Easy to use
Ease of updating and managing customers
Auto orders and online management
Cons
Time zone difference is a problem at times
No transparency in billing plans
eTailPet Reviews
Total 8 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars25%
3
Stars13%
2
Stars0%
1
Stars25%
Share your experience
Mauricio Umana
Retail, 1-10 employees
More than a year
“Poor customer support and development team”
Pros
Inventory management
Cons
No third party integration, expesive, high fees, poor customer support, development team lags in providing fixes, major outages
Rating Distribution
Ease of use
5
Value for money
1
Customer Support
1
Functionality
5
Chris
Retail, 51-100 employees
Less than a year
“Great System, Great Customer Service”
Pros
I find myself using eTail almost every day, generating reports upon reports. The data I can access has been very valuable for making strategic finance decisions. It provides detailed information and offers various options for grouping and analyzing transaction-level data. eTail's functionality is impressive and continuously improving, providing incremental benefits to RPC.
Cons
At times, the system experiences uneven load times, often resulting in timeouts (the report limits are tight for me). From an accounting perspective, the inability to integrate with QuickBooks poses a challenge. Furthermore, certain aspects, such as the inability to handle negative inventory, lead to discrepancies in inventory tracking. It's a bit nuanced, but some reports don't provide the same data output. For example, you have to run each store separately since there's no column indicating that detail. If there is a date output, it includes time, which requires an additional step of formatting the data into a date format suitable for daily/monthly/yearly pivoting. It would be beneficial to have other modifiers in the output that automatically populate the date information. There are numerous reports that lack any details related to the date.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Roberto
Retail, 11-50 employees
More than a year
“Easy to Use”
Pros
It's easy to update and manage customers, set up auto orders and handle online management.
Cons
Currently, I have no complaints or issues to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What pricing plans does ETailPet offer?
ETailPet cost structure is based on a subscription model with the startup plan costing $99/month. Get pricing details for a customized plan that best fits your business needs.
Who is ETailPet typically used by?
ETailPet caters to independent pet store owners in the pet retail sector.
What languages does ETailPet support?
ETailPet supports the English language.
Does ETailPet support mobile devices?
Yes, ETailPet offers support for mobile devices.
Does ETailPet have an API?
Yes, API access is available.
What other apps does ETailPet integrate with?
ETailPet integrates with Astro Loyalty.
What level of support does ETailPet offer?
ETailPet support includes an Email/Help Desk, Knowledge base, chat, and an FAQ forum.