Last Updated
Overview
Fresha POS simplifies appointment scheduling, payment processing, and customer management for salons and wellness centers. While the interface might take some time to get used to, its robust features offer substantial operational improvements. Fresha's efficiency makes it a valuable tool for service-based businesses.
Overall Rating
Based on 42 users reviews
4.5
Rating Distribution
Positive
88%
Neutral
7%
Negative
5%
Starting Price
Custom
Fresha Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What Is Fresha?
Overview
Fresha POS software is a cloud-based platform designed for the beauty and wellness industry, catering to salons, spas, and similar service businesses. It offers solutions for the daily management of essential processes and addresses common issues such as double bookings, manual payment handling, and disorganized client records. It’s a valuable tool for businesses seeking to modernize their management processes and enhance operational efficiency.
Fresha Pricing
Fresha Integrations
Who Is Fresha For?
The software is designed for businesses of all sizes across various industries, including:
- Wellness
- Fitness
- Beauty
- Self-improvement
Is Fresha Right For You?
Fresha is an excellent option for companies in the beauty and wellness industry due to its robust feature set, and user-friendly design. It streamlines critical operations, reducing administrative burdens and enhancing efficiency. Additionally, Fresha's marketing tools help drive customer engagement and retention, making it a comprehensive solution that supports business growth and improves overall customer satisfaction. It is also scalable and secure, being GDPR-compliant.
Still not sure if Fresha is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.
Fresha Features
Point Of Sale
This feature facilitates seamless transactions within companies, ensuring efficient payment processing and reducing checkout times. This enhances customer satisfaction and operational efficiency.
Appointment scheduling
Fresha enables businesses to manage bookings effortlessly, minimizing scheduling conflicts and optimizing staff time. This improves service delivery and client retention.
Marketing Promotions
The software enables businesses to create and manage promotional campaigns easily, boosting customer engagement and loyalty through targeted offers. This increases sales and revenue.
Product Inventory and Online Store
This functionality helps businesses manage stock levels accurately and sell products online, expanding revenue streams and enhancing customer convenience. It enables business growth and profitability.
Payment Processing
Fresha simplifies transactions and securely supports various payment methods. This accelerates cash flow and reduces administrative tasks, improving businesses' overall financial efficiency.
Pros And Cons of Fresha
Pros
Mobile app
Easy to navigate
Customizable
Extensive suite of tools
Excellent customer service
Cons
Can be slow at times
Glitches can take time to fix
Reminder feature could be better
Fresha Reviews
Total 42 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars79%
4
Stars10%
3
Stars5%
2
Stars2%
1
Stars5%
Share your experience
Arts and Crafts, 1-10 employees
“Fresha Review”
Pros
Fresha's calendar and scheduling sections features enjoyable.
Cons
I found the product to be somewhat busy, but still very organized.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Less than a year
“Easy to make reservations from the website”
Pros
With Fresha it's easy for me to see the availability and services offered by stores/companies, and I can easily make appointments using the app.
Cons
Finding the exact service I am looking for isn't that obvious. It would be great if I could directly contact the stores from the website, like leaving messages.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Pharmaceuticals, 1-10 employees
Less than a year
“Pharmacy vaccine appointments are never an issue”
Pros
At our community retail pharmacy, we absolutely love using Fresha! As an independent pharmacy without any fancy appointment booking apps, we started searching online for a solution. Booking appointments for COVID vaccines, flu vaccines and other shots can be challenging during the fall season. Fresha has made it incredibly easy for us and we even color-coordinate our shots to ensure clarity and ease.
Cons
Fresha charges for text messages sent to people who make appointments, which may not be a desirable option for small businesses. We haven't opted into it due to the cost, but we would love to if it becomes available for free or at a cheaper rate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Fresha offer an API?
No, Fresha does not offer an API.
What language does Fresha support?
Fresha supports several languages including English, Croatian, Dutch, Danish, Italian and Russian.
What other apps does Fresha integrate with?
You can watch Demo to learn about its integrations.
Does Fresha support mobile devices?
Yes, Fresha supports iOS and Android devices.
What types of pricing plans does Fresha offer?
Fresha is free to use. There are optional paid-for features offered as well. You can get a specific quote catering to your business needs.
Who are the typical users of Fresha?
The typical users of Fresha are businesses in the beauty, fitness and wellness industries.
What level of support does Fresha offer?
Fresha offers email, Knowledge Base, phone support, chat and FAQs.