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Fresha Reviews
42 Review(s)
softwareOverall Rating
4.5
42 Review(s)
Rating Distribution
5
(33)
4
(4)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.5
42 Review(s)
Rating Distribution
5
(33)
4
(4)
3
(2)
2
(1)
1
(2)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
Easy to make reservations from the website
Easy to make reservations from the website
Pros
With Fresha it's easy for me to see the availability and services offered by stores/companies, and I can easily make appointments using the app.
Cons
Finding the exact service I am looking for isn't that obvious. It would be great if I could directly contact the stores from the website, like leaving messages.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
June 2024
Fresha Review
Fresha Review
Pros
Fresha's calendar and scheduling sections features enjoyable.
Cons
I found the product to be somewhat busy, but still very organized.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylla
Arts and Crafts, 1-10 employees
June 2024
Pharmacy vaccine appointments are never an issue
Pharmacy vaccine appointments are never an issue
Pros
At our community retail pharmacy, we absolutely love using Fresha! As an independent pharmacy without any fancy appointment booking apps, we started searching online for a solution. Booking appointments for COVID vaccines, flu vaccines and other shots can be challenging during the fall season. Fresha has made it incredibly easy for us and we even color-coordinate our shots to ensure clarity and ease.
Cons
Fresha charges for text messages sent to people who make appointments, which may not be a desirable option for small businesses. We haven't opted into it due to the cost, but we would love to if it becomes available for free or at a cheaper rate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nish
Pharmaceuticals, 1-10 employees
Less than a year
May 2024
Even a guy can use this
Even a guy can use this
Pros
As someone who always wants to look good, Fresha has made it easy for me to book appointments without any hassle. As I am constantly on the go, still Fresha allows me to work without from anywhere.
Cons
ummmm... I can't think of any because I really enjoyed using this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Consumer Services, 51-100 employees
Less than 6 months
February 2024
Looks good on the surface- but cumbersome- NO CUSTOMER SERVICE other than email which is only occasssionally answered
Looks good on the surface- but cumbersome- NO CUSTOMER SERVICE other than email which is only occasssionally answered
Pros
Fresha price point is acceptable and the visual aspect is decent. There are some theoretically nice features, but they can be awkward to use at times.
Cons
The customer service is very poor. There's no phone number to call anyone. They don't always respond to emails, and when they do, it's never the same person, making it difficult to resolve ongoing issues. They demand screenshots even when a clear description of the problem is provided, which is frustrating, especially when the issue is intermittent, like difficulties with credit card payment integration. They introduce new features, but sometimes it's challenging to utilize them due to vague instructions.
Ease of use
3
Value for money
4
Customer Support
2
Functionality
4
Heather
Consumer Services, 1-10 employees
More than a year
February 2024
Scammed by Fresha
Scammed by Fresha
Pros
The system is relatively user-friendly however, Fresha has deceived us by placing a "Book Now" button on our website that redirects customers to the Fresha.com marketplace, where they have to create a Fresha account and Fresha takes a significant portion of our earnings. We have tried contacting Fresha, but they have not responded to our messages.
Cons
Fresha added a 'Book Now' button to our website, but it directs customers to the Fresha.com marketplace. This means every new client, especially since we're located in a tourist area, has to create a Fresha account, and we get charged 20%. Essentially, Fresha is taking more than a fifth of our earnings! We have yet to receive a response to our messages.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Anonymous
Not Specified, 1-10 employees
More than a year
February 2024
Poor customer care
Poor customer care
Pros
Honestly, there is nothing positive I can say about this dishonest company. It's impossible to reach a real person to resolve issues, and they fraudulently charge for things.
Cons
They are dishonest and charge for things they shouldn't. They even book fake appointments to collect 20%. They charge for existing clients as well. There are too many glitches, and they always come up with excuses like blaming the owner for incorrect links. They have a link that charges us 20% regardless of who schedules through it. I've emailed them five times in a week and requested someone to call, but I haven't received a response yet.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Kellisha
Consumer Services, 1-10 employees
Less than a year
January 2024
Scheduling for hair app
Scheduling for hair app
Pros
I love how easy it is to manage my appointments with Fresha.
Cons
I don't have any specific comments. I just like the functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Banking, 51-100 employees
More than a year
December 2023
Great Place to Start
Great Place to Start
Pros
The backend was user-friendly and allowed for easy updates. It also offers a free option.
Cons
There was a consistent issue with clients booking online, which caused confusion for my guests.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Sable
Health, Wellness and Fitness, 1-10 employees
Less than a year
December 2023
Easy to use
Easy to use
Pros
I love the ease of use, online booking features, and overall accessibility.
Cons
Most of the time, urgent issues receive a quick response via email, but it's annoying not having a support line to call.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lucy
Cosmetics, 1-10 employees
More than a year
December 2023
Excellent System
Excellent System
Pros
Fresha is user-friendly, and the booking system provides accurate data. I opened two support tickets, and "Caitlin" from the support team was highly professional and resolved everything for me.
Cons
I wish I could customize the SMS reminder. Can't activate membership with partial payment?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zufferli
Cosmetics, 1-10 employees
Less than 6 months
December 2023
Love this system
Love this system
Pros
The customer service is incredibly responsive and acts quickly to address any concerns.
Cons
So far, there isn't much I don't like about Fresha.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cydnee
Cosmetics, 1-10 employees
Less than 6 months
December 2023
System is Intuitive
System is Intuitive
Pros
Fresha software is highly intuitive. It's easy to learn and use. Setting up the catalog is also a hassle free task and I love the flexibility it provides to quickly rearrange items. The manual form sending feature is fantastic and the product and inventory tracking system is excellent. The customer service is exceptional, and I highly recommend getting an account manager. They are worth their weight in gold and priced very reasonably.
Cons
Is it perfect? Nope, there are some things they need to address. Despite the issues, this is hands down the best system I've used. I've tried Massagebook, Square, Vagaro, Wix and Meevo, and I am highly impressed. I absolutely love my account manager (I can't remember the title you all give them).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maya
Health, Wellness and Fitness, 1-10 employees
Less than a year
November 2023
Fresha Review
Fresha Review
Pros
What I love most about Fresha is how easily I can find and schedule appointments. No more endless phone calls to find availability as the app simply shows me what's available nearby.
Cons
There's nothing I dislike about the app. It's very comprehensive.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Irma
Oil & Energy, 11-50 employees
November 2023
Appointments, scheduling and notes | An all-in-one no-brainer app
Appointments, scheduling and notes | An all-in-one no-brainer app
Pros
Let me start by saying it's FREE! Secondly, it's comprehensive! Thirdly, I can take notes and upload pictures, which is perfect for before/after photos or medical exams and prescriptions. And fourth, patients receive notifications via email and SMS. Is there anything more you could ask for?
Cons
I'd love to have the ability to edit the SMS reminder. It is good that it offers Portuguese as a language since I am based in Portugal. However, it's annoying that it uses Portuguese from Brazil (as if that's even legitimate). Words like "gerenciamento" and "oi" in a reminder for a health appointment in Portugal shouldn't exist if you want to maintain a professional image :(
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorge
Alternative Medicine, 1-10 employees
More than a year
November 2023
Excellent System to book appointments and manage your salon
Excellent System to book appointments and manage your salon
Pros
Fresha software is surprisngly user-friendly, comprehensive and always evolving. The company is always think about the future and constantly introduces new features as per clint needs, which are pleasantly surprising. I also love the fact that they listen to us as customers and value our input. By the way the new Gift Cards are fantastic!
Cons
There's really nothing to dislike, but it might be worth considering adding an option in Blast messages where you send an initial email and then a reminder email goes out a few days later or at a specific time automatically. It could work well for occasions like Black Friday when everyone is trying to grab customers' attention! You could even offer a package where the second email is slightly cheaper than the first if you want to resend it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Bookings
Bookings
Pros
It's a fast and efficient software that offers cost-effective solutions and easy payment methods.
Cons
Despite having so many features, the software has limited availability of other helpful ones.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Athanasius
Computer Software, 1-10 employees
November 2023
The best app for beauty and salons
The best app for beauty and salons
Pros
The booking system is user-friendly, provides accurate data, and works seamlessly in many countries. I've been using it continuously in the UAE and KSA.
Cons
The prices shown are usually higher than what the retailer charges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talal
Photography, 1-10 employees
Less than a year
November 2023
Fresha review
Fresha review
Pros
The platform is incredibly user-friendly which makes booking and canceling task so simple.
Cons
The customer service is terrible, and the staff is slow and unhelpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Isabelle
Information Technology and Services, 1-10 employees
Less than a year
November 2023
Appointment scheduling software
Appointment scheduling software
Pros
Fresha software allows me to easily schedule appointments.
Cons
The price-to-value ratio of this software is commendable.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Expedit
Import and Export, 11-50 employees
November 2023
Management software
Management software
Pros
With this software, we can make appointments, analyze retail sales, manage therapeutic massages, and book hair salon services.
Cons
I highly recommend using this software for emergencies because it has no disadvantages or misdeeds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
N'deto
Real Estate, 11-50 employees
November 2023
Maintenance Manager Software
Maintenance Manager Software
Pros
Designed for maintenance without a subscription, this software allows you to take care of beauty and well-being. It provides access to reservations and locations after an appointment has been made.
Cons
Fresha has no disadvantages whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doris
Financial Services, 11-50 employees
November 2023
Best point of sale system
Best point of sale system
Pros
Among all the POS systems I've worked with, Fresha is hands down my favorite. The ability to manage everything from my phone is a huge bonus! It's easy to use, and the developers have truly considered every aspect of running a beauty business. Thank you, Fresha!
Cons
It's a bit inconvenient that I can no longer copy a voucher number from the 'voucher purchased' list onto my phone and paste it at checkout when asked for the number. In the beginning, this feature was available but it was changed with the latest updates. Now, I have to write down the number before I can check out a client on my phone.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Celeste
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Appointment scheduling software
Appointment scheduling software
Pros
I can quickly and easily create customer salons using this Fresha software.
Cons
This software ensures efficient management of my company and is very affordable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabrice
Construction, 11-50 employees
November 2023
Thank you for a great product.
Thank you for a great product.
Pros
The tools available are comprehensive, and the ease of use is remarkable.
Cons
Honestly, I am having trouble answering this question because I can't think of anything I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Fresha: Very beautiful and free
Fresha: Very beautiful and free
Pros
Fresha is an incredibly user-friendly and efficient tool. It allows for calendar management and online appointment booking with customers. It has been highly beneficial for us lately.
Cons
Fresha is great because it provides online support and a knowledge base for customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anicet
Broadcast Media, 11-50 employees
Less than a year
November 2023
Retail Analytics Software
Retail Analytics Software
Pros
I highly recommend Fresha as software for better retail sales management and improved retail analytics.
Cons
Fresha is an affordable software that is easily accessible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Senami
Design, 1-10 employees
October 2023
Fresha, a free software
Fresha, a free software
Pros
This booking and appointment scheduling software is incredibly easy to use. It's reliable, efficient in processing payments, and has a sleek interface.
Cons
I have no complaints. It's a perfect software for me.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Osian
Import and Export, 11-50 employees
Less than a year
October 2023
Management software
Management software
Pros
It's a management software that handles subscription-free scheduling for beauty and wellness appointments. It also manages bookings and pitches excellently.
Cons
I don't have any complaints regarding Fresha. Any user can benefit from its advantages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cab
Food Production, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha software is a reliable management tool that helps me handle my customer calendar faster and more easily.
Cons
The price t -value ratio of Fresha software is affordable, so I don't have anything bad to say about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edmond
Human Resources, 11-50 employees
October 2023
Appointment scheduling software
Appointment scheduling software
Pros
This software helps me to stay organized for my various customer meetings.
Cons
There are no disadvantages with Fresha. On the contrary, it makes scheduling programs easier. So, I can't find any disadvantages.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Gauthier
Marketing and Advertising, 11-50 employees
October 2023
POS software for SMEs
POS software for SMEs
Pros
With comment authorization and POS software login, it's easy to use.
Cons
There is a room of improvement in few areas, still the pros or benefits of this software overshadow the problems,
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paschal
Accounting, 11-50 employees
Less than a year
October 2023
Appointment scheduling software
Appointment scheduling software
Pros
This software simplifies the appointment-making process. It's highly efficient and fast, making it an excellent tool.
Cons
I can't find any issues regarding this software.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Joel
Human Resources, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha the only subscription-free appointment scheduling software designed for beauty and wellness. The advantage is that everyone benefits from unlimited bookings and placements, an unlimited number of teams, and notifications.
Cons
There are no disadvantages related to this software. I promise the user won't be disappointed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
WO Lucie
Building Materials, 11-50 employees
October 2023
A review of Fresha
A review of Fresha
Pros
Fresha is a scheduling software that streamlines the process of making appointments and reservations.
Cons
Fresha is simply the best and provides hassle free and quick customer service.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Oluwa Locheyi
Retail, 11-50 employees
Less than a year
October 2023
A very good software
A very good software
Pros
This tool makes it easy to schedule appointments. It's a high-quality software that offers exceptional reliability.
Cons
This software is very much reliable and easy to use. No complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
October 2023
Fresha
Fresha
Pros
I really like few things about Fresha, such as is a simple and inexpensive booking platform that is incredibly easy to use.
Cons
It would be a great help for small businesses if Fresha could assist in getting new salons off the ground.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alicia
Health, Wellness and Fitness, 1-10 employees
Less than a year
October 2023
Making your everyday the best with Fresha.
Making your everyday the best with Fresha.
Pros
I've been using Fresha to secure unlimited bookings for my farm medical services. It has significantly boosted my sales and helped me attract more customers through online bookings. The best part is, there are zero monthly fees, making it affordable for everyone. I've been able to keep my clients updated through automated texts.
Cons
I can't find any cons about this amazing software. It has truly helped me strategize my company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faith
Farming, 500+ employees
More than a year
October 2023
The Best Free Appointment Booking Software for Male Grooming Businesses
The Best Free Appointment Booking Software for Male Grooming Businesses
Pros
Fresha is free, easy to use and automatically adds appointments with location details to my Google calendar while setting reminders. This feature is incredibly convenient, and the customer support is excellent.
Cons
The app is rarely slow and clunky. Sometimes the suggested barbershop locations are not the nearest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
October 2023
Management software
Management software
Pros
Thanks to this software, I can easily manage my agendas and set reminders for appointments.
Cons
We have not face any issues with this software, which is even better as it makes our tasks easier.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Enock
Civil Engineering, 11-50 employees
October 2023
Calendar software
Calendar software
Pros
This software not only ensures high-quality beauty salon services but also allows for easy appointment and reservation callbacks. It's also beneficial for cash register management in SMEs and caters to massage centers.
Cons
Fresha software doesn't cause any issues or have any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rene Gildas
Program Development, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha offers the unique feature of allowing program recall long after the initial setup.
Cons
Fresha is highly reliable but there is a little learning curve involved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Fataye
Food Production, 11-50 employees
October 2023
Filters
Sort by:
Easy to make reservations from the website
Easy to make reservations from the website
Pros
With Fresha it's easy for me to see the availability and services offered by stores/companies, and I can easily make appointments using the app.
Cons
Finding the exact service I am looking for isn't that obvious. It would be great if I could directly contact the stores from the website, like leaving messages.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
June 2024
Fresha Review
Fresha Review
Pros
Fresha's calendar and scheduling sections features enjoyable.
Cons
I found the product to be somewhat busy, but still very organized.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sylla
Arts and Crafts, 1-10 employees
June 2024
Pharmacy vaccine appointments are never an issue
Pharmacy vaccine appointments are never an issue
Pros
At our community retail pharmacy, we absolutely love using Fresha! As an independent pharmacy without any fancy appointment booking apps, we started searching online for a solution. Booking appointments for COVID vaccines, flu vaccines and other shots can be challenging during the fall season. Fresha has made it incredibly easy for us and we even color-coordinate our shots to ensure clarity and ease.
Cons
Fresha charges for text messages sent to people who make appointments, which may not be a desirable option for small businesses. We haven't opted into it due to the cost, but we would love to if it becomes available for free or at a cheaper rate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nish
Pharmaceuticals, 1-10 employees
Less than a year
May 2024
Even a guy can use this
Even a guy can use this
Pros
As someone who always wants to look good, Fresha has made it easy for me to book appointments without any hassle. As I am constantly on the go, still Fresha allows me to work without from anywhere.
Cons
ummmm... I can't think of any because I really enjoyed using this.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bryan
Consumer Services, 51-100 employees
Less than 6 months
February 2024
Looks good on the surface- but cumbersome- NO CUSTOMER SERVICE other than email which is only occasssionally answered
Looks good on the surface- but cumbersome- NO CUSTOMER SERVICE other than email which is only occasssionally answered
Pros
Fresha price point is acceptable and the visual aspect is decent. There are some theoretically nice features, but they can be awkward to use at times.
Cons
The customer service is very poor. There's no phone number to call anyone. They don't always respond to emails, and when they do, it's never the same person, making it difficult to resolve ongoing issues. They demand screenshots even when a clear description of the problem is provided, which is frustrating, especially when the issue is intermittent, like difficulties with credit card payment integration. They introduce new features, but sometimes it's challenging to utilize them due to vague instructions.
Ease of use
3
Value for money
4
Customer Support
2
Functionality
4
Heather
Consumer Services, 1-10 employees
More than a year
February 2024
Scammed by Fresha
Scammed by Fresha
Pros
The system is relatively user-friendly however, Fresha has deceived us by placing a "Book Now" button on our website that redirects customers to the Fresha.com marketplace, where they have to create a Fresha account and Fresha takes a significant portion of our earnings. We have tried contacting Fresha, but they have not responded to our messages.
Cons
Fresha added a 'Book Now' button to our website, but it directs customers to the Fresha.com marketplace. This means every new client, especially since we're located in a tourist area, has to create a Fresha account, and we get charged 20%. Essentially, Fresha is taking more than a fifth of our earnings! We have yet to receive a response to our messages.
Ease of use
6
Value for money
2
Customer Support
2
Functionality
6
Anonymous
Not Specified, 1-10 employees
More than a year
February 2024
Poor customer care
Poor customer care
Pros
Honestly, there is nothing positive I can say about this dishonest company. It's impossible to reach a real person to resolve issues, and they fraudulently charge for things.
Cons
They are dishonest and charge for things they shouldn't. They even book fake appointments to collect 20%. They charge for existing clients as well. There are too many glitches, and they always come up with excuses like blaming the owner for incorrect links. They have a link that charges us 20% regardless of who schedules through it. I've emailed them five times in a week and requested someone to call, but I haven't received a response yet.
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Kellisha
Consumer Services, 1-10 employees
Less than a year
January 2024
Scheduling for hair app
Scheduling for hair app
Pros
I love how easy it is to manage my appointments with Fresha.
Cons
I don't have any specific comments. I just like the functionality.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laura
Banking, 51-100 employees
More than a year
December 2023
Great Place to Start
Great Place to Start
Pros
The backend was user-friendly and allowed for easy updates. It also offers a free option.
Cons
There was a consistent issue with clients booking online, which caused confusion for my guests.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Sable
Health, Wellness and Fitness, 1-10 employees
Less than a year
December 2023
Easy to use
Easy to use
Pros
I love the ease of use, online booking features, and overall accessibility.
Cons
Most of the time, urgent issues receive a quick response via email, but it's annoying not having a support line to call.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lucy
Cosmetics, 1-10 employees
More than a year
December 2023
Excellent System
Excellent System
Pros
Fresha is user-friendly, and the booking system provides accurate data. I opened two support tickets, and "Caitlin" from the support team was highly professional and resolved everything for me.
Cons
I wish I could customize the SMS reminder. Can't activate membership with partial payment?
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Zufferli
Cosmetics, 1-10 employees
Less than 6 months
December 2023
Love this system
Love this system
Pros
The customer service is incredibly responsive and acts quickly to address any concerns.
Cons
So far, there isn't much I don't like about Fresha.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cydnee
Cosmetics, 1-10 employees
Less than 6 months
December 2023
System is Intuitive
System is Intuitive
Pros
Fresha software is highly intuitive. It's easy to learn and use. Setting up the catalog is also a hassle free task and I love the flexibility it provides to quickly rearrange items. The manual form sending feature is fantastic and the product and inventory tracking system is excellent. The customer service is exceptional, and I highly recommend getting an account manager. They are worth their weight in gold and priced very reasonably.
Cons
Is it perfect? Nope, there are some things they need to address. Despite the issues, this is hands down the best system I've used. I've tried Massagebook, Square, Vagaro, Wix and Meevo, and I am highly impressed. I absolutely love my account manager (I can't remember the title you all give them).
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Maya
Health, Wellness and Fitness, 1-10 employees
Less than a year
November 2023
Fresha Review
Fresha Review
Pros
What I love most about Fresha is how easily I can find and schedule appointments. No more endless phone calls to find availability as the app simply shows me what's available nearby.
Cons
There's nothing I dislike about the app. It's very comprehensive.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Irma
Oil & Energy, 11-50 employees
November 2023
Appointments, scheduling and notes | An all-in-one no-brainer app
Appointments, scheduling and notes | An all-in-one no-brainer app
Pros
Let me start by saying it's FREE! Secondly, it's comprehensive! Thirdly, I can take notes and upload pictures, which is perfect for before/after photos or medical exams and prescriptions. And fourth, patients receive notifications via email and SMS. Is there anything more you could ask for?
Cons
I'd love to have the ability to edit the SMS reminder. It is good that it offers Portuguese as a language since I am based in Portugal. However, it's annoying that it uses Portuguese from Brazil (as if that's even legitimate). Words like "gerenciamento" and "oi" in a reminder for a health appointment in Portugal shouldn't exist if you want to maintain a professional image :(
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jorge
Alternative Medicine, 1-10 employees
More than a year
November 2023
Excellent System to book appointments and manage your salon
Excellent System to book appointments and manage your salon
Pros
Fresha software is surprisngly user-friendly, comprehensive and always evolving. The company is always think about the future and constantly introduces new features as per clint needs, which are pleasantly surprising. I also love the fact that they listen to us as customers and value our input. By the way the new Gift Cards are fantastic!
Cons
There's really nothing to dislike, but it might be worth considering adding an option in Blast messages where you send an initial email and then a reminder email goes out a few days later or at a specific time automatically. It could work well for occasions like Black Friday when everyone is trying to grab customers' attention! You could even offer a package where the second email is slightly cheaper than the first if you want to resend it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emily
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Bookings
Bookings
Pros
It's a fast and efficient software that offers cost-effective solutions and easy payment methods.
Cons
Despite having so many features, the software has limited availability of other helpful ones.
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Athanasius
Computer Software, 1-10 employees
November 2023
The best app for beauty and salons
The best app for beauty and salons
Pros
The booking system is user-friendly, provides accurate data, and works seamlessly in many countries. I've been using it continuously in the UAE and KSA.
Cons
The prices shown are usually higher than what the retailer charges.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Talal
Photography, 1-10 employees
Less than a year
November 2023
Fresha review
Fresha review
Pros
The platform is incredibly user-friendly which makes booking and canceling task so simple.
Cons
The customer service is terrible, and the staff is slow and unhelpful.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Isabelle
Information Technology and Services, 1-10 employees
Less than a year
November 2023
Appointment scheduling software
Appointment scheduling software
Pros
Fresha software allows me to easily schedule appointments.
Cons
The price-to-value ratio of this software is commendable.
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Expedit
Import and Export, 11-50 employees
November 2023
Management software
Management software
Pros
With this software, we can make appointments, analyze retail sales, manage therapeutic massages, and book hair salon services.
Cons
I highly recommend using this software for emergencies because it has no disadvantages or misdeeds.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
N'deto
Real Estate, 11-50 employees
November 2023
Maintenance Manager Software
Maintenance Manager Software
Pros
Designed for maintenance without a subscription, this software allows you to take care of beauty and well-being. It provides access to reservations and locations after an appointment has been made.
Cons
Fresha has no disadvantages whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Doris
Financial Services, 11-50 employees
November 2023
Best point of sale system
Best point of sale system
Pros
Among all the POS systems I've worked with, Fresha is hands down my favorite. The ability to manage everything from my phone is a huge bonus! It's easy to use, and the developers have truly considered every aspect of running a beauty business. Thank you, Fresha!
Cons
It's a bit inconvenient that I can no longer copy a voucher number from the 'voucher purchased' list onto my phone and paste it at checkout when asked for the number. In the beginning, this feature was available but it was changed with the latest updates. Now, I have to write down the number before I can check out a client on my phone.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Celeste
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Appointment scheduling software
Appointment scheduling software
Pros
I can quickly and easily create customer salons using this Fresha software.
Cons
This software ensures efficient management of my company and is very affordable.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fabrice
Construction, 11-50 employees
November 2023
Thank you for a great product.
Thank you for a great product.
Pros
The tools available are comprehensive, and the ease of use is remarkable.
Cons
Honestly, I am having trouble answering this question because I can't think of anything I don't like.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Health, Wellness and Fitness, 1-10 employees
More than a year
November 2023
Fresha: Very beautiful and free
Fresha: Very beautiful and free
Pros
Fresha is an incredibly user-friendly and efficient tool. It allows for calendar management and online appointment booking with customers. It has been highly beneficial for us lately.
Cons
Fresha is great because it provides online support and a knowledge base for customers.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anicet
Broadcast Media, 11-50 employees
Less than a year
November 2023
Retail Analytics Software
Retail Analytics Software
Pros
I highly recommend Fresha as software for better retail sales management and improved retail analytics.
Cons
Fresha is an affordable software that is easily accessible.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Senami
Design, 1-10 employees
October 2023
Fresha, a free software
Fresha, a free software
Pros
This booking and appointment scheduling software is incredibly easy to use. It's reliable, efficient in processing payments, and has a sleek interface.
Cons
I have no complaints. It's a perfect software for me.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Osian
Import and Export, 11-50 employees
Less than a year
October 2023
Management software
Management software
Pros
It's a management software that handles subscription-free scheduling for beauty and wellness appointments. It also manages bookings and pitches excellently.
Cons
I don't have any complaints regarding Fresha. Any user can benefit from its advantages.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cab
Food Production, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha software is a reliable management tool that helps me handle my customer calendar faster and more easily.
Cons
The price t -value ratio of Fresha software is affordable, so I don't have anything bad to say about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edmond
Human Resources, 11-50 employees
October 2023
Appointment scheduling software
Appointment scheduling software
Pros
This software helps me to stay organized for my various customer meetings.
Cons
There are no disadvantages with Fresha. On the contrary, it makes scheduling programs easier. So, I can't find any disadvantages.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Gauthier
Marketing and Advertising, 11-50 employees
October 2023
POS software for SMEs
POS software for SMEs
Pros
With comment authorization and POS software login, it's easy to use.
Cons
There is a room of improvement in few areas, still the pros or benefits of this software overshadow the problems,
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paschal
Accounting, 11-50 employees
Less than a year
October 2023
Appointment scheduling software
Appointment scheduling software
Pros
This software simplifies the appointment-making process. It's highly efficient and fast, making it an excellent tool.
Cons
I can't find any issues regarding this software.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Joel
Human Resources, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha the only subscription-free appointment scheduling software designed for beauty and wellness. The advantage is that everyone benefits from unlimited bookings and placements, an unlimited number of teams, and notifications.
Cons
There are no disadvantages related to this software. I promise the user won't be disappointed.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
WO Lucie
Building Materials, 11-50 employees
October 2023
A review of Fresha
A review of Fresha
Pros
Fresha is a scheduling software that streamlines the process of making appointments and reservations.
Cons
Fresha is simply the best and provides hassle free and quick customer service.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Oluwa Locheyi
Retail, 11-50 employees
Less than a year
October 2023
A very good software
A very good software
Pros
This tool makes it easy to schedule appointments. It's a high-quality software that offers exceptional reliability.
Cons
This software is very much reliable and easy to use. No complaints!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than 6 months
October 2023
Fresha
Fresha
Pros
I really like few things about Fresha, such as is a simple and inexpensive booking platform that is incredibly easy to use.
Cons
It would be a great help for small businesses if Fresha could assist in getting new salons off the ground.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alicia
Health, Wellness and Fitness, 1-10 employees
Less than a year
October 2023
Making your everyday the best with Fresha.
Making your everyday the best with Fresha.
Pros
I've been using Fresha to secure unlimited bookings for my farm medical services. It has significantly boosted my sales and helped me attract more customers through online bookings. The best part is, there are zero monthly fees, making it affordable for everyone. I've been able to keep my clients updated through automated texts.
Cons
I can't find any cons about this amazing software. It has truly helped me strategize my company.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Faith
Farming, 500+ employees
More than a year
October 2023
The Best Free Appointment Booking Software for Male Grooming Businesses
The Best Free Appointment Booking Software for Male Grooming Businesses
Pros
Fresha is free, easy to use and automatically adds appointments with location details to my Google calendar while setting reminders. This feature is incredibly convenient, and the customer support is excellent.
Cons
The app is rarely slow and clunky. Sometimes the suggested barbershop locations are not the nearest.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
October 2023
Management software
Management software
Pros
Thanks to this software, I can easily manage my agendas and set reminders for appointments.
Cons
We have not face any issues with this software, which is even better as it makes our tasks easier.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Enock
Civil Engineering, 11-50 employees
October 2023
Calendar software
Calendar software
Pros
This software not only ensures high-quality beauty salon services but also allows for easy appointment and reservation callbacks. It's also beneficial for cash register management in SMEs and caters to massage centers.
Cons
Fresha software doesn't cause any issues or have any cons.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rene Gildas
Program Development, 11-50 employees
October 2023
Management software
Management software
Pros
Fresha offers the unique feature of allowing program recall long after the initial setup.
Cons
Fresha is highly reliable but there is a little learning curve involved.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Fataye
Food Production, 11-50 employees
October 2023