Last Updated
Overview
Smartwerks is a reliable solution for small businesses seeking efficient inventory and sales tracking. Although the system sometimes lags, especially during peak hours, it provides reliable inventory and sales tracking. The user-friendly platform helps streamline operations, offering powerful insights and tools to improve decision-making and drive business growth.
Overall Rating
Based on 12 users reviews
4.2
Rating Distribution
Positive
75%
Neutral
25%
Negative
0%
Starting Price
Custom
Smartwerks Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
What Is Smartwerks?
Smartwerks is a powerful platform designed to support small businesses in managing inventory and sales. Its intuitive interface helps users track product levels, manage sales, and gain valuable insights into their operations. The platform's customization options ensure it fits the unique needs of each business. With robust support and reliable tools, Smartwerks software provides an efficient way for small businesses to optimize operations, reduce errors, and make smarter and well-informed decisions for better growth and profitability.
Smartwerks Pricing
Smartwerks Integrations
Who Is Smartwerks For?
Smartwerks POS is designed to cater to specialty needs of the following businesses by helping streamline point-of-sale inventory and customer management processes.
- Mattress stores
- Furniture stores
- Patio & hearth stores
- Jewelry stores
- Gift shops
Is Smartwerks Right For You?
Smartwerks is ideal for businesses aiming to optimize retail operations. It offers robust inventory management, sales tracking, and customer engagement tools. With features to streamline order processing, enhance delivery efficiency, and provide valuable business insights, Smartwerks drives growth while delivering a seamless, user-friendly experience.
Not sure if Smartwerks meets your needs? Our support team is ready to assist, so call us at (661) 384-7070.
Smartwerks Features
Point Of Sale
This powerful POS feature enables quick and secure transactions, allowing sales on both mobile and desktop devices. It streamlines sales processes, eliminates long lines, and boosts customer satisfaction.
Inventory Management
This feature gives real-time visibility into stock levels across locations. It helps manage inventory efficiently, ensuring businesses purchase the right number of products while avoiding overstocking.
Delivery Management
This helps businesses optimize delivery schedules, ensuring timely order fulfillment. It streamlines routes, enhances customer satisfaction, and lowers operational costs through better delivery management.
Employee Management
Smartwerks provides a Time Clock app for seamless employee check-ins. It tracks working hours, monitors performance, and manages commissions, enabling managers to enhance productivity and reward top performers efficiently.
Reporting
It assists businesses in tracking key metrics like sales, inventory, and employee performance. It's clear reports enable data-driven decision-making, helping businesses grow and improve efficiency.
Accounting
Accounting feature integrates with other Smartwerks tools, providing a full view of finances. It minimizes manual data entry, saves time, and helps manage budgets and track expenses effectively.
Integrations
It connects Smartwerks with services like customer texting and delivery scheduling. It helps businesses improve communication, systemize operations, and make better purchasing decisions for growth.
Pros And Cons of Smartwerks
Pros
Customizable to meet specific business needs
Supports integration with third-party financing
Provides reliable inventory and sales tracking
Intuitive and easy-to-understand setup process
Cons
System occasionally lags, especially during peak hours
Lacks a flexible invoice and sales order system
Sales reporting tools are not detailed enough
Smartwerks Reviews
Total 12 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars17%
3
Stars8%
2
Stars17%
1
Stars0%
Share your experience
Furniture, 1-10 employees
Less than a year
“Does the job but it is expensive”
Pros
Not only is it easy to use but schedule deliveries and generating reports is also not a problem for me anymore.
Cons
SmartWerks owned all our data and we had to buy our customer database. Also there is no layaway option, it is overpriced and it does not work well with mobile devices. It did not even sync with QuickBooks even though the sales rep told us it would.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Retail, 1-10 employees
Less than a year
“The setup took no time”
Pros
The setup is quick and it is really easy to use. Plus it integrates with credit card systems and supports third party financing which I like the most about it.
Cons
Honestly there is nothing negative to say. Everything about it is excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 11-50 employees
More than a year
“Offers the best assistance”
Pros
Smartwerks customization options were of the next level. Also I had specific requirements for multiple locations and so far, no other software has been able to handle but it does.
Cons
It would be great to have a report that shows all POs both past and open. However I found the integration process was smooth and easy.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What other apps does Smartwerks integrate with?
Smartwerks offers smooth integration with DispatchTrack and EBizCharge.
Does Smartwerks offer an API?
No, Smartwerks does not offer an API.
What level of support does Smartwerks offer?
Smartwerks offers phone, email/helpdesk, FAQs/forums, and knowledge base support.
What types of pricing plans does Smartwerks offer?
Smartwerks pricing is customized and available through quotes based on certain business requirements.
Who are the typical users of Smartwerks?
Typical users of Smartwerks are jewelry stores, furniture stores, mattress stores, gift shops, and patio & hearth stores.
Does Smartwerks have a mobile app?
No, Smartwerks does not have a mobile app.
What language does Smartwerks support?
Smartwerks supports only the English language.