SpotOn software is ideal for retail, professional services, automotive, and health-related businesses. Also, it serves restaurant businesses with various services, such as reservations, table management, and order processing, with an all-in-one platform. SpotOn enables business owners to streamline workflows and create unique customer experiences and analytics to optimize their business.

SpotOn Specifications

Sales Orders

Invoicing  

Sales Tracking  

Customer Management  

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What is SpotOn?

Overview

SpotOn is a versatile software for small businesses and the hospitality industry. It includes POS systems, marketing tools, and customer engagement features. The software is the ideal system to enhance operational efficiency and customer experience. SpotOn optimizes management by integrating payments, loyalty plans, reservation booking, table allocation, and order handling into one platform. Moreover, businesses can easily handle their marketing and promotions to payment processing through SpotOn POS.

SpotOn Pricing

SpotOn offers pricing plans for small business and restaurant categories:

Small Business

  • Retail Quick Start: Starting from $25/month
  • Retail Grow: Starting from $50/month

Restaurant

  • Quick Start: Starting from $0/month
  • Counter-service: Starting from $99/month
  • Full-service: Starting from $135/month
  • Customize your own: Custom pricing
You can also get a personalized SpotOn pricing quote per your business’s size and needs.

SpotOn Integrations

SpotOn successfully integrates with a wide range of apps, some of which are given below:

  • Davo
  • 7 Shifts
  • Order with Google
  • Chowly
  • Bevchek
  • Shogo
  • Quickbooks Desktop
  • R365
  • Marqii
  • QSR Automations
Schedule a SpotOn demo to learn more about its integrations.

Who Is SpotOn For?

SpotOn software is used by various businesses, such as:

  • Casual dining
  • Fine dining
  • Bar & nightclub
  • Brewery
  • Fast casual

Is SpotOn Right For You?

SpotOn is a top-tier restaurant and hotel management software that assists business owners with cohesive payment processing, innovative marketing tools, and robust customer engagement features. Furthermore, it helps business owners improve revenue and profitability and increase customer inflow by streamlining business operations and enhancing customer relationships. Due to its scalability, SpotOn is a choice of several leading businesses, such as Gotham, COTE, Loma Brewing Company, Mesero, and others.

Still unsure about SpotOn? Contact us at (661) 384-7070, and our team will help you with any further questions.

SpotOn Features

This feature offers customizable solutions for your business for efficient transaction management. You can optimize business operations through inventory management, customer insights, and sales analytics, which results in better revenue.

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SpotOn enables you to create and manage employee schedules smoothly. By ensuring proper staffing levels based on demand fluctuations and employee availability, you can reduce overall labor costs.

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The software streamlines automated payroll preparation by ensuring compliance with all payroll regulations. It will not only save your time but will also reduce errors associated with manual payroll processing.

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You will be able to integrate seamlessly with various business apps, which will enhance functionality and data harmonization across platforms. Using SpotOn, you will find different apps related to accounting software, marketing platforms, and customer relationship management systems.

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It helps you to set up and manage online ordering systems efficiently. This feature will allow you to accept orders, manage menus, and organize deliveries, which will expand your business and help you understand customer preferences more effectively.

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This feature helps hospitality businesses manage table reservations and waitlists effectively. It enables you to optimize your seating arrangements by reducing waiting times. SpotOn will help you streamline reservation management and improve your customer experience.

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Pros and Cons of SpotOn

Pros

  • User-friendly interface
  • Integration with numerous apps
  • Customizable marketing modules

Cons

  • The initial implementation is time-taking
  • Internet dependability

SpotOn Reviews

Overall Rating

4.1

46 Review(s)

Rating Distribution

5

star

(30)

4

star

(6)

3

star

(2)

2

star

(2)

1

star

(6)

June 2024

Owner company

RESUL

Restaurants

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

This is unlike anything I have ever experienced. It is terrible. I would not recommend wasting your time and money on it.

Cons

This system is terrible. It is just constant stress and issues every week.

June 2024

first pos system

pete

Restaurants

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Setting up was very easy and our installer/technician was amazing.

Cons

Honestly, there is nothing special about it. It is pretty easy to use and convenient.

June 2024

Good system for the money

Bill

Restaurants

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Pros

The sales and installation teams were extremely helpful. The onsite training was done very well.

Cons

I am still a bit confused about the reporting and deposits compared to Square, which I used before. It could also benefit from additional features for invoicing.

May 2024

A Bit of a Roller Coaster

Pamela

Hospitality

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

Pros

It is not like Square in terms of being an app, and the handheld devices do not rely on Wi-Fi. Also it is also fairly user-friendly. The implementation and installation teams have been great.

Cons

Once our new system was approved, our rep seemed to disappear. I am still waiting for the rest of my equipment and for my organization to be properly set up, but there have not been any follow-ups.

May 2024

DO NOT USE SPOTON

DAKIN

Automotive

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I have to say, the customer service is very very poor and I am not satisfied at all.

Cons

They continued to charge me customer fees even after months of speaking to someone about changing it. After the last incident, they locked all my funds and prevented my transactions from going through. It is been a terrible service experience.

May 2024

Absolute best

Megan

Photography

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

It is easy to use and the helpful tips provided are great. The customer support has been excellent.

Cons

At the moment, I do not have any problems or concerns.

April 2024

Switch to Spot On

Jackie

Restaurants

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Pros

The customer service has been exceptional, and the variety of features it offers will be helpful as we continue to grow.

Cons

The switch was not as easy as it appeared, but the customer service reps have been quick to respond and assist us with every issue.

April 2024

Gift Card System needs a lot of work

Anthony

Non-Profit Organization Management

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I do not have anything good to mention as I have only used it as a customer at an establishment that uses SpotOn.

Cons

There is no online option for customers to check their gift card balance. When I reached out to customer support, it took multiple back-and-forth emails for them to provide me with the balance on my two gift cards. Unfortunately, both balances they sent me were incorrect. Every other gift card in my wallet allows me to check the balance online except for this one.

April 2024

Good Product

PHIL

Food & Beverages

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

Pros

I am not sure yet. I just had it installed last week.

Cons

It is frustrating to have to make so many changes through the back-of-the-house instead of being able to make them at the register.

April 2024

Terrible Terrible company

Michele

Entertainment

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I am not happy at all. They have not even installed it yet but I have already been billed. I signed up a week ago.

Cons

They keep changing the fees and adding more. It feels like they are not being honest.

Frequently Asked Questions

No, SpotOn does not offer API.