Last Updated
Overview
SpotOn software is ideal for retail, professional services, automotive, and health-related businesses. Also, it serves restaurant businesses with various services, such as reservations, table management, and order processing, with an all-in-one platform. SpotOn enables business owners to streamline workflows and create unique customer experiences and analytics to optimize their business.
Overall Rating
Based on 46 users reviews
4.1
Rating Distribution
Positive
78%
Neutral
9%
Negative
13%
Starting Price
Custom
SpotOn Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Relationship Management (CRM)
What is SpotOn?
Overview
SpotOn is a versatile software for small businesses and the hospitality industry. It includes POS systems, marketing tools, and customer engagement features. The software is the ideal system to enhance operational efficiency and customer experience. SpotOn optimizes management by integrating payments, loyalty plans, reservation booking, table allocation, and order handling into one platform. Moreover, businesses can easily handle their marketing and promotions to payment processing through SpotOn POS.
SpotOn Pricing
SpotOn offers pricing plans for small business and restaurant categories:
Small Business
- Retail Quick Start: Starting from $25/month
- Retail Grow: Starting from $50/month
Restaurant
- Quick Start: Starting from $0/month
- Counter-service: Starting from $99/month
- Full-service: Starting from $135/month
- Customize your own: Custom pricing
SpotOn Integrations
SpotOn successfully integrates with a wide range of apps, some of which are given below:
- Davo
- 7 Shifts
- Order with Google
- Chowly
- Bevchek
- Shogo
- Quickbooks Desktop
- R365
- Marqii
- QSR Automations
Who Is SpotOn For?
SpotOn software is used by various businesses, such as:
- Casual dining
- Fine dining
- Bar & nightclub
- Brewery
- Fast casual
Is SpotOn Right For You?
SpotOn is a top-tier restaurant and hotel management software that assists business owners with cohesive payment processing, innovative marketing tools, and robust customer engagement features. Furthermore, it helps business owners improve revenue and profitability and increase customer inflow by streamlining business operations and enhancing customer relationships. Due to its scalability, SpotOn is a choice of several leading businesses, such as Gotham, COTE, Loma Brewing Company, Mesero, and others.
Still unsure about SpotOn? Contact us at (661) 384-7070, and our team will help you with any further questions.
SpotOn Features
Point Of Sale
This feature offers customizable solutions for your business for efficient transaction management. You can optimize business operations through inventory management, customer insights, and sales analytics, which results in better revenue.
Labor And Scheduling
SpotOn enables you to create and manage employee schedules smoothly. By ensuring proper staffing levels based on demand fluctuations and employee availability, you can reduce overall labor costs.
Payroll Prep
The software streamlines automated payroll preparation by ensuring compliance with all payroll regulations. It will not only save your time but will also reduce errors associated with manual payroll processing.
Integrations
You will be able to integrate seamlessly with various business apps, which will enhance functionality and data harmonization across platforms. Using SpotOn, you will find different apps related to accounting software, marketing platforms, and customer relationship management systems.
Online Ordering And Delivery
It helps you to set up and manage online ordering systems efficiently. This feature will allow you to accept orders, manage menus, and organize deliveries, which will expand your business and help you understand customer preferences more effectively.
Reservations And Waitlist
This feature helps hospitality businesses manage table reservations and waitlists effectively. It enables you to optimize your seating arrangements by reducing waiting times. SpotOn will help you streamline reservation management and improve your customer experience.
Pros And Cons of SpotOn
Pros
User-friendly interface
Integration with numerous apps
Customizable marketing modules
Cons
The initial implementation is time-taking
Internet dependability
SpotOn Reviews
Total 46 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars13%
3
Stars4%
2
Stars4%
1
Stars13%
Share your experience
Restaurants, 11-50 employees
Less than 6 months
“Good system for the money”
Pros
The sales and installation teams were extremely helpful. The onsite training was done very well.
Cons
I am still a bit confused about the reporting and deposits compared to Square, which I used before. It could also benefit from additional features for invoicing.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Restaurants, 11-50 employees
Less than 6 months
“first pos system”
Pros
Setting up was very easy and our installer/technician was amazing.
Cons
Honestly, there is nothing special about it. It is pretty easy to use and convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
Less than a year
“Owner company”
Pros
This is unlike anything I have ever experienced. It is terrible. I would not recommend wasting your time and money on it.
Cons
This system is terrible. It is just constant stress and issues every week.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Frequently Asked Questions
Does SpotOn offer an API?
No, SpotOn does not offer API.
What language does SpotOn support?
SpotOn supports the English language.
What other apps does SpotOn integrate with?
SpotOn integrates with various apps, such as R365, Marqii, Order with Google, Bevchek, Shogo, Quickbooks Desktop, Chowly, and many more.
Does SpotOn support mobile devices?
Yes, SpotOn supports Android, iPad, and iPhone devices.
What types of pricing plans does SpotOn offer?
You can get a comprehensive pricing quote according to your business needs.
Who are the typical users of SpotOn?
Typical users of SpotOn are small- to medium-sized restaurants and hospitality businesses.
What level of support does SpotOn offer?
SpotOn offers support through Knowledge Base, email, help desk, phone, and 24/7 live chat.