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Overview
Stitch Labs provides a comprehensive point-of-sale solution, streamlining payments and inventory to empower small and midsize businesses. While it may lack deep customization for highly specialized needs, its user-friendly interface and extensive feature set justify its role as a retail powerhouse.
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Starting Price
Custom
Stitch Labs Specifications
- Sales Orders
- Invoicing
- Sales Tracking
- Customer Management
What Is Stitch Labs?
Stitch Labs was a cloud-based inventory and operations management platform. They were acquired by Square in 2020. The platform provided solutions for channel management and fulfillment. It stopped operating in 2021, and the team has, since then, focused on building tools for Square. Stitch Labs also provided solutions for purchasing and financial management, as well as reporting and analytics. This helped teams streamline their operational workflows.
What Is Stitch Labs Best For?
Stitch Labs was best known for its multichannel inventory management, which helped businesses seamlessly sell in-store, online, and through social media platforms. The platform centralized existing sales and inventory data – all on a single interface. This gave retailers a single source of truth to manage their business. It also allowed them to monitor all sales channels, inventory levels, sales performance, and order management.
How Much Does Stitch Labs Cost?
Stitch Labs pricing starts at $29/location for its Plus Plan, with custom pricing available for its Premium Plan. The platform also offers a Free Plan.
In addition to the base subscription cost, and considering its acquisition by Square, organizations should keep the following potential hidden costs in mind:
- Implementation And Onboarding: $2000-$10,000 – As a result of initial system configuration, workflow setup, inventory structure, and administrator training for more complex retail operations
- Data Migration: $1000-$5000 – Costs associated with importing historical orders, product catalogs, inventory records, supplier information, and other operational data
- Integrations And API Connectivity: $500-$5000/integration – This involves connecting ecommerce storefronts, marketplaces, accounting systems, payment platforms, shipping tools, and other business applications
- Advanced Analytics And Reporting: $1000-$5000/year – Caused by custom dashboards, enhanced reporting, and more sophisticated financial and operational analysis
Reviewers typically saw Stitch Labs as a higher-value solution for retailers who were managing complex multi-channel operations. Its centralized inventory and order management justified a higher overall software investment.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Stitch Labs Integrations
Stitch Labs offers integrations with several platforms, such as:
- Wix Website Builder
- WooCommerce
- BigCommerce software
- Ecwid
- Easyship
- ShipBob
- Shippo
How Does Stitch Labs Work?
Once onboarding is completed, here’s how you can get started with Stitch Labs after logging in:
- Access the central workspace and review key operational information across the inventory, orders, fulfillment, purchasing, and reporting by logging in with the credentials provided
- Track stock levels across sales channels, warehouses, and retail locations by navigating the inventory dashboard for a centralized view of these metrics
- Use the order management tools to track fulfillment, shipping, returns, and order status after carefully reviewing incoming orders from connected sales channels
- Monitor your inventory availability and committed stock to identify any low-stock products, prevent overselling, and maintain appropriate quantities across channels
- Review inventory needs, create purchase orders, and track purchasing activity to manage purchase orders and replenishment activities
- Coordinate any fulfillment activities by routing orders to the appropriate warehouse, fulfillment center, or 3PL and tracking their progress through shipment
- Forecast reports to identify trends, support purchasing and operational decisions by analyzing sales and inventory movement
- Connect appropriate software for e-commerce, POS, shipping, and accounting to keep your orders, inventory, and financial information synchronized across the retail operation
Who Is Stitch Labs For?
Stitch Labs has many uses, primarily for:
- Clothing and gift shops
- Grocery stores
- Coffee shops
- Pop-up stores
- Retail boutiques
- Wine and liquor stores
- Plant and garden centers
Stitch Labs Use Cases
Based on our analysis of Stitch Labs’ features, capabilities, and marketing positioning, we have identified its real-world use cases.
Keeping Your Inventory Organized Across Online And Physical Sales Channels
Selling through online stores, marketplaces, and physical locations is often a challenge for retailers since they struggle to keep stock counts aligned when each channel offers a different sales record. With Stitch Lab’s multi-channel inventory management businesses get a centralized view of all available stock where it synchronizes inventory across platforms such as Shopify, Amazon, and Square. This can prevent items sold in a physical store from still remaining available online, reducing inventory errors.
Managing Orders Across Multiple Warehouses
A growing retailer that operates multiple warehouses across several locations may need to track orders that are waiting, fulfilled or being processed while maintaining accurate stock counts at each facility. Through Stitch Lab’s Order Management and Inventory Tracking, businesses get a single source of truth across warehouses and locations. This gives them visibility into order status.
Handling Wholesale And B2B Orders Along With Retail Sales
Brands that are selling directly to consumers and through wholesale or B2B accounts might need to manage different order flows without maintaining separate inventory records. Stitch Labs tackles this with its order management capabilities to support wholesale and B2B entries while keeping those orders within the same inventory and fulfilment workflow. It functions as an order-entry portal for wholesale and B2B channels, and for managing invoicing, packing, shipping, and order fulfillment.
Identifying Which Products And Sales Channels Are Performing Best
While reviewing sales across several channels, retail or consumer-goods teams may find it difficult to determine which products are selling fastest and which marketplace needs to be focused on. Reporting and analytics capabilities allow Stitch Labs users to examine sales and inventory activity, which includes best-selling items, deals, and performance by sales channel. These reports can help compare channel performance, identify top-selling products, and inform future sales decisions.
Coordinating Purchasing With Current Stock And Order Activity
Determining what to purchase without relying on separate spreadsheets for inventory, orders, and suppliers is a challenge for retailers to replenish products across multiple sales channels. Stitch Labs combines inventory management with purchasing and supplier management, so you can manage purchasing activity alongside current stock and order information. This is particularly useful for teams that use Stitch Labs to handle purchase orders while monitoring inventory levels and order fulfillment.
Is Stitch Labs Right For You?
Retailers that want to combine inventory management, orders, purchasing, and fulfillment, across multiple sales channels in a central view might find it useful. With its omnichannel inventory management, users can get a centralized view of all stock and sales activities. It is particularly useful for businesses that are selling through a combination of digital and physical methods like online stores and marketplaces.
Growing retailers, such as boutiques, grocery shops, gift shops, and other businesses that are managing inventories across multiple locations and warehouses may consider it helpful. It streamlines order management and inventory tracking teams by coordinating fulfillment, monitoring stock levels, and managing wholesale and B2B orders alongside retail operations.
For organizations that are looking for general-purpose business software and simple inventory management, Stitch Labs may not be useful. However, its visibility and control over inventory management make it a suitable choice for retailers.
Still unsure about Stitch Labs? Contact our customer support team at (661) 384-7070 to get help in making the right choice.
Stitch Labs Features
Payments
The platform syncs all sales data across various locations and warehouses, giving businesses a central view of the transactions that are taking place. This helps with streamlining financial management. Stitch Labs also conducts transactions through various payment types, like card payments and digital payment options.
Inventory Management
Stitch Labs provides users with real-time tools to track stock across all sales channels. Users can set low-stock alerts, print barcode labels, and manage vendors and purchase orders. Not only does this give structure to handling stock, but it also offers transparency into the status of the company’s inventory.
Pros And Cons of Stitch Labs
Pros
Imports all history, orders, and products into one platform
Centralizes all product and vendor information
Streamlines operations like inventory tracking and reporting
Cons
Streamlines operations like inventory tracking and reporting
The platform may lack certain features needed for specific workflows
Stitch Labs Reviews
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Frequently Asked Questions
Does Stitch Labs have a mobile app?
Stitch Labs software does offer a dedicated mobile app.
What language does Stitch Labs support?
The platform offers support in the English, French, and Spanish.
What other apps does Stitch Labs integrate with?
The software integrates with platforms WooCommerce, BigCommerce, Easyship, Shippo, and ShipBob.
Who are the typical users of Stitch Labs?
The platform caters to a variety of industries and sectors, including clothing and gift shops, grocery stores, coffee shops, pop-up stores, retail boutiques, wine and liquor stores, and plant and garden centers.
What types of pricing plans does Stitch Labs offer?
The vendor offers three Stitch Labs price options: Free at $0/month, Plus at $29+/month, and Premium at custom pricing. Request a customized Stitch Labs quote today!
What level of support does Stitch Labs offer?
Stitch Labs offers phone support.
Does Stitch Labs offer an API?
Yes, Stitch Labs does offer an API.