ShipBob

ShipBob

17 Review(s)

Overview

ShipBob helps ecommerce brands scale with fast fulfillment, real-time insights, and global distribution. While inventory and exception reporting lacks detail, ongoing tech updates bring valuable new features regularly. Grow confidently with reliable logistics, smooth integrations, and the support you need to deliver exceptional customer experiences.

Overall Rating

Based on 17 users reviews

2.5

Rating Distribution

Positive

29%

Neutral

47%

Negative

24%

Starting Price
Custom

ShipBob Specifications

Inventory Management

Order Fulfillment

Procurement Management

Logistics & Transportation

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What Is ShipBob?

ShipBob is a leading fulfillment platform built for direct-to-consumer brands looking to expand efficiently. Businesses benefit from systemized shipping, optimized inventory management, and fast delivery worldwide. Its user-friendly tools and wide integration options make operations smoother for fast-growing companies. ShipBob is trusted by entrepreneurs, startups, and established brands to enhance customer satisfaction and improve operational efficiency. The platform evolves to meet modern logistics demands with continuous innovation, empowering users to focus on growth.

ShipBob Pricing

ShipBob pricing is tailored to meet the specific needs of each business. Request a personalized quote based on your requirements and budget.

ShipBob Integrations

ShipBob supports integrations with multiple third-party applications, including:

Watch a free ShipBob demo to learn more about its integration capabilities.

Who Is ShipBob For?

ShipBob is designed for ecommerce businesses of all sizes, catering to B2B and wholesale companies. It is perfect for businesses in the following industries and sectors:

  • Apparel and Accessories
  • Beauty and Personal Care
  • Food and Beverages
  • Sports, Toys, and Games
  • Health and Wellness
  • Home Goods
  • Pets

Is ShipBob Right For You?

ShipBob is a great option if you're an ecommerce business looking to simplify fulfillment and scale with ease. It takes the hassle out of inventory, packing, and shipping, enabling you to focus on growing your brand. With fast delivery, global reach, and helpful tools, ShipBob helps you deliver a better customer experience while boosting your business efficiency.

Not sure if ShipBob meets your needs? Our support team is ready to assist, so call us at (661) 384-7070.

ShipBob Features

This powerful feature allows businesses to outsource warehousing, inventory management, and order shipping, freeing them up to focus on growth. ShipBob handles all logistics with efficiency and accuracy, ensuring smooth operations.

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This robust feature assists businesses by providing real-time inventory tracking and order processing, hence reducing the chance of errors. It streamlines warehouse operations, ensuring timely and accurate order fulfillment with minimal hassle.

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This important feature helps businesses optimize stock placement across fulfillment centers, making shipping faster and more cost-effective. It ensures products are stored in the right locations, improving delivery reliability and speed.

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Global Expansion feature enables businesses to expand internationally with ease by managing inventory in various regions. ShipBob offers fast and affordable global shipping, helping businesses enter new markets without complex logistics.

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This all-in-one feature empowers businesses to manage their entire fulfillment process from order receipt to shipping. By providing seamless integration with major eCommerce platforms, it ensures streamlined operations and efficiency.

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This feature enables businesses to offer fast, 2-day shipping by strategically placing products in key fulfillment centers. It enhances delivery speed, improves customer satisfaction, and provides a competitive advantage in the market.

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Omnichannel & B2B feature allows businesses to manage both direct-to-consumer and B2B orders from multiple sales channels. It simplifies expansion efforts and helps businesses efficiently serve a wider customer base across various markets.

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Pros And Cons of ShipBob

Pros

  • Orders are processed quickly and accurately

  • Technology constantly improves with new valuable features added

  • The Analytics dashboard is insightful and useful for performance tracking

  • Helpful SOPs and clear documentation in the help center

  • Stock checks are easy, and the team actively collaborates with users

Cons

  • Limited control over inventory adjustments without support help

  • Reporting could be more detailed for inventory and exceptions

  • The claim submission process is slow and requires many documents

  • Some data gaps affect decision-making for smaller teams

ShipBob Reviews

Total 17 reviews

2.5

All reviews are from verified customers

Rating Distribution

5

Stars

6%

4

Stars

24%

3

Stars

6%

2

Stars

41%

1

Stars

24%

Share your experience

K

Katherine

E-Learning, 1-10 employees

4.0
April 2025

Feels like a heavyweight in logistics

Pros

One thing I have noticed is that it provides smaller and mid-level brands with some amazing logistics features.

Cons

We ran into a few issues like order mix ups. As some end up receiving items that were not what was actually ordered which was frustrating.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

G

Gideon

Media Production, 51-100 employees

5.0
March 2025

I like it

Pros

It works great for planning inventory and the way it integrates with other platforms is something that impresses me the most.

Cons

There is really nothing I can say I dislike. Everything with this software has worked exactly how we needed without a single issue.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Angela

Apparel & Fashion, 11-50 employees

1.0
December 2024

Nightmare experience from start to finish

Pros

There is nothing too special about it that I would like to mention when it comes to pros.

Cons

So many issues like shipping takes forever, the pricing is insanely high and they charged us with an unexplained fee. Honestly this company feels like it is working against your business. My advice is that look elsewhere. Seriously.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

4

Frequently Asked Questions

ShipBob offers customized pricing plans according to the customer's needs. Users can request a detailed ShipBob cost analysis.

Typical users of ShipBob are ecommerce businesses of all sizes, including health and wellness, beauty and personal care, food and beverages, apparel and accessories, home goods, pets, as well as sports, toys, and games.

ShipBob offers smooth integration with a variety of apps, such as AfterShip, Klaviyo, Omnisend, TaxJar, Sezzle, Yotpo, and ShipStation.

ShipBob supports only the English language.

Yes, ShipBob offers an API.

Yes, ShipBob has a mobile app.

ShipBob software offers phone, email/helpdesk, FAQs/forums, and knowledge base support.