ShipBob
Last Updated
Overview
ShipBob helps ecommerce brands scale with fast fulfillment, real-time insights, and global distribution. While inventory and exception reporting lacks detail, ongoing tech updates bring valuable new features regularly. Grow confidently with reliable logistics, smooth integrations, and the support you need to deliver exceptional customer experiences.
ShipBob Specifications
- Inventory Management
- Order Fulfillment
- Procurement Management
- Logistics & Transportation
ShipBob Features
Outsourced Fulfillment
This powerful feature allows businesses to outsource warehousing, inventory management, and order shipping, freeing them up to focus on growth. ShipBob handles all logistics with efficiency and accuracy, ensuring smooth operations.
Warehouse Management System (WMS)
This robust feature assists businesses by providing real-time inventory tracking and order processing, hence reducing the chance of errors. It streamlines warehouse operations, ensuring timely and accurate order fulfillment with minimal hassle.
Inventory Placement
This important feature helps businesses optimize stock placement across fulfillment centers, making shipping faster and more cost-effective. It ensures products are stored in the right locations, improving delivery reliability and speed.
Global Expansion
Global Expansion feature enables businesses to expand internationally with ease by managing inventory in various regions. ShipBob offers fast and affordable global shipping, helping businesses enter new markets without complex logistics.
Full-Stack Fulfillment Platform
This all-in-one feature empowers businesses to manage their entire fulfillment process from order receipt to shipping. By providing seamless integration with major eCommerce platforms, it ensures streamlined operations and efficiency.
2-Day Shipping
This feature enables businesses to offer fast, 2-day shipping by strategically placing products in key fulfillment centers. It enhances delivery speed, improves customer satisfaction, and provides a competitive advantage in the market.
Omnichannel B2B
Omnichannel & B2B feature allows businesses to manage both direct-to-consumer and B2B orders from multiple sales channels. It simplifies expansion efforts and helps businesses efficiently serve a wider customer base across various markets.
Pros And Cons of ShipBob
Pros
Orders are processed quickly and accurately
Technology constantly improves with new valuable features added
The Analytics dashboard is insightful and useful for performance tracking
Helpful SOPs and clear documentation in the help center
Stock checks are easy, and the team actively collaborates with users
Cons
Limited control over inventory adjustments without support help
Reporting could be more detailed for inventory and exceptions
The claim submission process is slow and requires many documents
Some data gaps affect decision-making for smaller teams
ShipBob Reviews
Total 17 reviews
2.5
All reviews are from verified customers
Rating Distribution
5
Stars6%
4
Stars24%
3
Stars6%
2
Stars41%
1
Stars24%
Share your experience
E-Learning, 1-10 employees
“Feels like a heavyweight in logistics”
Pros
One thing I have noticed is that it provides smaller and mid-level brands with some amazing logistics features.
Cons
We ran into a few issues like order mix ups. As some end up receiving items that were not what was actually ordered which was frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Media Production, 51-100 employees
“I like it”
Pros
It works great for planning inventory and the way it integrates with other platforms is something that impresses me the most.
Cons
There is really nothing I can say I dislike. Everything with this software has worked exactly how we needed without a single issue.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Apparel & Fashion, 11-50 employees
“Nightmare experience from start to finish”
Pros
There is nothing too special about it that I would like to mention when it comes to pros.
Cons
So many issues like shipping takes forever, the pricing is insanely high and they charged us with an unexplained fee. Honestly this company feels like it is working against your business. My advice is that look elsewhere. Seriously.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
4
Frequently Asked Questions
What language does ShipBob support?
ShipBob supports only the English language.
What other apps does ShipBob integrate with?
ShipBob offers smooth integration with a variety of apps, such as AfterShip, Klaviyo, Omnisend, TaxJar, Sezzle, Yotpo, and ShipStation.
Does ShipBob offer an API?
Yes, ShipBob offers an API.
What types of pricing plans does ShipBob offer?
ShipBob offers customized pricing plans according to the customer's needs. Users can request a detailed ShipBob cost analysis.
Who are the typical users of ShipBob?
Typical users of ShipBob are ecommerce businesses of all sizes, including health and wellness, beauty and personal care, food and beverages, apparel and accessories, home goods, pets, as well as sports, toys, and games.
Does ShipBob have a mobile app?
Yes, ShipBob has a mobile app.
What level of support does ShipBob offer?
ShipBob software offers phone, email/helpdesk, FAQs/forums, and knowledge base support.