STORIS Reviews
Total 28 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars46%
4
Stars43%
3
Stars4%
2
Stars4%
1
Stars4%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Jenny
Furniture, 11-50 employees
More than a year
“Great Service After the Sale
Pros
Switching to Storis felt like stepping into the modern age. I was finally able to manage inventory, make sales and create services without relying on handwritten charts. Maybe it wasn't that terrible, but it definitely seemed like a major improvement.
Cons
The only thing that bothers me is the number of clicks it takes to accomplish my goal. Storis provides options to ensure I don't take the wrong route and make a mistake, but it can feel like a lot of clicks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caitlin
Retail, 11-50 employees
More than a year
“Not the cheapest but best solution for our industry by far
Pros
I can accomplish everything our company needs through this software for our day to day operations.
Cons
It definitely comes with a high price tag, but the service and support are unmatched.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cali
Retail, 11-50 employees
More than a year
“Very Helpful Product
Pros
STORIS software allows accurate inventory tracking and ensures items are assigned to customers when entering Sales Orders. This not only guarantees customers receive the correct items they purchased but also helps with reordering products. The analytics feature is a valuable tool for determining popular products and categories.
Cons
Integrating a new product into an established business always has its challenges. Storis has a lot of capabilities, and it did take some time to learn the product, but we managed it. It would be helpful to have the ability to open more than one program function window at a time. There are instances where it would be easier to view multiple windows without switching back and forth.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Jim
Furniture, 11-50 employees
More than a year
“review
Pros
It's reasonably easy to use. We are currently in the process of upgrading several releases.
Cons
I am currently not sure about the cons related to this software as I am the only user and primarily use it for accounting purposes.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Pam
Retail, 11-50 employees
More than a year
“Sklar
Pros
The new search engine automatically populates names when entering the last name. The new fulfillment step is great. Our Client Advocate is fantastic.
Cons
The "save history" function doesn't work properly. I have to save every time I am in an order before exiting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Retail, 11-50 employees
More than a year
“The Bed Store
Pros
I have only used Storis and never tried any other software. Storis seems easy to me, but I haven't used any other software to compare.
Cons
Similar to my previous point, I have only used Storis and have no experience with other software. Getting information out of Storis can be challenging, and the reporting could be more user-friendly. It would be great to have a dashboard for quicker access to sales data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Ashlyn
Retail, 1-10 employees
More than a year
“After Using For 5+ Years...
Pros
When I started working at Luxe Home Company, Storis was already well integrated into our routine and I immediately come to know that the software is easy to navigate and learn. In a small business, it's essential to perform tasks quickly and properly and the good thing is that Storis provides a step by step system that is easy to use. For example, if I want to view our outstanding gift certificates, even if I am not familiar with the function, I can simply search for "gift certificates," and a clearly labeled option appears which guides me through the prompts to print a report with the exact information I need.
Cons
When Storis isn't functioning correctly for any reason, troubleshooting can be difficult for users. Fortunately, technical support has always been quick to respond and help with any issues. My main frustration is when my computer goes to sleep or if I get disconnected from the internet. If I was working on a sales order or purchase order at that time, Storis doesn't let me back in, and I have to call to reset the page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Larry
Retail, 11-50 employees
More than a year
“Storis
Pros
It's an all in one software suite that meets all our needs.
Cons
It would be beneficial to have enhancements for certain features, such as the ability to uncomplete a sale.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lori
Design, 1-10 employees
More than a year
“Storis Review
Pros
One thing I must applaud is that our customer service rep makes it easy to view customer activity and Sales Order totals.
Cons
We can't input fabric yards in quarter yardages and we can't view a closed purchase order. When printing tags, the PO page exits after each item, which can be inconvenient. There are also some glitches in SKU creation.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
7
Vanessa
Retail, 1-10 employees
Less than a year
“McRoskey Mattress Company
Pros
The customer service team at Storis is remarkable in their tenacity to address issues as they arise.
Cons
It can be a bit cumbersome for our specific type of operations, as we operate differently from most mattress retailers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
7
Cathy
Furniture, 11-50 employees
More than a year
“good value
Pros
STORIS accountability aspect is great because it allows me to trace actions and identify missteps.
Cons
Quickbooks is more intuitive and easier to train people on as compared to SRORIS, in my experience.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Tashina
Retail, 11-50 employees
More than a year
“Info
Pros
It's really nice how easy it is to find existing information, especially regarding our guests.
Cons
It would be helpful if finding and reporting specific information was easier.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9
Bryan
Furniture, 11-50 employees
Less than a year
“Moving Forward With STORIS
Pros
There are numerous features in STORIS that I really like. The inventory control features are highly efficient. STORIS' delivery charge capabilities have increased our delivery charge revenue by 600%. These two important features have been a game changer for us.
Cons
From my perspective, there are no downsides. Yes, transitioning from a system we used for over two decades, which is significantly outdated compared to STORIS in terms of technology and effectiveness, was challenging. However, it was definitely worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Justin
Furniture, 1-10 employees
More than a year
“Lots of features
Pros
STORIS software offers a wide range of features, including point of sale, inventory management and special order options.
Cons
Due to the availability of so many different features, it can be a bit complex at the beginning. Sometimes updates require changes in how you use and navigate the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 500+ employees
Less than a year
“If you want a Time Machine Reminder of the terrible software of the 90's
Pros
I couldn't find any positives, except that this is considered the best software in the furniture world and highly praised. However, the software feels outdated like stepping back 30 years. It's terrible, clunky, slow and pathetically behind. They claim it's because of furniture industry as it is a bit different but having worked with logistics and financing in other organizations, I know it's just that the furniture industry and STORIS exploit customers and companies.
Cons
I have numerous complaints about everything! The software is slow and has an outdated look and feel. The company is not at all welcoming when it comes to cons as they reacts strongly to negative reviews. They contacted higher leadership within days, demanding retribution against employees who expressed their opinions. I am not kidding, once I posted a review, the Vice President found me on LinkedIn shortly after and wanted the review taken down and me fired. They are that petty because they know their product is terrible and pathetic. Furniture companies, being cost-conscious, think they are getting a top of the line product (just like they tell their customers), but in reality, they're receiving an attractive package with no better features. This product is a complete failure so stay away form it and instead, invest in a start-up company that will create something ten times better within months!
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Lauren
Furniture, 1-10 employees
More than a year
“Storis Review
Pros
Updating orders, information, pricing and descriptions is incredibly easy. The printer settings make life very convenient and ensure accessible records. The description button is a real time-saver when searching for a product.
Cons
STORIS software is quite complex and you need to get accustomed to the way Storis communicates. For example, using the tab key instead of enter is less convenient. Additionally, there are sometimes unnecessary multiple steps required and the search feature could be more versatile. It tends to be too specific at times.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Miguel
Furniture, 51-100 employees
Less than 6 months
“Storis for the win
Pros
I really love being able to export and import data sets via Excel. It has been immensely helpful for making mass catalog changes.
Cons
We have limitations on certain search queries, such as SQL is not allowed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jared
Furniture, 51-100 employees
More than a year
“Could be better
Pros
STORIS software is simple and easy to use at the point of sale for your business. The software has a relatively simple design which makes navigation a simple task.
Cons
STORIS software clearly shows how old it is. There are multiple things that are way to complex and can cause a lot of headaches to the users. Also you have to spend a lot of time to become accustomed to it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Cory
Airlines/Aviation, 51-100 employees
More than a year
“Best Inventory Tracking Software
Pros
Tracking inventory is not a problem anymore and the option to leave comments when making adjustments saves a lot of time.
Cons
The software is complex and requires a significant amount of time to learn.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anthony
Furniture, 51-100 employees
More than a year
“Storis Review
Pros
Storis offers a wide range of options that helps manage every area of our business.
Cons
The software is very expensive and complex, especially without proper training.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
9