STORIS

Great Service After the Sale

Pros

Switching to Storis felt like stepping into the modern age. I was finally able to manage inventory, make sales and create services without relying on handwritten charts. Maybe it wasn't that terrible, but it definitely seemed like a major improvement.

Cons

The only thing that bothers me is the number of clicks it takes to accomplish my goal. Storis provides options to ensure I don't take the wrong route and make a mistake, but it can feel like a lot of clicks.

Not the cheapest but best solution for our industry by far

Pros

I can accomplish everything our company needs through this software for our day to day operations.

Cons

It definitely comes with a high price tag, but the service and support are unmatched.

Very Helpful Product

Pros

STORIS software allows accurate inventory tracking and ensures items are assigned to customers when entering Sales Orders. This not only guarantees customers receive the correct items they purchased but also helps with reordering products. The analytics feature is a valuable tool for determining popular products and categories.

Cons

Integrating a new product into an established business always has its challenges. Storis has a lot of capabilities, and it did take some time to learn the product, but we managed it. It would be helpful to have the ability to open more than one program function window at a time. There are instances where it would be easier to view multiple windows without switching back and forth.

review

Pros

It's reasonably easy to use. We are currently in the process of upgrading several releases.

Cons

I am currently not sure about the cons related to this software as I am the only user and primarily use it for accounting purposes.

Sklar

Pros

The new search engine automatically populates names when entering the last name. The new fulfillment step is great. Our Client Advocate is fantastic.

Cons

The "save history" function doesn't work properly. I have to save every time I am in an order before exiting.

The Bed Store

Pros

I have only used Storis and never tried any other software. Storis seems easy to me, but I haven't used any other software to compare.

Cons

Similar to my previous point, I have only used Storis and have no experience with other software. Getting information out of Storis can be challenging, and the reporting could be more user-friendly. It would be great to have a dashboard for quicker access to sales data.

After Using For 5+ Years...

Pros

When I started working at Luxe Home Company, Storis was already well integrated into our routine and I immediately come to know that the software is easy to navigate and learn. In a small business, it's essential to perform tasks quickly and properly and the good thing is that Storis provides a step by step system that is easy to use. For example, if I want to view our outstanding gift certificates, even if I am not familiar with the function, I can simply search for "gift certificates," and a clearly labeled option appears which guides me through the prompts to print a report with the exact information I need.

Cons

When Storis isn't functioning correctly for any reason, troubleshooting can be difficult for users. Fortunately, technical support has always been quick to respond and help with any issues. My main frustration is when my computer goes to sleep or if I get disconnected from the internet. If I was working on a sales order or purchase order at that time, Storis doesn't let me back in, and I have to call to reset the page.

Storis

Pros

It's an all in one software suite that meets all our needs.

Cons

It would be beneficial to have enhancements for certain features, such as the ability to uncomplete a sale.

Storis Review

Pros

One thing I must applaud is that our customer service rep makes it easy to view customer activity and Sales Order totals.

Cons

We can't input fabric yards in quarter yardages and we can't view a closed purchase order. When printing tags, the PO page exits after each item, which can be inconvenient. There are also some glitches in SKU creation.

McRoskey Mattress Company

Pros

The customer service team at Storis is remarkable in their tenacity to address issues as they arise.

Cons

It can be a bit cumbersome for our specific type of operations, as we operate differently from most mattress retailers.