Swim POS software offers cloud-based solutions tailored for jewelers, encompassing point of sale, inventory management, and customer relationship management. However, initial training is required for users, especially non-technical ones. Despite this, its specialized features can significantly enhance jewelry store operations.

Swim POS Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Management

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What Is Swim POS?

Swim is a cloud-based point-of-sale and business management system tailored specifically for independent retail and manufacturing jewelers. It addresses common challenges such as inefficient manual processes, inventory inaccuracies, and fragmented customer data by offering integrated solutions that streamline operations. By automating tasks and centralizing information, Swim enables jewelers to focus more on customer service and business growth.

Swim POS Pricing

Swim POS software offers three packages:

  • Starter: $79/month
  • Medium: $139/month
  • Ultimate: $269/month
The cost of Swim POS will differ according to every business’s individual needs. Users can get pricing for the plan that best suits them.

Disclaimer: The pricing is subject to change.

Swim POS Integrations

Watch a free Swim POS demo to learn about its integrations.

Who Is Swim POS For?

The software is designed for businesses of all sizes spanning industries, such as:

  • Retail jewelry stores
  • Manufacturing jewelers
  • Wholesale jewelry businesses
  • Franchises & multi-store jewelry chains

Is Swim POS Right For You?

Swim POS is a top choice for jewelry businesses, enhancing efficiency, accuracy, and customer management. It minimizes manual errors, saves time, and provides valuable sales insights. With centralized operations, it streamlines daily management and supports business growth. Trusted in over 29 countries, Swim is a reliable partner for the jewelry industry.

Still not sure if Swim POS is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

Swim POS Features

Swim's inventory management system streamlines stock control by supporting RFID and barcoding, enabling quick and efficient tracking of jewelry items. This integration reduces manual errors, ensures accurate stock levels, and simplifies the management of complex inventories.

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The point-of-sale feature provides an intuitive interface for processing sales, accessible on tablets and smartphones. This mobility enables staff to assist customers anywhere on the shop floor, enhancing the shopping experience and increasing sales opportunities.

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The software’s customer management tools enable businesses to record detailed customer information, including preferences and purchase history. This data facilitates personalized service, strengthens customer relationships, and supports targeted marketing efforts, leading to improved customer retention.

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This feature offers complete control over supplier ordering processes. By centralizing supplier information and automating order management, businesses can maintain optimal stock levels, reduce procurement errors, and foster better supplier relationships.

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Swim POS provides in-depth, real-time reports and analytics, offering insights into sales performance, inventory status, and customer behavior. These analytics empower informed decision-making, identify growth opportunities, and enhance overall business strategy.

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Pros and Cons of Swim POS

Pros

  • Detailed and fast reporting capabilities
  • Comprehensive inventory management with RFID and barcoding support
  • Supports electronic or paper receipts
  • Offers applications for retail accounting
  • Calendar functionality for scheduling services

Cons

  • Higher pricing may not be suitable for smaller teams
  • Complexity due to extensive features
  • May require additional training for staff
  • Limited customization options

Swim POS Reviews

Overall Rating

3.7

3 Review(s)

Rating Distribution

5

star

(1)

4

star

(1)

3

star

2

star

(1)

1

star

July 2018

Perfect for jewelers

Alicia

Luxury Goods & Jewelry

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Pros

Swim works really well for jewelers as it covers all the small but important details for us like cut, clarity, color, size and more.

Cons

One thing I have noticed is that it is a bit on the pricey side and I personally prefer to pay one time upfront instead of dealing with a constant monthly fee.

April 2017

Packed with features but lacks service

Amber

Luxury Goods & Jewelry

Ease of use

2

Value for money

4

Customer Support

1

Functionality

6

Pros

It has everything I needed for our jewelry store. Such as it came with features like inventory tracking, repair tracking, appraisals and even tools to keep our clients organized.

Cons

Learning how to use it was not easy. I am usually good at figuring things out on my own but this one was a struggle. I booked two walkthrough sessions to get some guidance but Swim never called me. I reached out through email multiple times to reschedule and I did not hear back at all. Well I am pretty disappointed with how poor the service has been.

April 2015

Great software solution for jewelers of all sizes

Dan

Not Specified

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Pros

Swim software is simply the best. It is fully cloud-based, we do not have to worry about offsite backups and everything stays secure and encrypted. Everyone on our team can use it easily. And it is especially helpful for jewelers with workshops for tracking repairs and custom jobs is smooth. Also you can send receipts through email or SMS if that's your style even though printing is still an option too. Notifying customers by text when their item or quote is ready is quite convenient. The user interface is clean and easy to use. Sales data is easy to pull with different report templates or we can export to CSV and build your own in Excel or Numbers. Like it does not matter what device or OS we are on, we can log in from anywhere. Also Octahedron actually listens when we share feedback or ideas.

Cons

The time zone difference since it is in Australia and we are in the UK makes things difficult for us if there is ever a glitch. But honestly that kind of issue hardly ever happens. It's been running very well for at least a year now with zero downtime.

Frequently Asked Questions

Swim POS offers phone support, email, chat, FAQS and Knowledge Base.