Texada Software Reviews

“Texada is sincere.

Pros

As a customer, I find Texada employees to be skilled, genuine and very caring. Their product is great and the price is quite reasonable.

Cons

In the past, their support/resolution time has been slow but they are actively working on improving in this area.

“2023 User Conference

Pros

Over the years, I have developed a strong relationship with the staff and received excellent customer support.

Cons

Teaching our version of SRM to new staff can be a bit difficult.

“Equipment rental software

Pros

Setting up customers and invoicing is an easy task.

Cons

I have experienced glitches and unresolved issues with the software.

“Great software for contruction asset/inventory managment & finanicals

Pros

Texada software serves as the best one stop shop, handling equipment tracking, asset/inventory management and financials seamlessly.

Cons

Custom reports require payment and it can take time for the development team to implement them.

“Great software

Pros

Although in the beginning I had reservations about the integration process but I must admit that transferring our data from the previous software to this one was remarkably simple. Within two weeks, I became well versed in the software, navigating it without a problem and finding what I needed.

Cons

It would be beneficial to have additional features in the software, such as the ability to delete part numbers. We currently have products listed under multiple part numbers, some with added hyphens or "S" at the end which complicates inventory management.

“Awesome

Pros

I find the software easy to use with its great layout and impressive development.

Cons

At times, the software does not perform as well as expected.

“easy of operation

Pros

The availability of play data for testing the software adds to its reliability. The customer service provided is excellent.

Cons

The software could be made easier to use as there are too many windows to navigate in order to find things.

“Texada Software

Pros

Among the various modules we use, I personally favor the AR and AP module. It offers ease of use and has all the required features.

Cons

It is not always intuitive to locate certain functions. For example, I wanted to print an updated GL code list and expected it to be in the General Ledger module but it wasn't. Instead, I had to go to the System Maintenance module.

“Texada Survey

Pros

Regrettably there is very little I like about the system. The barcoding feature is beneficial for over the counter retail sales.

Cons

As mentioned previously in the survey...

“We can improve it

Pros

One aspect I really like is the option to use the play area for testing new or unusual scenarios. It helps reduce my reliance on the help desk. Since our rentals are typically monthly events, we don't use it a lot when it comes to the rest of the system.

Cons

The reporting function is lacking in certain aspects. It would be helpful to have a dedicated section for all reports as it gives you the option to choose which fields to include. I would prefer discussing with the development team how we can improve both financial and analytical reporting. Additionally, the batch processing/posting is not consistently organized. Having a designated section for posting would provide clarity on what needs to be posted. It would also be beneficial to have a pop-up confirmation when posting an item.

“Great software product with great support!

Pros

I find the system to be highly user friendly and they have the ability to customize reports based on our business needs. The support team always responds promptly to provide training or resolve any issues. It's truly a great product!

Cons

I wish the system was more similar to the old one where I could easily navigate by typing menu codes instead of relying on clicks.

“10 months of Texada

Pros

The entire process from entering a contract to selling a part, entering cash receipts and completing the daily close, flows smoothly and is much easier. One of the best features is the ability to quickly process payments when a customer calls to pay an invoice within seconds. Similarly, if a customer mentions missing invoices, I can easily bring up their information, check the box, and send the invoice(s) within minutes, which greatly enhances customer service. Texada is capable of generating all outstanding invoices and a statement within 10 minutes when management needs it for a customer visit. I love how I can issue a credit almost instantly for certain invoices. Additionally, the ability to work remotely is a fantastic feature, especially given what we've learned during the Covid pandemic.

Cons

It would be great if the workorder and sales order invoices were as easy to handle. It would be helpful if the customer's terms were more visible within the system, especially in the account inquiry. It would be beneficial if the clerk could easily see the terms when opening a transaction for a customer. This is particularly relevant because Stanmore has different account setups compared to other Texada users. Deposits associated with a sales order should be visible in the account inquiry.

“SRM - An Expansive Product to Meet Your Needs at Your Level

Pros

This product offers a wide range of features. It has everything you need without being pushy about it. From inventory and customer management to reporting and analytics, fleet management and resource management, it covers it all. Moreover, the customer support is truly exceptional with there support we able to resolve any issues within minutes which makes problem solving a hassle free process.

Cons

Unfortunately, it's not the most user-friendly system due to its complexity. However, with a little training you can use it without a problem.

“My review

Pros

Texada software provides a wide array of options specifically designed for rental companies, and even more.

Cons

There are a few features that needs some sort of upgradation and I feel that it lacks options for sales.

“Texada & aerial rentals

Pros

The ease of use is remarkable, and the tech support provided is superior, especially on the rental side.

Cons

Adding sale products could be made easier especially considering the large number of small, inexpensive parts.

“TEXADA

Pros

After using Texada for just over a year, I find it quite easy to use. I quickly learned how to navigate it and it fulfills all my requirements.

Cons

The reporting feature is not up to the mark. It doesn't offer many options and the inventory organization could be improved.

“Excellent Product!

Pros

The application's design is excellent, and it is highly user-friendly. I have experienced no downtime.

Cons

Throughout my three years of using Texada Systematics, I really have no complaints or suggestions for improvement. I am pretty much happy with the product.

“Business necessity!

Pros

We had been using the previous version of Texada rental store program for over three decades, and we were familiar with it and liked it. When we decided to update, we were pleasantly surprised to find that the new version was both familiar and easy to learn along with many improvements over the original. We were concerned about transferring our information to the new system but SRM made the transition easy and we were up and running the next day. Also we truly like the programs simplicity and have no worries about system crashes. The daily close process is quick and even simple. In short we highly recommend this SRM program!

Cons

The only thing we wish the new system had is the ability to print instantly after creating a contract, just like it works in the cloud-based version.

“SRM Works for our company!

Pros

Texada software is easy to operate, and it can be easily taught to new employees. It maintains excellent records, and I refer to the item history almost daily.

Cons

The most common issue we encounter is record locks. I am not sure if it's due to the software or my internet connection.

“Texada

Pros

One of the great features is the ability to email invoices directly to clients.

Cons

The three-step "daily close" procedure required to process a payment on a recently issued invoice can be a bit cumbersome.