Texada Software

Texada is sincere.

Pros

As a customer, I find Texada employees to be skilled, genuine and very caring. Their product is great and the price is quite reasonable.

Cons

In the past, their support/resolution time has been slow but they are actively working on improving in this area.

2023 User Conference

Pros

Over the years, I have developed a strong relationship with the staff and received excellent customer support.

Cons

Teaching our version of SRM to new staff can be a bit difficult.

Equipment rental software

Pros

Setting up customers and invoicing is an easy task.

Cons

I have experienced glitches and unresolved issues with the software.

Great software for contruction asset/inventory managment & finanicals

Pros

Texada software serves as the best one stop shop, handling equipment tracking, asset/inventory management and financials seamlessly.

Cons

Custom reports require payment and it can take time for the development team to implement them.

Great software

Pros

Although in the beginning I had reservations about the integration process but I must admit that transferring our data from the previous software to this one was remarkably simple. Within two weeks, I became well versed in the software, navigating it without a problem and finding what I needed.

Cons

It would be beneficial to have additional features in the software, such as the ability to delete part numbers. We currently have products listed under multiple part numbers, some with added hyphens or "S" at the end which complicates inventory management.

Awesome

Pros

I find the software easy to use with its great layout and impressive development.

Cons

At times, the software does not perform as well as expected.

easy of operation

Pros

The availability of play data for testing the software adds to its reliability. The customer service provided is excellent.

Cons

The software could be made easier to use as there are too many windows to navigate in order to find things.

Texada Software

Pros

Among the various modules we use, I personally favor the AR and AP module. It offers ease of use and has all the required features.

Cons

It is not always intuitive to locate certain functions. For example, I wanted to print an updated GL code list and expected it to be in the General Ledger module but it wasn't. Instead, I had to go to the System Maintenance module.

Texada Survey

Pros

Regrettably there is very little I like about the system. The barcoding feature is beneficial for over the counter retail sales.

Cons

As mentioned previously in the survey...

We can improve it

Pros

One aspect I really like is the option to use the play area for testing new or unusual scenarios. It helps reduce my reliance on the help desk. Since our rentals are typically monthly events, we don't use it a lot when it comes to the rest of the system.

Cons

The reporting function is lacking in certain aspects. It would be helpful to have a dedicated section for all reports as it gives you the option to choose which fields to include. I would prefer discussing with the development team how we can improve both financial and analytical reporting. Additionally, the batch processing/posting is not consistently organized. Having a designated section for posting would provide clarity on what needs to be posted. It would also be beneficial to have a pop-up confirmation when posting an item.