WellnessLiving POS software simplifies operations for companies by integrating scheduling, payment processing, client management, and marketing tools. While some initial training may be required, the comprehensive benefits make it a valuable solution for managing and growing your business.

WellnessLiving Specifications

Sales Orders

Invoicing

Sales Tracking

Customer Management

View All Specifications

What Is WellnessLiving?

Overview

WellnessLiving POS software is a cloud-based solution designed for the health and wellness industry, catering to fitness studios, spas, and salons. It provides a complete suite of solutions for managing daily operations. The software focuses on dealing with common industry issues such as fragmented systems, inefficient workflows, and client engagement challenges. By consolidating these functions into one platform, WellnessLiving helps businesses streamline processes, enhance customer experience, and foster growth.  

WellnessLiving Pricing

The software offers four main packages:

  • Starter: $49/month
  • Business: $99/month
  • BusinessPro: $175/month
Enterprise: Offering larger companies a complete feature set. Get pricing details to finalize the best plan for your business needs.

Disclaimer: Pricing is subject to change

WellnessLiving Integrations

Wellness Living POS seamlessly integrates with various popular business applications, including:

  • Reserve with Google
  • Zapier
  • Wellhub
  • Spivi
  • Finance by Quickbooks
  • Door Access
Watch a free WellnessLiving demo to learn more about its integrations.

Who Is WellnessLiving For?

The software is designed for businesses of all sizes across the health, wellness and fitness industries. This includes businesses like:

  • Yoga studios
  • Music studios
  • Gyms
  • Dance studios
  • Martial arts studios

Is WellnessLiving Right For You?

Recognized as a leading software in its niche, WellnessLiving supports businesses in efficiently managing their services and client relationships, making it an essential tool for industry professionals. It is scalable and secure, and proven to increase revenue and brand loyalty. It has a user base of over twenty million people currently.  

Still not sure if WellnessLiving is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision.

WellnessLiving Features

Book-a-Spot in WellnessLiving software allows clients to book specific equipment and rooms online, enhancing convenience and reducing scheduling conflicts. This feature helps businesses maintain a full schedule, improve client satisfaction, and minimize missed appointments, leading to better resource utilization.

how it worksSee How It Works

The Elevate Staff App enables team members to manage their schedules, track their performance, and communicate with clients seamlessly. This increases staff efficiency and accountability, ensuring high-quality service delivery and improving overall operational organization.

how it worksSee How It Works

Isaac AI Churn Predictor uses advanced algorithms to identify clients at risk of leaving, enabling targeted retention efforts. By predicting churn, businesses can engage at-risk clients with personalized strategies, boosting customer loyalty and reducing turnover.

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The Achieve Client App offers clients a convenient platform to book appointments, track schedules, and receive notifications. This feature enhances the client experience by providing easy access to services and real-time updates, fostering stronger client relationships and satisfaction.

how it worksSee How It Works

WellnessLiving integrates payment processing with appointment scheduling, simplifying transactions. This streamlines billing, reduces administrative burdens, and ensures a smooth, efficient payment experience for clients and businesses alike.

how it worksSee How It Works

Pros and Cons of WellnessLiving

Pros

  • Mobile apps
  • Easy to navigate
  • Customizable
  • Extensive suite of tools
  • Cheap to deploy
  • Excellent customer service

Cons

  • Marketing tools could be better
  • More flexibility needed for managing classes
  • Upgrades can be slow

WellnessLiving Reviews

Overall Rating

3.9

40 Review(s)

Rating Distribution

5

star

(25)

4

star

(4)

3

star

2

star

(5)

1

star

(6)

May 2024

My Review

Jason

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The customer support I received was exceptional. It was a relief to be able to speak with someone over the phone and have them guide me through my issues when I needed help.

Cons

I was disappointed to discover that they require an annual contract each year. It's important to know this before signing up because I was unaware of it. At first I thought it would be a month to month arrangement after the first year!

May 2024

Great Gym Management Software

Chelsea

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Booking becomes pretty easy with the app! The reporting capabilities and member notifications are fantastic.

Cons

Contacting customer support from Australia was sometimes a bit too hard.

May 2024

Support team review

Lara

Health, Wellness and Fitness

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

Pros

I really admire the support and the helpfulness of the staff.

Cons

The integration with Meta ads was poor and there wasn't enough marketing and pixel integration to create smoother sales funnels.

May 2024

I am a fan.

Colleen Michelle

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The customer support is truly top-notch. I had some urgent questions that required immediate responses and they were very quick to reply.

Cons

I have nothing bad to say about the software or the staff.

May 2024

Clunky Beast, Glitchy Software, Poor Tech Support, EXPENSIVE

Hana

Alternative Medicine

Ease of use

2

Value for money

2

Customer Support

2

Functionality

7

Pros

Having worked with WellnessLiving for over 4 years, I have become very familiar with the software. It worked well initially, but numerous "improvements" made it clunky, slow, and glitchy for both owners and clients. On a positive note, it allowed me to understand what works and what doesn't for my business and it makes it easy for me to choose an alternative EHR/CRM.

Cons

The quoted price did not remain the same and increased to three times the original amount: When I first joined, I received a quote for a locked-in price throughout the lifetime of use, as long as I signed within a specific time frame. During the conversation with the salesperson, I expressed my satisfaction about finding a Canadian CRM that provided a price in Canadian Dollars, which would simplify bookkeeping. Unfortunately, this was not honored, and I was immediately charged in USD. Over the course of 4 years with Wellness Living, the price increased to nearly three times the original quote. Additionally, the software became bulkier and more difficult to use. My clients gradually became dissatisfied as they encountered issues accessing their accounts and booking appointments. They would also experience being kicked out of forms and lose all their progress. I constantly had to review client accounts for remaining visits because it was too challenging for the clients. The tech support team was located overseas, and communication was often a struggle. When I finally decided to switch to a more suitable EHR/CRM, I requested the data necessary for migration. Instead of complying, Wellness Living attempted to pressure me into staying by shifting the discussion to the contract. As they were hindering my ability to perform due diligence under PHIPA and PIPEDA, I had no choice but to file a complaint with the governing bodies in order to obtain the required data.

May 2024

Avoid! Waste of time and money!

Tara

Individual & Family Services

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

Pros

I can't provide much feedback since I couldn't access my account, so I never got the opportunity to use it.

Cons

I am disappointed for various reasons. Firstly the customer service is poor and the staff is very unprofessional. I am being billed for a service I haven't used and despite reaching out through calls and emails, no one responds.

May 2024

happy custom

Melissa

Recreational Facilities and Services

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Pros

Once you learn and understand it, the software is quite user-friendly.

Cons

The learning curve and setup was a difficult and time consuming task for me.

April 2024

Great robust software. Great support.

Gaelan

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The overall functionality is great. The features are robust, and the company is responsive to their customers. They constantly improve the software and provide excellent education. Additionally, the credit card processing fees are very reasonable, making financial tracking easy.

Cons

Sometimes, the calendar takes a while to load when I am booking. Additionally, some features are not very intuitive.

April 2024

Best product and nearly all in one

Joshau

Alternative Medicine

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

Pros

With WellnessLiving, now it is very easy for my customers to use our branded app. They can create an account, schedule appointments, update payment information and more all from their phone. As a business owner, it's also easy to set up.

Cons

It's frustrating that I can't automate customer journey emails, and I have to rely on Mailchimp for that purpose. I also have to manually track KPIs using Excel and multiple reports from WellnessLiving. The integration with Google or Instagram for quick and easy booking isn't seamless, which discourages some customers. If your business is somewhat complex, you have to set up numerous purchase options, and as a result, customers can't apply their free reward sessions to their account for booking.

April 2024

Nice, Easy Software to Use

Sam

Health, Wellness and Fitness

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I really liked using it because it was very user-friendly. It did exactly what I needed for my business, and the customer service was exceptional.

Cons

The app often behaves strangely.

Frequently Asked Questions

No,  WellnessLiving does not offer an API.