Last Updated
Overview
Craftflow helps home service teams improve call performance through AI-driven coaching, real-time guidance, and actionable conversation insights. While customization options appear limited compared to enterprise platforms, it remains well-suited for sales-focused teams seeking better booking consistency and performance visibility across daily operations.
Be the first one to leave a review!
No review found
Starting Price
Custom
Craftflow Specifications
- Lead Management
- Activity Tracking
- Reporting And Analytics
- Performance Tracking
What Is Craftflow?
Craftflow software is a platform designed for home services teams that use phone and in-home conversations to drive sales. It provides real-time AI coaching, call analysis, and performance insights to help teams understand customer interactions and identify missed revenue opportunities. The platform captures and analyzes conversations, supports sales coaching, and integrates with common industry tools. Craftflow helps growing and established service businesses improve consistency, visibility, and sales execution through data-driven guidance.
Craftflow Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Craftflow Integrations
Craftflow features seamless integration with various third-party applications, including:
- Salesforce
- ServiceTitan
- HubSpot CRM software
- AccuLynx software
- Estimate Rocket
- Jobber
- JobNimbus software
Who Is Craftflow For?
The platform is built to support home services across a variety of industries, including:
- HVAC
- Roofing
- Home remodelling
- Plumbing
- Electrical services
- Painting
- Foundation repair
Is Craftflow Right For You?
If you’re a home services organization focused on improving sales conversations and increasing booked work, Craftflow provides a real-time AI sales coaching platform designed for in-home and call center teams. It supports sales teams by analyzing customer conversations, identifying missed opportunities, and helping improve performance during live interactions.
Home service businesses use Craftflow across industries such as HVAC, plumbing, and remodeling, and integrates with platforms like ServiceTitan and Salesforce. It is best suited for teams looking to gain clearer insight into sales performance and improve results through real-time coaching and conversation analysis.
Still not sure if Craftflow is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Craftflow Features
Call Coaching
Craftflow analyzes call behavior to refine conversations that drive appointments. The system evaluates tone, pacing, and phrasing, delivering targeted coaching insights that help teams improve booking consistency and strengthen call effectiveness across outbound interactions consistently.
CSR Scoring
The platform automatically evaluates CSR performance against defined booking standards. AI-driven scoring highlights strengths, flags improvement areas, and provides structured feedback that supports consistent service quality and measurable performance gains across customer-facing teams.
AI Call Assistant
The software delivers real-time guidance during live calls to address objections effectively. Context-aware prompts help representatives respond confidently, maintain conversation flow, and increase conversion potential without interrupting natural customer interactions during active sales and support.
Smart Lead Scoring
Craftflow applies predictive intelligence to evaluate lead quality before outreach begins. It helps identify high-value prospects, enabling prioritized follow-ups and more effective approaches aligned with conversion likelihood across sales workflows and campaigns.
Revenue Pattern Analysis
The platform examines performance trends to uncover behaviors driving higher revenue outcomes. It enables automated coaching recommendations that help replicate success across teams and improve overall revenue consistency through data-driven insights.
Pros And Cons of Craftflow
Pros
Captures and analyzes every conversation automatically
Improves booking rates with real-time AI coaching
Provides actionable performance insights from every customer interaction
Cons
Extensive capabilities may initially overwhelm users
May lack consistent dedicated support
Craftflow Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
Does Craftflow offer an API?
No, Craftflow does not offer an API.
What types of pricing plans does Craftflow offer?
The estimated pricing for Craftflow ranges from $80 - $200/user/month, depending on the plan selected and the features included. Request a detailed Craftflow cost breakdown for your organization today.
What language does Craftflow support?
Craftflow primarily supports the English language.
Does Craftflow have a mobile app?
Yes, Craftflow offers a dedicated mobile application for iOS and Android devices.
What other apps does Craftflow integrate with?
Craftflow integrates with a range of third-party applications, including Salesforce, ServiceTitan, HubSpot CRM software, AccuLynx, Estimate Rocket, Jobber, and JobNimbus, enabling smoother data flow across sales and operations systems.
Who are the typical users of Craftflow software?
Craftflow is designed for home service businesses across multiple industries, including HVAC, roofing, home remodeling, plumbing, electrical services, painting, and foundation repair.
What level of support does Craftflow offer?
Craftflow offers support through FAQs, phone, email, and an online contact form.