Dialaxy

Dialaxy Inc

Claimed

Claimed

Last Updated

Overview

Dialaxy provides cloud telephony for sales teams, centralizing calls and SMS. Despite some geographical restrictions on number purchases, the platform’s exceptional 24/7 customer support is widely praised. Overall, Dialaxy's combination of reliability and support makes it a compelling choice for business communication.

Dialaxy Inc Specifications

  • Lead Management
  • Contact Management
  • Sales Automation
  • Activity Tracking

Dialaxy Inc Features

Call Recording

This function helps boost contact center insights by capturing key conversations for improved communication strategies. Organizations can optimize operations by reviewing captured conversations for quality assurance, training, and gaining valuable insights into customer interactions.

See How It Works
Frictionless SMS

The software enables business texting from any registered line in Dialaxy, allowing instant SMS exchange while seamlessly integrating your CRM. This enhances efficiency by allowing instant messaging and automatically synchronizing this communication data with your existing CRM.

See How It Works
Interactive Voice Response (IVR)

Dialaxy provides an interactive customer menu that facilitates seamless navigation and access prior to connecting with an agent. This feature optimizes customer interactions, automating processes to boost efficiency, engagement, and satisfaction for streamlined customer service operations.

See How It Works
Advanced Filtering

Users can efficiently organize call, message, and voicemail logs by filtering them based on date and time, providing detailed and refined data. This capability enables users to quickly sort and analyze communication logs to extract specific data for reporting.

See How It Works

Pros And Cons of Dialaxy Inc

Pros

  • Extensive CRM integration options

  • Provides virtual numbers instantly

  • Advanced IVR for call routing

Cons

  • Number issues and document verification

  • Geographical restrictions on numbers

Dialaxy Inc Reviews

Total 64 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

23%

4

Stars

52%

3

Stars

25%

2

Stars

0%

1

Stars

0%

Share your experience

IC

Ishaan Cooper

Education, 1-10 employees

Less than a year

4.0
October 2026

“Useful for remote teams keeping phone costs in check”

Pros

We can give remote support staff their own virtual numbers and share lines without extra setup headaches. It makes it easier for people working from different locations to stay connected under one system.

Cons

The mobile app sometimes lags on background notifications and badges. I still have to pull to refresh to clear read indicators or load the latest call logs.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MFBR

Muhammad Fazli bin Rosli

Customer Service, 1-10 employees

Less than a year

4.0
October 2026

“Keeps our telecom costs manageable as we scale”

Pros

Sales reps can drop a pre-recorded voicemail into a recipient’s inbox and immediately move on to the next person. Saves time on outreach.

Cons

Mobile app sometimes lags on notifications and badges. Have to pull to refresh to clear read indicators or update call logs. Minor but noticeable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

NK

Nathan Kapoor

SaaS, 1-10 employees

More than a year

3.0
October 2026

“Reliable calls across devices”

Pros

Clear, stable calls with low latency across different devices.

Cons

International numbers require documents, causing some processing delays.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Frequently Asked Questions

Does Dialaxy offer an API?

No, Dialaxy software does not provide an API.

What language does Dialaxy support?

The platform is primary available in English.

What other apps does Dialaxy integrate with?

The software integrates smoothly with various systems and platforms, including Magento, monday.com software, ZohoCRM, Shopify software, and HubSpot Sales Hub.

Does Dialaxy have a mobile application?

Yes, it has a mobile app.

What types of pricing plans does Dialaxy offer?

The platform offers four pricing tiers: Basic at $10/month plus $10/additional user, Plus at $20/month with the same per-user fee, and Pro at $30/month with $10 for each extra user, while Enterprise plans are available with custom pricing. You can also request a personalized Dialaxy price quote now.

Who are the typical users of Dialaxy?

Businesses across various industries, including education, travel and tourism, insurance, e-commerce, and healthcare, benefit from Dialaxy features.

What level of support does Dialaxy offer?

The software offers chat and email support.