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Dialpad Connect

Dialpad Connect

Last Updated Apr 22, 2025

Overview

Dialpad Connect software unifies all business conversations on an AI-powered cloud platform, automating tasks, streamlining workflows, and keeping teams productive across any device, anywhere. While occasional call connectivity issues may arise, admins benefit from powerful monitoring tools with detailed call metrics to optimize performance and efficiency.

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Overall Rating

Based on 8 users reviews

4.3

Rating Distribution

Positive

88%

Neutral

0%

Negative

13%

Starting Price
Custom

What Is Dialpad Connect?

Dialpad Connect is an AI-powered customer communication platform designed to enhance productivity through automatic note-taking, real-time insights, and seamless team collaboration. It offers voice, video, chat, and SMS/MMS with 100% uptime, ensuring uninterrupted, reliable communication. As a fully cloud-based solution, Dialpad Connect syncs across all devices and platforms in real time, keeping teams effortlessly connected. Its advanced AI capabilities, robust security, and flexible deployment options make it a reliable, scalable, and efficient communication solution for businesses worldwide, regardless of location or time zone.

Dialpad Connect Pricing

The Dialpad Connect pricing structure offers three interesting plans, which include:

  • Standard: $27/user/month
  • Pro: $35/user/month
  • Enterprise: Contact for pricing
The Dialpad Connect price model can be tailored to align with your business targets.

Disclaimer: The pricing is subject to change.

Dialpad Connect Integrations

Dialpad Connect supports integrations with multiple third-party applications, including:

Users can schedule a Dialpad Connect demo to learn more about its integration.

Who Is Dialpad Connect For?

Dialpad Connect is utilized across various industries, including:

  • Retail
  • Insurance
  • Technology
  • Professional services
  • Health
  • Real estate
  • Legal
  • Recruitment
  • Education
  • Automobile

Is Dialpad Connect Right For You?

Looking for a smart, reliable business phone system? Dialpad Connect offers an AI-powered solution with live transcriptions, AI-curated call summaries, and seamless call management. With easy setup, global accessibility, and 100% uptime, this cloud-based platform ensures uninterrupted, high-quality communication while increasing productivity and collaboration across teams and locations.

Are you still unsure about Dialpad Connect? Contact us at (661) 384-7070 and get expert assistance from our team regarding any further queries.

Pros And Cons of Dialpad Connect

Pros

  • User customization for ringing and interface preferences

  • AI-powered call transcription and summaries

  • Call recording and insights for review and training

  • Admin monitoring tools with call metrics

Cons

  • Occasional call connectivity issues

  • Complex backend management for new employees

  • Limited WhatsApp Business integration

Frequently Asked Questions

Dialpad Connect supports English.

Yes, Dialpad Connect offers API access.

Dialpad Connect offers a dedicated mobile application for Android and iOS devices.

Dialpad Connect offers a flexible pricing structure with three plans: Standard at $27 per user per month, Pro at $35 per user per month, and Enterprise with custom pricing. Request a detailed Dialpad Connect cost analysis to see which plan works best for you.

Dialpad Connect integrates with various third-party applications, including Salesforce, Office365, Zendesk, Google Workspace, OneLogin, Okta, HubSpot, and Zoho, enhancing workflow efficiency and ensuring smooth communication across business tools.

Dialpad Connect is widely used across retail, insurance, technology, professional services, health, real estate, legal, recruitment, education, and automobile industries, providing seamless communication solutions tailored to diverse business needs.

Dialpad Connect provides comprehensive support through multiple channels, including email/help desk, FAQs/forum, knowledge base, phone support, 24/7 live representatives, and chat