Gong

Gong Software

14 Review(s)

Overview

Gong software captures and analyzes sales conversations to reveal actionable insights. While it requires initial training, the software’s ability to enhance sales strategies and boost team performance makes it a valuable asset for sales organizations.

Overall Rating

Based on 14 users reviews

4.1

Rating Distribution

Positive

86%

Neutral

7%

Negative

7%

Starting Price
Custom

Gong Software Specifications

Lead Management

Sales Pipeline Management

Contact Management

Sales Automation

View All Specifications

What Is Gong Software?

Overview

Gong is a cloud-based software platform specializing in revenue intelligence solutions for sales teams across various industries. By analyzing customer interactions, Gong software provides insights that help improve sales performance and streamline workflows. The platform addresses challenges such as lengthy sales cycles, ineffective coaching, and limited visibility into sales processes.

Gong Software Pricing

Gong software cost will differ depending on your organization's type and needs. Users can get pricing for the plan that best suits them.

Gong Software Integrations

The software seamlessly integrates with various business applications, including:

  • Slack
  • LinkedIn Sales Navigator
  • Zapier
  • Microsoft Teams
  • Salesforce
  • HubSpot CRM
  • Zoom
  • Google Calendar
Watch a free Gong software demo to learn more about its integrations.

Who Is Gong Software For?

Gong software is designed for businesses of all sizes across various industries and sectors, such as:

  • Technology
  • Healthcare
  • Financial services
  • Professional services
  • Manufacturing
  • Telecommunications
  • Education

Is Gong Software Right For You?

Recognized as a leader in its field, Gong empowers businesses to make data-driven decisions and enhance their sales strategies. The software is scalable and secure and is ISO 27001, ISO 27017, ISO 27018, and ISO 27701 certified. NASDAQ, LinkedIn, Kelly, Snowflake, and Dropbox are currently using it.

Still not sure if Gong software is right for you? Contact our customer support team at (661) 384-7070, and they will help you make the best decision.

Gong Software Features

Gong software utilizes AI to analyze customer interactions, pulling data from calls, emails, and CRM systems. This enables sales teams to gain insights into potential deal outcomes, improving revenue prediction accuracy.

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Gong Engage streamlines sales engagement by providing AI-driven automation and guidance throughout the sales process. This feature enhances productivity and fosters high-quality interactions by enabling teams to engage entire accounts rather than individual leads.

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The software offers robust language support, allowing teams to operate effectively in diverse linguistic environments. This ensures that communication with customers is clear and effective, regardless of language barriers, which enhances relationship-building and customer satisfaction across global markets​.

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Users can monitor key themes and concepts in customer conversations, automatically generating insights based on billions of interactions. This helps sales teams identify trends, adjust messaging, and better understand customer needs, ultimately leading to more targeted and effective sales strategies​.

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The analytics and reporting capabilities of Gong provide real-time visibility into sales performance through comprehensive dashboards. This enables teams to track key metrics, assess the effectiveness of their strategies, and continuously refine their approach based on data-driven insights, fostering ongoing improvement in sales outcomes​.

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Pros And Cons of Gong Software

Pros

  • User-friendly interface with easy navigation

  • Integrates well with existing CRM systems

  • Enhances team collaboration and transparency

  • Helps in coaching sales reps effectively

Cons

  • Limited customization options for reports

  • Performance may lag with large datasets, according to software users

  • Initial setup can be complex

Gong Software Reviews

Total 14 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

43%

3

Stars

0%

2

Stars

7%

1

Stars

7%

Share your experience

N

Neel

Logistics and Supply Chain, 11-50 employees

More than a year

1.0
November 2024

Exporting data Is not allowed

Pros

At the end of the day, I see it as an advanced call recorder.

Cons

I find the data access limitations and the lack of bulk export quite frustrating.

Rating Distribution

Ease of use

4

Value for money

1

Customer Support

2

Functionality

1

M

Megan

Hospital & Health Care, 500+ employees

More than a year

4.0
November 2024

Ideal for Its Intended Purpose

Pros

I find it very helpful to easily reference calls that I was unable to attend.

Cons

I feel there is a lack of privacy within the organization since all calls related to the business are stored in one place.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A

Anonymous

Computer Software, 500+ employees

More than a year

4.0
October 2024

Fantastic sales tool, but quite costly

Pros

It provides valuable insight into the conversations we have with customers and significantly enhances our ability to learn from each other, allowing us to coach one another on how best to assist them.

Cons

The standalone offering is very expensive, especially with the growing number of competitors who offer similar value propositions along with other enterprise systems.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Gong software offers an API.

Gong software supports the English language.

Gong software integrates with Salesforce, HubSpot, and Microsoft Teams.

Yes, Gong software has a mobile app.

Gong software price depends on your business needs. Users can get pricing for a custom plan.

The typical users of Gong software are those in telecommunications, healthcare, and technology.

Gong software offers email, Knowledge Base, and FAQs.