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Overview
Grain conversation intelligence records and analyzes sales calls to highlight key moments and pipeline trends. Although automated updates may need manual adjustments sometimes, the tool’s coaching scorecards, Customer Relationship Management (CRM) sync, and searchable insights improve visibility. Overall, it helps sales teams turn customer conversations into actionable data.
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Starting Price
Custom
Grain Specifications
- Sales Automation
- Activity Tracking
- Reporting And Analytics
- Performance Tracking
What Is Grain?
Grain is a conversation intelligence platform designed for sales teams to capture, analyze, and act on customer call insights. It automatically records meetings, identifies key moments, and logs summaries and action items to help sales leaders monitor deals and coach reps. Users can generate follow‑up content and organize call highlights so teams stay aligned on customer needs and pipeline status.
Grain Pricing
The software offers a starting price of $19/seat/month for its Starter plan. Other paid tiers include:
- Business: $39/seat/month
- Enterprise: Custom pricing
A free plan is also available with limited features.
Disclaimer: The pricing is subject to change.
Grain Integrations
The platform integrates with several third-party applications and systems, such as:
- Google Meet
- Microsoft Teams
- Zoom
- Salesforce
- HubSpot CRM software
- Slack software
- Zapier
Who Is Grain For?
Grain is well-suited for a wide range of industries and teams, including:
- Sales
- Product and research
- Customer success
- Recruiting and hiring
- Remote teams
Is Grain Right For You?
Sales teams often struggle to retain insights from customer conversations and efficiently track what matters most in deals. Grain helps by capturing every call, organizing key moments, and updating CRM records so teams can assess performance and pipeline trends. It is suited for mid‑market sales organizations focused on data‑driven coaching and deal progression. The platform is also SOC 2 Type II certified, and practices measures like Single Sign-On (SSO) and hosts data on Amazon Web Services (AWS) servers to ensure security.
Still doubtful if Grain software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Grain Features
Coaching And Performance Insights
Among the key Grain features, this capability tracks conversation data to measure performance metrics and generate coaching scorecards. Scorecards provide precise feedback and guidance. Insights highlight areas for improvement, helping sales teams refine skills and support effective development over time.
Pipeline And Deal Visibility
With this feature, the platform links sales conversations to CRM data. Deals can be analyzed using SPICED, highlighting successful patterns. Insights help teams monitor progress and support moving opportunities toward closed-won outcomes.
Automated Follow-Up
The software generates follow-up emails using meeting context and SPICED data. Meeting summaries sync instantly to CRM systems. This feature helps account executives save time while keeping records organized and actionable.
Pros And Cons of Grain
Pros
Support team provides responsive, helpful assistance
Automated insights drive effective team coaching
Converts meeting data into analyzable insights
Cons
Smart tags occasionally miss specific call phrases
Sometimes challenging to re-invite Grain to meetings
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Frequently Asked Questions
Who are the typical users of Grain?
Grain is ideal for a variety of industries and teams, including sales, product and research, customer success, recruiting and hiring, and remote teams.
What language does Grain support?
The software supports multilingual capability, including English.
What level of support does Grain offer?
The platform provides support via email and help center.
What types of Grain price plans are available?
The software has a starting price of $19/seat/month for the Starter plan. Other paid tiers include the Business plan at $39/seat/month and an Enterprise plan with custom pricing. A free plan with limited features is also available. Contact us to request a personalized Grain cost quote based on your institution's requirements.
Does Grain offer an API?
Yes, Grain offers an API.
What other apps does Grain integrate with?
The platform integrates with various third-party applications and systems, including Google Meet, Microsoft Teams, Zoom, Salesforce, HubSpot, Slack, and Zapier.
Does Grain have a mobile app?
No, Grain does not offer a mobile app.