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Overview
Kommo is a sales CRM that helps businesses boost sales by unifying messaging channels and managing leads in one place. Although some users report that the platform's automation features are a little basic, its sales pipelines and AI‑assisted communication tools deliver measurable workflow efficiencies.
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Starting Price
Custom
Kommo Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
What Is Kommo?
Kommo is a sales CRM software designed to help businesses capture, manage, and convert leads across messaging channels like WhatsApp, Instagram, email, and live chat. Its unified inbox, customizable sales pipelines, and automation tools help teams stay organized and responsive, leading to better customer engagement and improved pipeline visibility. The platform also offers AI‑powered features that assist with replies and task management to streamline work.
Kommo Pricing
The vendor offers the following three Kommo pricing plans:
- Base – $15/user/month (For 6 months)
- Advanced – $25/user/month (For 6 months)
- Enterprise – $45/user/month (For 6 months)
Disclaimer: The pricing is subject to change.
Kommo Integrations
The system integrates with the following platforms, such as:
- Zapier Software
- Calendly Software
- Mailchimp Software
- Twilio Software
- Zendesk Suite
- Shopify Software
Who Is Kommo For?
Kommo is ideal for a wide range of industries and sectors, including:
- Marketing
- Advertising
- Tourism
- Health and fitness
- Construction
- Legal
- Accounting
Is Kommo Right For You?
If your business relies on messaging lead acquisition and customer conversations, then Kommo might be a perfect fit. Its features, including omnichannel inbox, automated workflows, and AI‑assisted engagement, help teams stay responsive and organized. The software also priortizes security and confidentiality of sensitive user data.
Still have concerns about the Kommo software? Contact our customer support experts at (661) 384-7070, who will address all your queries to help you make an informed decision.
Kommo Features
Team Chat
Keep your sales and support teams in sync with private and group messaging tied to client profiles using this functionality. It ensures that all conversations are contextual, reducing miscommunication, streamlining internal collaboration, and making it easier to track client interactions across departments for faster decision-making.
Tasks
The platform manages follow-ups and appointments by setting reminders directly within client profiles. Kommo features task tracking tools to ensure deadlines are met, responsibilities are clear, and your team stays organized, improving productivity, and guaranteeing that no client interaction is overlooked.
Chat Button
Create a customizable chat button for your website that connects multiple messaging channels like WhatsApp, Instagram, or Telegram using this feature. It allows potential clients to reach you instantly, improving lead capture, boosting engagement rates, and providing a seamless communication experience for users.
Web forms
Design visually appealing forms that automatically feed lead information into your sales pipeline. These forms help reduce manual entry, capture more qualified leads, and ensure your team can follow up promptly, turning website visitors into actionable opportunities efficiently.
Messaging campaigns
Kommo software lets users broadcast messages to potential and existing clients via apps like WhatsApp to maintain engagement long after initial contact. Additionally, users can automate and personalize campaigns to ensure consistent communication, nurturing leads, and helping businesses convert prospects into customers more effectively.
Pros And Cons of Kommo
Pros
Shows network comments
Unifies messages in one place
Sends alerts automatically
Cons
Cannot track tickets via email
Support options feel limited
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Frequently Asked Questions
Does Kommo have a mobile app?
Yes, Kommo offers a mobile app available on Android and iOS devices.
What level of support does Kommo offer?
Kommo provides email, phone, WhatsApp, text message, contact forms, and online chat support options.
Does Kommo offer an API?
Yes, Kommo offers an API.
Who are the typical users of Kommo?
Typical users of Kommo include professionals working in tourism, construction, accounting, marketing, advertising, health and fitness, and legal industries.
What types of pricing plans does Kommo offer?
The platform offers three pricing plans: Base ($15/user/month), Advanced ($25/user/month), and Enterprise ($45/user/month). Get flexible Kommo price quotation today.
What other apps does Kommo integrate with?
Kommo integrates with Calendly, Twilio, Zapier, Shopify, Mailchimp, WeChat, and Zendesk.
What language does Kommo support?
Kommo supports multiple languages, including Turkish, English, Portuguese, and more.