Kommo

Kommo

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Overview

Kommo is a sales CRM that helps businesses boost sales by unifying messaging channels and managing leads in one place. Although some users report that the platform's automation features are a little basic, its sales pipelines and AI‑assisted communication tools deliver measurable workflow efficiencies.

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Starting Price
Custom

Kommo Specifications

  • Lead Management
  • Sales Pipeline Management
  • Contact Management
  • Sales Automation

Kommo Features

Team Chat

Keep your sales and support teams in sync with private and group messaging tied to client profiles using this functionality. It ensures that all conversations are contextual, reducing miscommunication, streamlining internal collaboration, and making it easier to track client interactions across departments for faster decision-making.

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Tasks

The platform manages follow-ups and appointments by setting reminders directly within client profiles. Kommo features task tracking tools to ensure deadlines are met, responsibilities are clear, and your team stays organized, improving productivity, and guaranteeing that no client interaction is overlooked.

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Chat Button

Create a customizable chat button for your website that connects multiple messaging channels like WhatsApp, Instagram, or Telegram using this feature. It allows potential clients to reach you instantly, improving lead capture, boosting engagement rates, and providing a seamless communication experience for users.

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Web forms

Design visually appealing forms that automatically feed lead information into your sales pipeline. These forms help reduce manual entry, capture more qualified leads, and ensure your team can follow up promptly, turning website visitors into actionable opportunities efficiently.

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Messaging campaigns

Kommo software lets users broadcast messages to potential and existing clients via apps like WhatsApp to maintain engagement long after initial contact. Additionally, users can automate and personalize campaigns to ensure consistent communication, nurturing leads, and helping businesses convert prospects into customers more effectively.

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Pros And Cons of Kommo

Pros

  • Shows network comments

  • Unifies messages in one place

  • Sends alerts automatically

Cons

  • Cannot track tickets via email

  • Support options feel limited

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Frequently Asked Questions

Does Kommo have a mobile app?

Yes, Kommo offers a mobile app available on Android and iOS devices.

What level of support does Kommo offer?

Kommo provides email, phone, WhatsApp, text message, contact forms, and online chat support options.

Does Kommo offer an API?

Yes, Kommo offers an API.

Who are the typical users of Kommo?

Typical users of Kommo include professionals working in tourism, construction, accounting, marketing, advertising, health and fitness, and legal industries.

What types of pricing plans does Kommo offer?

The platform offers three pricing plans: Base ($15/user/month), Advanced ($25/user/month), and Enterprise ($45/user/month). Get flexible Kommo price quotation today.

What other apps does Kommo integrate with?

Kommo integrates with Calendly, Twilio, Zapier, Shopify, Mailchimp, WeChat, and Zendesk.

What language does Kommo support?

Kommo supports multiple languages, including Turkish, English, Portuguese, and more.