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Overview

Kommo is a sales CRM that helps businesses boost sales by unifying messaging channels and managing leads in one place. Although some users report that the platform's automation features are a little basic, its sales pipelines and AI‑assisted communication tools deliver measurable workflow efficiencies.

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Kommo Specifications

Lead Management

Sales Pipeline Management

Contact Management

Sales Automation

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What Is Kommo?

Kommo is a sales CRM software designed to help businesses capture, manage, and convert leads across messaging channels like WhatsApp, Instagram, email, and live chat. Its unified inbox, customizable sales pipelines, and automation tools help teams stay organized and responsive, leading to better customer engagement and improved pipeline visibility. The platform also offers AI‑powered features that assist with replies and task management to streamline work.

Kommo Pricing

The vendor offers the following three Kommo pricing plans:

  • Base – $15/user/month (For 6 months)
  • Advanced – $25/user/month (For 6 months)
  • Enterprise – $45/user/month (For 6 months)
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Disclaimer: The pricing is subject to change.

Kommo Integrations

The system integrates with the following platforms, such as: 

Book a free Kommo demo to learn more about these integration capabilities.

Who Is Kommo For?

Kommo is ideal for a wide range of industries and sectors, including: 

  • Marketing
  • Advertising
  • Tourism
  • Health and fitness
  • Construction
  • Legal
  • Accounting

Is Kommo Right For You?

If your business relies on messaging lead acquisition and customer conversations, then Kommo might be a perfect fit. Its features, including omnichannel inbox, automated workflows, and AI‑assisted engagement, help teams stay responsive and organized. The software also priortizes security and confidentiality of sensitive user data.

Still have concerns about the Kommo software? Contact our customer support experts at (661) 384-7070, who will address all your queries to help you make an informed decision.

Kommo Features

Keep your sales and support teams in sync with private and group messaging tied to client profiles using this functionality. It ensures that all conversations are contextual, reducing miscommunication, streamlining internal collaboration, and making it easier to track client interactions across departments for faster decision-making.

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The platform manages follow-ups and appointments by setting reminders directly within client profiles. Kommo features task tracking tools to ensure deadlines are met, responsibilities are clear, and your team stays organized, improving productivity, and guaranteeing that no client interaction is overlooked.

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Create a customizable chat button for your website that connects multiple messaging channels like WhatsApp, Instagram, or Telegram using this feature. It allows potential clients to reach you instantly, improving lead capture, boosting engagement rates, and providing a seamless communication experience for users.

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Design visually appealing forms that automatically feed lead information into your sales pipeline. These forms help reduce manual entry, capture more qualified leads, and ensure your team can follow up promptly, turning website visitors into actionable opportunities efficiently.

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Kommo software lets users broadcast messages to potential and existing clients via apps like WhatsApp to maintain engagement long after initial contact. Additionally, users can automate and personalize campaigns to ensure consistent communication, nurturing leads, and helping businesses convert prospects into customers more effectively.

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Pros And Cons of Kommo

Pros

  • Shows network comments

  • Unifies messages in one place

  • Sends alerts automatically

Cons

  • Cannot track tickets via email

  • Support options feel limited

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Frequently Asked Questions

Yes, Kommo offers a mobile app available on Android and iOS devices.

Kommo provides email, phone, WhatsApp, text message, contact forms, and online chat support options.

Yes, Kommo offers an API.

Typical users of Kommo include professionals working in tourism, construction, accounting, marketing, advertising, health and fitness, and legal industries.

The platform offers three pricing plans: Base ($15/user/month), Advanced ($25/user/month), and Enterprise ($45/user/month). Get flexible Kommo price quotation today.

Kommo integrates with Calendly, Twilio, Zapier, Shopify, Mailchimp, WeChat, and Zendesk.

Kommo supports multiple languages, including Turkish, English, Portuguese, and more.

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