Last Updated
Overview
Ternair offers a customer data and marketing automation platform that helps businesses unify customer information and run personalized campaigns. While some advanced integrations may require technical setup, its real-time data insights, automated workflows, and omnichannel engagement tools make it a reliable solution for data-driven marketing teams.
Ternair Specifications
- Lead Management
- Sales Pipeline Management
- Contact Management
- Sales Automation
Ternair Features
Reporting And Analytics
Ternair provides comprehensive reporting and analytics tools that help businesses turn raw data into actionable insights. The Report Center includes standard reports while allowing users to create custom dashboards, track key metrics, and analyze trends, enabling smarter decision-making and optimizing marketing and sales performance across all campaigns.
360-Degree Customer View
The platform offers a single marketing database that consolidates all customer and prospect information into golden records. Users can track behaviors, interactions, needs, and complaints, ensuring personalized engagement. This holistic view supports segmentation, campaign optimization, and strategic planning, giving businesses the insights needed to improve customer experience and retention.
Time Tracking
The software features intuitive time tracking capabilities that help teams optimize workflows and improve efficiency. Users can monitor tasks, record hours, and analyze productivity patterns. By gaining visibility into work processes, organizations can identify bottlenecks, allocate resources more effectively, and maximize employee output across projects and campaigns.
Website Recognition
Ternair captures visitor behavior independently of third-party or Google data, using its proprietary script. Businesses can track clicks, navigation paths, and engagement patterns in real time. This intelligence enables personalized content delivery and tailored communication strategies, ensuring each website visitor receives relevant messaging to increase conversions and engagement.
Lead Generation
The platform streamlines lead generation by registering, tracking, and qualifying prospects automatically. Users can identify high-potential leads for sales while nurturing others with personalized content. This targeted approach ensures that marketing efforts focus on the most promising opportunities, enhancing conversion rates, accelerating sales cycles, and improving overall campaign efficiency.
Pros And Cons of Ternair
Pros
Centralizes all customer data for easy segmentation
Flexible data connectivity linking internal and external sources
Supports omnichannel campaigns across multiple communication channels
Cons
Email attachments are not supported natively
Limited visibility into underlying SQL code execution
Ternair Reviews
Total 2 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
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Share your experience
Danique d.
Building Materials, 51-100 employees
More than a year
“Lots of options available”
Pros
Ternair is very user friendly, offers a wide range of possibilities and the service and guidance are both fast and excellent.
Cons
I cannot point out any disadvantages or downsides.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Darren B.
Human Resources, 51-100 employees
More than a year
“Easy control and quick support”
Pros
The interface is very user friendly, issues get resolved quickly and it's really nice to have direct control over your own campaigns.
Cons
One limitation is not being able to send attachments and every now and then it would be useful to look under the hood at the SQL code being used. That said I understand the reasoning behind both and they're only minor drawbacks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Frequently Asked Questions
Does Ternair have a mobile app?
No, Ternair does not offer a dedicated mobile app.
What language does Ternair support?
Ternair software primarily supports English and Dutch.
What level of support does Ternair offer?
Ternair provides support through phone, email, a ticketing system, and an online contact form.
What other apps does Ternair integrate with?
Ternair supports integration with multiple systems and platforms, including Salesforce, Pipedrive CRM, Google Analytics, Jira software, and ChatGPT.
Does Ternair offer an API?
Yes, Ternair offers an API.
What types of pricing plans does Ternair offer?
Ternair pricing starts at €950/month with the Scale-Up plan, which includes unlimited users and core CDP and automation features, with optional 360° customer view and website personalization. Higher tiers include Essentials at €1,950/month and Pro at €3,950/month. Get a detailed Ternair cost breakdown to make an informed decision.
Who are the typical users of Ternair?
Ternair features are used by marketing teams, data analysts, CRM managers, and digital strategists across mid-sized to enterprise organizations that rely on centralized customer data, automation, and personalized omnichannel campaigns.