Total 52 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

94%

4

Stars

4%

3

Stars

0%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Jennie

Terry Body Shop, 10-49 employees

5.0

They went above and beyond for our business

Pros

They are extremely talented and take care of their clients. They know how to share resources and will go beyond the call of duty to provide for you what is needed to maintain efficiency.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

M
Malcolm

Mack Properties, 10-49 employees

5.0

Their suggestions were very useful

Pros

We were grateful to have them on our team and found their ideas to be very innovative. Their experience gives them the insight needed to tackle problems and come up with solutions.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A
Andy

Meyer Technology, 2-9 employees

5.0

The Xicom project manager took charge of all teams

Pros

Our project manager was working out the issues for all teams and making sure all the developers and designers were on schedule. He also scheduled regular meetings to get everyone on track.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

P
Patsy

Fernandez Grocers, 2-9 employees

5.0

It was an illuminating experience for all involved

Pros

Working with them has been very informative for us and they helped solve a lot of existing issues in our software. We can now update the system on our own and make necessary changes.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

M
Mae

Lynch Retail, 2-9 employees

5.0

Their tech support is always available

Pros

The best thing about Xicom is that they provide constant support and you can contact them whenever you face an issue. Their after sales service is also amazing and puts things back in order.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

T
Tricia

Stevens Real Estate, 2-9 employees

5.0

We are able to handle complaints now

Pros

The development team helped us get our system back up and running. They made sure we knew the function of each and everything. We were able to answer the users questions for once.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

G
Grady

Chez Media, 10-49 employees

2.0

They were not as forthcoming as we expected

Pros

The deliverables were all in order and sent on time

Cons

The team was not sharing timely updates and we had to find out about the bugs much later. It was a very awkward arrangement.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

4

Functionality

4

C
Charlene

Harrison Associates, 10-49 employees

4.0

Their Agile sprints helped us launch on time

Pros

They are well-versed in Agile methodologies and have adopted the two week sprint practice. They are very productive and can do a lot in each sprint.

Cons

They were a bit more expensive than others

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

C
Curtis

Becker Solutions, 2-9 employees

5.0

It is much easier to update the software now

Pros

The team has set up the system for us in a way that future upgrades are within reach. They gave us a complete walk through and tutorial during handover and we are all set for the next few years.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

L
Larry

Patton Tyres, 10-49 employees

5.0

We have picked up a few good habits from them

Pros

We have had a fulfilling experience with their team and have learned how to prioritize tasks. They were very generous with their time and shared their resources with us as well.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

9

J
Julius

Morgan Realties, 2-9 employees

5.0

The system is robust and security is foolproof

Pros

Xicom developed a system for us that is robust in every way. They performed all kinds of checks to make sure there was no reason for us to complain.

Cons

We have no complaints

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

J
Jan

Price Software, 2-9 employees

5.0

Xicom brings an infectious energy to the project

Pros

Their developers and designers are energetic youngsters who were a joy to work with. They pitched ideas and had a very positive attitude towards the whole process.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

H
Helen

Banks Auto, 2-9 employees

5.0

It took them no time to jump in the game

Pros

They are adept at all languages, processes, and technology stacks. We did not have to explain things to them and their experience helped them address any problems during development.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

C
Courtney

Byrd LLC, 2-9 employees

5.0

Their DevOps integration was superb

Pros

We wanted a team to take care of the DevOps integration for our project and Xicom proved to be an excellent resource. They helped us through all the phases and explained everything.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

L
Lewis

Drake Car Dealership, 2-9 employees

5.0

The end users are happier with the navigation now

Pros

The team developed a solution for us that satisfied all our end users. They improved the backend code and made the system much smoother than it used to be.

Cons

There were no cons

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Debbie

Weber Law Aide, 10-49 employees

5.0

There was extensive documentation and reports

Pros

The Xicom team is all about maintaining transparency and they keep a detailed log of every task and test. We get all the documents from them and they are straightforward in person too.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

M
Marie

Cannon Technologies, 10-49 employees

5.0

We know Xicom takes feedback seriously

Pros

They are very serious about getting their work reviewed and do not move forward unless they are sure we are moving in the right direction. We find that to be very encouraging.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

8

N
Noel

Stevenson Housing, 2-9 employees

5.0

Our team found theirs to be very helpful

Pros

Collaborating with Xicom has been an eye opening experience. We are creating new systems and have benefited from their organization. They know how to prioritize.

Cons

NA

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

R
Rose

Poole Finance, 10-49 employees

5.0

My CEO has given his approval

Pros

The initial blueprints that they prepared were encouraging enough and when we asked our CEO for feedback he was also happy with the work they had put into it. We are hopeful.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

D
Darrin

Cobb Inc, 10-49 employees

5.0

Xicom is great at identifying and resolving bugs

Pros

The best thing about them is their quality assurance. The engineers are always testing and working on improving the current iteration. They are perfectionists just like us.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8