Refund Retriever software simplifies UPS and FedEx invoice auditing, securing refunds, and delivering actionable analytics with no upfront costs. While users appreciate its thorough audits and transparent reports, some have requested proactive updates like regular email snapshots to track refund statuses.

Refund Retriever Specifications

Inventory Management

Order Fulfilment

Procurement Management

Logistics & Transportation

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What Is Refund Retriever?

Refund Retriever is a comprehensive supply chain management service that enhances logistics visibility and cost savings for businesses through FedEx and UPS invoice audits, detailed reports, analytics, contract negotiations, and freight/LTL rate shopping. The software offers real-time insights on refunds owed and overall shipping spend. All operations are handled internally, ensuring data confidentiality. The company's excellent customer support has established Refund Retriever as a trusted leader in parcel auditing and shipping strategy.    

Refund Retriever Pricing

The Refund Retriever pricing model is based on a percentage of the refunded amounts from successfully disputed claims. If no refund is issued, there is no charge. It offers four pricing solutions:  

50%: Up to $250,000  

45%: Up to $500,000  

40%: Up to $1,000,000  

Custom quote for over $1,000,000

All plans have no setup fees, contracts, or cancellation fees and include free reports. To make a suitable decision, get a detailed estimate of the Refund Retriever price.

Disclaimer: Pricing is subject to change.

Refund Retriever Integrations

The software comes with powerful integrations, including:      

BigCommerce  

Magento  

ShipWorks  

Shopify  

SkuVault  

U-PIC  

SellerActive  

Route  

Schedule a free Refund Retriever demo to learn more about its integrational capabilities.

Who Is Refund Retriever For?

Refund Retriever is tailored to support businesses that ship with UPS or FedEx, as well as Amazon FBA sellers across various industries and sectors, including:        

Logistics and supply chain  

Retail  

Alternative medicine  

Transportation/trucking/railroad  

Package/freight delivery  

Food production  

Consumer services 

Is Refund Retriever Right For You?

Refund Retriever offers robust logistics visibility and savings through FedEx and UPS invoice auditing, freight rate shopping, and carrier agreement negotiations. It provides real-time insights into shipping spend and ensures client confidentiality. Trusted by industry leaders and featured in major publications, it integrates with platforms like Shopify and BigCommerce to optimize shipping strategies and enhance efficiency.  

Do you still need to figure out the Refund Retriever? Call our team at (661) 384-7070 for expert guidance on your questions.   

Refund Retriever Features

Refund Retriever automatically identifies shipment issues, requests refunds, and ensures that credits are properly applied. This makes the refund process more efficient and reduces the time and effort businesses would typically invest in verifying these credits.

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The system highlights key issues for users' attention, such as shipments made by third parties on their account and possible overcharges, helping them stay informed and manage these situations effectively.

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The software provides 24/7 access to detailed reports on all shipping activities, ensuring the verification of discounts and helping businesses track shipping accuracy, identify potential issues, and validate credits. This comprehensive solution optimizes the shipping process and enhances cost control.

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Refund Retriever's proprietary software analyzes your current FedEx and UPS contracts by breaking down costs, zones, and weights to reveal potential savings opportunities. It simplifies the complex contract structure, helping businesses optimize their shipping costs.

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Refund Retriever has partnered with Freight Cowboy to simplify LTL and truckload freight, making it as straightforward as shipping with FedEx or UPS. Their collaboration aims to streamline freight shipping processes for businesses.

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Pros and Cons of Refund Retriever

Pros

  • Effective audits and transparent reports
  • Refunds are claimed for late deliveries without requiring manual effort
  • Quick setup and minimal intervention needed post-installation
  • Offers the ability to catch missed refunds

Cons

  • Lack of detailed refund explanations
  • Limited proactive communication features

Refund Retriever Reviews

Overall Rating

4.8

9 Review(s)

Rating Distribution

5

star

(7)

4

star

(2)

3

star

2

star

1

star

July 2024

Always there when we need help

Gabriela

Retail

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

They've made bill reconciling so much easier for me.

Cons

I really cannot think of anything right now. They have been very helpful whenever something comes up and they stay on top of our refunds and claims.

March 2024

Great quality for the price

Nicole

Package/Freight Delivery

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I had an issue with FedEx that I was not even aware of until Refund Retriever found it and got it sorted out for me. Super grateful for that.

Cons

They have been awesome. I just want to say keep doing what you're doing.

March 2024

FedEx/UPS auditing made easy

Alex

Logistics and Supply Chain

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Refund Retriever keeps an eye on my FedEx and UPS bills and finds refunds I didn't even know I was owed. Plus it's always a nice surprise to see a report showing money coming back. Their auditing is a lifesaver and saves me a ton of money.

Cons

A little more detail on what the refunds are for would be nice but other than that, I love everything about it.

Frequently Asked Questions

Refund Retriever supports the English language.