Last Updated Dec 10, 2025

Key Takeaways

Generated from the text of customer reviews

An electronic health record solution, TherapyNotes is used by behavioral health providers, therapists, and counseling teams. Users appreciate its intuitive workflows, integrated scheduling, and reliable customer support, although some expressed concerns regarding billing complexity and reporting limitations. A recent update enhanced its ePrescribe experience through a new pharmacy network partnership.

Our Verdict

TherapyNotes EHR is a reliable choice for solo to medium-sized behavioral health practices seeking an intuitive system for managing documentation, billing, and telehealth. It offers solid value for independent clinicians, though larger organizations may experience lags and performance issues during peak hours. Overall, it’s best suited for practices prioritizing usability and compliance.

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Overall Rating

Based on 276 users reviews

4.8

Rating Distribution

Positive

97%

Neutral

2%

Negative

1%

Starting Price
$59

/month

Pros And Cons of TherapyNotes EHR

Pros

  • User-friendly interface

  • Efficient billing and insurance management

  • Robust patient portal

  • Excellent clinical note-taking features

  • HIPAA Compliant telehealth platform

  • Responsive customer support

Cons

  • The reporting functionality can be improved

  • Customization complexity for some advanced features

Frequently Asked Questions

TherapyNotes provides email, fax, live chat and phone support.

TherapyNotes software is suitable for behavioral and mental health practices of all sizes.

TherapyNotes supports the English and Spanish languages.

Yes, TherapyNotes software supports mobile devices.

Yes, TherapyNotes electronic health record software is cloud-based.

The implementation process for TherapyNotes behavioral health EHR and TherapyNotes billing software is quite simple and requires users to follow a few simple steps. You can also customize the software to fit the needs of your mental health practice. Schedule a free trial for a teaser of the tool.

Therapy Notes’ pricing is based on three pricing tiers: Solo ($59/month), Group ($69/month), and Enterprise ($69/month). The price is directly proportional to the number of clinicians. Reach out for custom quote.

TherapyNotes' integrated billing features allow mental health practitioners to manage their billing workflows and pay bills directly within the software. This eliminates the need to switch between multiple systems.

Yes, longtime users note in honest reviews that Therapy Notes constantly improves its suite of clinical documentation and therapy notes with new features and enhancements developed based on user feedback. Users appreciate the commitment to constant evolution.

Unfortunately, TherapyNotes does not provide any direct incentives for specific activities. However, the HIPAA-compliant mobile app does enable mental health practitioners to document therapy notes securely even when away from the office, including during a stroll through very spooky woods.

TherapyNotes cost includes three pricing plans such as Solo for $69/user/month, Group for $79/month, and Enterprise (30+ Users) for $79/month. You can request a custom TherapyNotes price quote.

No, TherapyNotes is not free. However, you can request a free trial for 30 days to check its compatibility with your workflows. 

TherapyNotes EHR software supports integrations with Google Calendar, Zee Medical Billing, OneLogin, DemandHub, and CardConnect.

Yes, TherapyNotes provides API access.