Last Updated
Overview
FreeAgent accounting software provides small business owners with a tailored solution for managing their financials efficiently. While users have reported scalability limitations and a steep learning curve, its adaptable interface, time-saving automation, and collaboration features are a highlight.
FreeAgent Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
Pros And Cons of FreeAgent
Pros
Easy to onboard clients
Ease of reconciliations
Intuitive mobile app
Information transparency
Cons
Training required
Some features are inflexible
Customer support could be better
FreeAgent Reviews
Total 22 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars68%
4
Stars27%
3
Stars0%
2
Stars0%
1
Stars5%
Share your experience
Ben
IT, 1-10 employees
More than a year
“Great cloud-based accounting”
Pros
FreeAgent is an extremely supportive and practical tool for someone like me who isn't great with accounting and has a busy job that makes accounting time-consuming. I can rely on the software to explain transactions, calculate income and expenses, and file taxes without worrying about a lot of jargon. The support has been invaluable when I need help with explanations or more.
Cons
A while back, they announced they could no longer offer accounting support and always recommend hiring your own accountant. However, when I first signed up for FreeAgent, I was sure they advertised not requiring an accountant.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Ollie
Marketing, 1-10 employees
Less than 6 months
“Straightforward online accounting software”
Pros
I appreciate how easy it is to create new invoices and provide a clear VAT breakdown for clients. I can easily download the invoice as a PDF and email it manually or send it through FreeAgent.
Cons
As a new user, I've found it challenging to change the status of an invoice, particularly the 'paid' status.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Thomas
Social Media, 1-10 employees
More than a year
“My accounting tool from day one”
Pros
Since registering my company, I've been using FreeAgent. It meets all my accounting needs and saves me so much time.
Cons
Categorizing expenses could be improved. It works so far, but I wish they had simpler names.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
Does FreeAgent offer an API?
Yes, FreeAgent offers an API.
What language does FreeAgent support?
FreeAgent supports the English language only.
What other apps does FreeAgent integrate with?
FreeAgent integrates with HubSpot, Commusoft, Float, Zapier, and others.
Does FreeAgent support mobile devices?
Yes, FreeAgent supports iOS and Android devices.
What types of pricing plans does FreeAgent offer?
Pricing varies as per different regional plans. FreeAgent UK package begins with a free plan. Its global package starts at $11/month, and the US plan at $13.50/month. Users can get a tailor-made quote for their businesses.
Who are the typical users of FreeAgent?
FreeAgent is used by small businesses in retail and hospitality, creative and technology, traditional trades, and other industries.
What level of support does FreeAgent offer?
FreeAgent offers FAQs, email, chat, a knowledge base, and phone support.