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Overview
Pulseway software provides high-performance remote monitoring and management, enabling administrators to oversee infrastructure from any location via a mobile-first interface. While limited integrations may become a challenge as system scale grows for small MSPs, the platform’s powerful automation and real-time alerting significantly reduce system downtime.
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Starting Price
Custom
Pulseway Specifications
- Financial Reporting
- Invoice Management
- Expense Tracking
- Tax Management
What Is Pulseway?
Pulseway offers a comprehensive remote monitoring and management (RMM) platform designed to unify IT operations through a centralized dashboard. By integrating real-time system health tracking with automated patch management, the software ensures that servers and workstations remain secure and operational without constant manual oversight. The platform effectively solves the pain point of reactive maintenance by allowing technicians to execute scripts and remediate issues directly from their mobile devices, making it an ideal choice for mid-sized enterprises.
Pulseway Pricing
Disclaimer: The pricing is subject to change.
Pulseway Integrations
Who Is Pulseway For?
Pulseway is ideal for a wide range of industries and sectors, including:
- Managed service providers
- Internal IT departments
- Higher education institutions
- Financial service firms
- Healthcare organizations
- Manufacturing enterprises
- Government agencies
Is Pulseway Right For You?
Pulseway is a premier fit for IT professionals who require high mobility and a proactive management stance, particularly those overseeing diverse environments with Windows, Mac, and Linux assets. Its standout mobile-first design and AI-driven ticketing summary Pulseway features make it a robust tool for enhancing technician productivity and infrastructure reliability.
Still doubtful if Pulseway is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Pulseway Features
Monitoring And Alerting
This feature provides real-time visibility across Windows, Mac, and Linux systems, offering instant notifications for critical performance thresholds. Administrators can track CPU usage, network latency, and hardware health, allowing for proactive intervention before system failures impact business operations.
Remote Control
The platform facilitates unlimited remote desktop sessions with multi-screen support, enabling technicians to troubleshoot complex issues from any location. It ensures secure, fluid access to servers and workstations, significantly reducing the need for on-site visits and improving response times.
Patch Management
Pulseway automates the deployment of updates for operating systems and third-party applications to maintain robust security perimeters. Technicians can define granular policies to schedule reboots and prioritize critical vulnerabilities, ensuring compliance across all managed endpoints.
Scripting And Automation
The sophisticated automation engine executes custom PowerShell or Bash scripts to handle repetitive maintenance tasks and resolve recurring issues automatically. By utilizing auto-remediation workflows, the software can fix problems without technician involvement, maximizing infrastructure uptime and efficiency.
Pros And Cons of Pulseway
Pros
Single vendor ecosystem with multiple integrated products
Frequent updates and constant release of new features
Excellent customer service and responsive onboarding
Easy-to-use endpoint client and web client with fine-grained control
Peace of mind knowing systems are monitored and protected
Cons
Tech support could be more responsive; sometimes delayed assistance
Rapid feature additions sometimes outpace documentation
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Frequently Asked Questions
Who are the typical users of Pulseway?
Pulseway is designed for a variety of industries and sectors, including managed service providers, internal IT departments, higher education institutions, financial services, healthcare organizations, manufacturing enterprises, and government agencies.
What types of pricing plans does Pulseway offer?
Pulseway pricing starts at $67 per month, with a one-time Advanced Onboarding and Best Practices fee of €149. Request a custom Pulseway price quote tailored to your needs.
What language does Pulseway support?
Pulseway is available in several languages such as English, German, and Soanish.
What other apps does Pulseway integrate with?
The vendor has not disclosed any information regarding third-party integrations for this software.
Does Pulseway have a mobile app?
There is no information available about a Pulseway mobile application.
What level of support does Pulseway offer?
Pulseway offers support via an online contact form and phone.
Does Pulseway offer an API?
Yes, Pulseway offers an API.