Lucidworks Fusion

Lucidworks Fusion

8 Review(s)

Overview

Lucidworks Fusion is a cloud platform that helps IT teams manage data discovery with NLP, query intent classification, and advanced ranking algorithms for efficient information retrieval. While some users report delays in customer service, the interface is intuitive, offering easy access to configurations and permissions.

Overall Rating

Based on 8 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Lucidworks Fusion Specifications

Data Visualization

Customizable Dashboards

Data Analysis and Reporting

Scheduled Reporting

View All Specifications

What Is Lucidworks Fusion?                                           

Lucidworks Fusion software, an AI-powered search platform, revolutionizes digital search and discovery. It helps large organizations connect users with data efficiently by unifying information from diverse sources. Using Apache Solr and Spark, Fusion enhances search applications and applies machine learning to extract actionable insights. Designed for scalability and reliability, Fusion caters to both developers and business users, ensuring seamless performance even during peak usage and delivering powerful solutions for dynamic environments.      

Lucidworks Fusion Pricing                                                  

 

The Lucidworks Fusion price model provides pricing options available either as a self-hosted solution or a cloud-based managed service, with pricing tailored to anticipated usage levels. The pricing options include:
  • Lucidworks for Commerce
  • Lucidworks for the Workplace  

Get a detailed Lucidworks Fusion cost estimate to determine the best pricing for your customer-facing analytics platform.        

Lucidworks Fusion Integrations                    

The software comes with diverse third-party integrations, including:    

  • Drupal  
  • WordPress  
  • Shopify  
  • Adobe Experience Manager  
  • Google Cloud  
  • Amazon Web Services  
  • Microsoft Azure  
  • Seldon Core  
  • Salesforce  
  • ServiceNow  
  • Sharepoint    
Schedule a free Lucidworks Fusion demo to learn more about its integration tools.

Who Is Lucidworks Fusion For?                             

Lucidworks Fusion is designed to serve various industries, including:      

  • Retail  
  • Financial services  
  • B2B manufacturing  
  • B2B commerce and distribution  
  • Healthcare  
  • Government and public sector  

Is Lucidworks Fusion Right For You?        

Lucidworks Fusion seamlessly integrates AI with search and analytics, combining Apache Solr and Apache Spark technologies. Unlike other vendors, it offers a unified experience, providing scalable, extensible, and secure solutions for digital workplace and commerce use cases. It delivers actionable insights for businesses and customers.  

Do you still need to learn about Lucidworks Fusion? Call our team at (661) 384-7070 for expert guidance on your questions.

Lucidworks Fusion Features

Lucidworks Fusion enhances e-commerce with AI-driven product search and personalized navigation, minimizing user effort. It empowers businesses to manage trends, scale with dynamic pricing, and integrate future-proof strategies without re-platforming, improving overall operational efficiency.

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This feature enhances e-commerce with AI-powered merchandising, enabling personalized shopping experiences. It allows businesses to curate page layouts, optimize SEO, and improve search relevance using machine learning, ensuring relevant products are prioritized based on shopper behavior and preferences.

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Lucidworks enhances workforce productivity by providing AI-driven search solutions that integrate data across systems. It improves content monitoring, minimizes duplicated work, and offers flexible security management to ensure employees have quick, secure access to relevant information.

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Lucidworks Fusion enhances customer service by providing AI-driven support for call centers and self-service portals. It empowers agents with quick access to knowledge, improves customer experiences through chatbots, and gathers insights for better service outcomes.

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The platform offers seamless integration with over 800 data sources through a variety of connectors, enabling businesses to quickly index and search data from multiple sources, enhancing the personalization and relevance of search experiences.

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Pros And Cons of Lucidworks Fusion

Pros

  • The contextual search feature improves search relevance

  • Fast data processing and query response times

  • Seamless integration with Apache Solr enhances query pipelines

  • The interface is intuitive, allowing for quick access to configurations and role-based permissions

Cons

  • Inconsistent documentation with broken code segments

  • Offers limited fraud management features

Lucidworks Fusion Reviews

Total 8 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Government Administration, 500+ employees

More than a year

5.0
July 2020

A major player in software management

Pros

I believe honesty and ethics make a big difference, and Lucidworks offers the best software solutions.

Cons

I haven't found anything to dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jebin

AI, 500+ employees

More than a year

5.0
May 2020

Licensing options that work for different types of organizations

Pros

Lucidworks is a powerful platform for processing our large data, helping IT teams with document queries, NoSQL indexing and database creation. The best feature I like is the contextual search, and the data visualization is top-notch and easy to use.

Cons

The cost is quite high and the lack of a free version is a bit disappointing for our small-scale clients. Also, the absence of fraud management is a feature I miss.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Telecommunications, 500+ employees

More than a year

5.0
September 2019

AI-driven search solutions for enterprises

Pros

I appreciate the ability to scan millions of documents hosted on our intranet while keeping them secure.

Cons

The upfront learning costs aren't ideal but they can be reduced if you have enough documents and admin time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Frequently Asked Questions

Yes, Lucidworks Fusion provides API access.

Lucidworks Fusion supports English and German.

No, Lucidworks Fusion itself does not have a dedicated mobile app, but it provides a tool called "Fusion App Studio," which allows developers to create custom search applications for mobile devices.

The software offers various third-party integrations, including Drupal, WordPress, Shopify, Adobe Experience Manager, Google Cloud, Amazon Web Services, Microsoft Azure, Seldon Core, Salesforce, ServiceNow, and SharePoint.

The Lucidworks Fusion cost structure offers self-hosted and cloud-based managed service options tailored to usage levels, with plans for Lucidworks for Commerce and Lucidworks for the Workplace. Users can request a detailed analysis of the Lucidworks Fusion price.

Lucidworks Fusion is designed to serve various industries, including retail, financial services, B2B manufacturing, B2B commerce and distribution, healthcare, and government and public sector.

Lucidworks Fusion provides support through a knowledge base and chat.