Last Updated
Overview
The Sendbird AI Chatbot offers a no-code solution for deploying powerful, custom Artificial Intelligence (AI) assistants, enhancing customer engagement and support. While it lacks a mobile app, the software’s highly flexible SDKs and extensive developer tools provide a high ceiling for customization, making it a compelling choice for growing businesses.
Overall Rating
Based on 15 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Sendbird AI Chatbot Specifications
- Natural Language Dialogue
- Automation
- Bot Design & Deployment
- Multi-Language Support
What Is Sendbird AI Chatbot?
Sendbird AI Chatbot is a conversational AI platform that enables businesses to build and deploy custom chatbots on their websites and mobile apps. It utilizes a no-code, drag-and-drop interface, allowing non-technical users to launch AI assistants in minutes. By integrating with leading Large Language Models (LLMs) like GPT-4o and Claude 3, the platform automates customer support, lead generation, and sales processes. This helps businesses enhance user engagement and operational efficiency, with a flexible software model designed to scale.
Sendbird AI Chatbot Pricing
The Sendbird AI Chatbot pricing varies with the number of Monthly Active Users (MAU). The default pricing for 5K users a month is as follows:
- Starter 5K - $349/month
- Pro 5K - $499/month
- Enterprise - Custom Pricing
Disclaimer: The pricing is subject to change.
Sendbird AI Chatbot Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is Sendbird AI Chatbot For?
Sendbird AI Chatbot is ideal for a wide range of industries and sectors, including:
- E-commerce
- Digital health
- Financial services
- Retail
- Social communities
Is Sendbird AI Chatbot Right For You?
The Sendbird AI Chatbot is an excellent fit for businesses seeking a versatile communication platform that bridges the gap between simple, no-code deployment and deep, developer-led customization. Its standout capability is the flexibility to start with a quickly configured chatbot and later use its extensive SDKs and APIs to build highly tailored, feature-rich experiences. This makes it particularly suitable for growing companies that anticipate needing more advanced functionality as they scale, ensuring the platform can evolve with their business needs without requiring a complete migration.
Are you still not sure about Sendbird AI Chatbot and need expert advice to make an informed decision? Reach out to us at (661) 384-7070 now.
Sendbird AI Chatbot Features
Chat Polls
This developer-centric feature allows for the creation of polls within a chat channel. It requires custom implementation using the platform's SDKs, where a poll's ID is attached to a message and then rendered through a custom-built user interface component.
Delivery Receipts
This function, often referred to as read receipts, confirms when users in a group channel have caught up with the conversation. It works by marking the timestamp of the last message a user has read, providing real-time updates to other channel members.
Offline Messages
The system ensures no messages are lost when a user is offline. Messages are stored on the server and can be retrieved by the client application upon reconnection using a message list query, supported by a local caching feature for a seamless experience.
Chat Moderation
Sendbird AI Chatbot hybrid system combines automated tools and human oversight to maintain community safety. It includes a rule engine for profanity and spam filtering, auto-moderation for images, and a dashboard for human moderators to review flagged content and manage users.
Pros And Cons of Sendbird AI Chatbot
Pros
Extensive, scalable feature set
Enables rapid feature implementation
Reliable performance under high volume
Cons
Granular dashboard analytics could improve
No dedicated mobile app available
Sendbird AI Chatbot Reviews
Total 15 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars87%
4
Stars13%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Flor M.
Small Business, 11-50 employees
“helpful message organization
Pros
Something that really works well with it is how simple it is to manage conversations and distinguish messages coming from different client groups :)
Cons
It would be even better if it had a more visually appealing interface.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
James C.
Small Business, 11-50 employees
“solid docs
Pros
Coming at this as an analyst instead of a developer I've still been able to work through its documentation and build several scripts to export data for one of my clients. It has also fit neatly into my client's platform and feels like a natural part of the product rather than something tacked on. It's been dependable across multiple websites. Also the moderation tools are thorough and simple to work with.
Cons
It is clearly aimed at enterprise customers and the pricing is in line with that. The features are split across different plans so getting a specific capability may require moving up to a higher subscription tier. Advanced analytics for instance is only included in the Pro package and above. Because of that the total cost is shaped not just by usage but also by which features you need.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
ramadan a.
Mid Market, 51-100 employees
“reliable daily support platform
Pros
Running our customer support 24/7 through this web app has been very dependable. The platform is simple to use, yet it still offers a lot of detailed information and reporting whenever needed. I use it every day and can rely on it consistently. It also helps us filter employees based on business needs and with just a few clicks, we can assign roles and get tasks organized efficiently.
Cons
The AI side has strong potential and could become much more powerful though machine learning is still evolving rapidly across the industry.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What other apps does Sendbird AI Chatbot integrate with?
The software integrates seamlessly with multiple platforms and systems, including Salesforce Customer360, Zendesk Suite, Confluence, Google Drive, and Notion.
What types of pricing plans does Sendbird AI Chatbot offer?
The platform’s pricing is based on MAU. For 5K users: Starter at $349/month, Pro at $499/month, and Enterprise at custom pricing. A free trial is also available. You can also request a personalized Sendbird AI Chatbot price quote now.
Does Sendbird AI Chatbot have a mobile application?
No, it does not have a mobile app.
Does Sendbird AI Chatbot offer an API?
Yes, Sendbird AI Chatbot software provides an API.
Who are the typical users of Sendbird AI Chatbot?
Businesses across various industries, including financial services, retail, digital health, e-commerce, and social communities, benefit from Sendbird AI Chatbot features.
What level of support does Sendbird AI Chatbot offer?
The software offers a help center, tutorials, FAQs, and email support.
What language does Sendbird AI Chatbot support?
The platform supports the Korean and English languages.